Repair Network Reviews 

501
TrustScore 2.5 out of 5

2.4

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Rated 4 out of 5 stars

Called on a Friday morning, told upfront unlikely to be able to get engineer out till after weekend( not surprisingly) and given range of pricing options to chose from. Person I spoke to gave me her d... See more

Company replied

Rated 5 out of 5 stars

We cannot fault the support and service we received. The repair engineer attended within 2 days but because the spare part was obsolete our fridge freezer could not be repaired. Repair Network then he... See more

Rated 1 out of 5 stars

Horrible company, we contracted for them for a couple of years, they do not pay any of their 'network of engineers' , many of us are going through debt collection . They do not have specialist and li... See more

Rated 5 out of 5 stars

Needed a repair to RangeMaster cooker and contacted company online and received call-back within 2 minutes! We spoke on a Saturday lunchtime and I was told to expect a call on Monday for a mid-week r... See more

Company details

  1. Repair Service

Written by the company

Repair-Network was created with the sole intention of providing our customers with a nationwide service that is both fast and reliable. We employ a team of professional engineers who are determined to leave you with a lasting repair and a sense of satisfaction.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

501 reviews

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No recent history of asking for reviews

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2.4

All reviews

(501)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID…

Repair Network seem to be actively avoiding paying contractors money that they are owed, me being another one of them, they are not to be trusted.

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Don't even deserve 1 star

Don't even deserve 1 star. Awful company that doesn't pay the sub-contractors. Have been waiting since September. Happy to liase with anyone else having issues!

15 January 2024
Unprompted review
Rated 1 out of 5 stars

Does not pay contractor !

I’m a contractor, the same response as many others … no payment! I’ve paid out for parts completed the job 8-11-23, the customer is happy and no payment from repair network despite multiple emails no reply and being blocked from sending any more emails … very dishonest company !!! Don’t use them, go to gas safe and find an installer to do the job direct …

8 November 2023
Unprompted review
Rated 1 out of 5 stars

AVOID this company

AVOID this company. They are not paid to their subcontractors! A lot of companies are looking for money back from them! The own our company £700!

6 January 2024
Unprompted review
Rated 1 out of 5 stars

Hi just want to make you aware of this…

Hi just want to make you aware of this company,they do not pay for complete work.All contractors and small businesses be aware of it. Same people works for Smart cover insurance. Scammers promised 30 days payment for invoice but never received money.Suggesting to not use Smart cover insurance/and repair network. Be aware!!!

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Do Not use they don't pay there engineers

I am a sub contractor engineer for repair network , they do not pay us they mess the subcontractor around give the customer false promises Do Not answer there phones Will not respond to emails I am owed money by them and will be issuing them a summons with in 5 days Do Not use They promise the world and give nothing and use any excuse not to pay and be come un contactable

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Dishonest

Dishonest. They don't pay their sub-contractors or reply to enquiries. I will be sending the invoice to their customer.

2 November 2023
Unprompted review
Rated 1 out of 5 stars

scam scam ..i have been working for…

scam scam ..i have been working for them as a sub con and i done the work for them which i didn't get paid these people taking money from customer and than block there number no show up fraud don't use this company .

14 December 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

As a repair network I have not been paid.
Be aware customers, when repair network does not pay its Engineers, you are reopenable for that cost. STAY AWAY

8 December 2023
Unprompted review
Rated 1 out of 5 stars

Untrustworthy firm

I'm a repair engineer, I have completed two jobs for this firm and 65 days later haven't been paid a penny.

Thieves, avoid at all costs.

25 September 2023
Unprompted review
Rated 1 out of 5 stars

Please avoid this company

Please avoid this company, i have just given this company a CCJ County court Judgement for non payment of invoices after they have failed to respond to a court order, i have contacted some of their customers who have paid and had no engineer visit and are in the process of trying to get their money back or a chargeback from their banks. If you are an engineer avoid like the plague. The prevous direct who resigned in October this year is also a Director of a carbo copy of this company and they have tried to get us to do jobs for them, my reply was **&&^^, their other company is assuranty, please be aware

6 December 2023
Unprompted review
Rated 1 out of 5 stars

WARNING AVOID

WARNING

DO NOT DEAL WITH THIS COMPANY

Local repair engineer owed £900 of outstanding invoices since July

Please phone a local repair centre not these

YOU HAVE BEEN WARNED

5 December 2023
Unprompted review
Rated 1 out of 5 stars

Samsung are the worst appliance company…

Samsung are the worst appliance company to deal with. One of the customer don’t care representatives didn’t even know what the word quote or quotation meant. I WOULD NOT RECOMMEND PURCHASING A SAMSUNG APPLIANCE. I will never purchase one again. They’re absolute rubbish.

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Please don’t use this company

Please don’t use this company. They might send some out out to you but like me they probably won’t get paid.

Numerous reminders, all ignored. Just sharks really

Invoiced them in July, now December!

17 July 2023
Unprompted review
Rated 1 out of 5 stars

Repair Network Nationwide

Ref:RNQ76002 I paid a booking fee of £189 to Repair network Nationwide on the 16/10/23 to request my Rangemaster cooker repair, I paid £497.40 to Repair Network Nationwide for the parts on 25/10/23. Domestic appliance repairs were advised to purchase the parts for the repair and they would be reimbursed by Repair NN, however Repair NN have not paid hence I am still without a cooker repair. We have guests from Australia, this was explained initially and also the urgency of the repair. We cannot get a response from the company via telephone 03333449104 or numerous e mail requests, I wouldn’t want anyone else to be misled by this company

16 October 2023
Unprompted review

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