Tom responded to all my questions so quickly and helped resolve my issue right away. He was so lovely and guided me through the process of setting my sim up. My current sim provider takes days t... See more
Company replied
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They got back to me quickly when my card wasn’t activated and sorted the issue - done in out of office hours too Highly recommend this service and eco friendly too ! Also rated on Which web... See more
Company replied
Thomas was very helpful, especially as it was a Sunday. He pointed me in the direction of a regional e-SIM rather than separate e-SIMs for the 2 countries am visiting. He then showed me how to install... See more
Company replied
Hands down one of the nicest experiences I've had with a mobile network. Thomas from their customer support was lovely, answered my questions on Fair Usage policy when most other networks would get... See more
Company replied
Company details
Written by the company
Rewild Mobile is a mobile network helping fund nature recovery with every SIM. We offer reliable UK Everyday SIMs with unlimited calls and texts, plus Travel SIMs covering 200+ countries worldwide.
Contact info
United Kingdom
- www.rewildmobile.com
4.9
Excellent
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic customer service
Fantastic customer service! I just purchased a sim and entered the wrong email (missing a letter). So I whatsapped customer service and they replied instantly on a Sunday and fixed it within 2 mins. Congrats rewild.
2 August 2026
Unprompted review
Reply from Rewild Mobile
Hi Lexi,
Thank you so much for the fantastic review!
We're really pleased we could sort out the email mix-up so quickly, even on a Sunday. A real person, replying fast when you need them, is exactly what we're here for.
Thanks for choosing Rewild and for being part of the community.
Anne 🐾
Director
I am happy with the service l have…
I am happy with the service l have received by Rewild Mobile. I had initially cancelled my contract and received my money back with so much ease as l wasn't sure of the mobile service network but having being dealt with so efficiently and effectively that l decided to give this company a chance and have signed up today. I was struggling to download the Esim today but Thomas the advisor at Rewild has been so helpful throughout this whole procedure whom l have dealt with before that l can forsee myself being a loyal longstanding customer.
1 August 2026
Unprompted review
Reply from Rewild Mobile
Hi Sam,
Thank you so much for taking the time to share such a thoughtful review!
It means a great deal to hear that your experience, from the easy refund right through to signing up today, gave you the confidence to give us a chance. That trust is something we never take for granted. We're so pleased Thomas was able to help you get your eSIM up and running, and that he's been a friendly, familiar face along the way.
Welcome aboard, and here's to a long time together. We're absolutely delighted to have you with us.
Anne 🐾
Director
Reply from Rewild Mobile
Hi there,
Thank you so much for the kind words!
We're really pleased you had a great experience with our customer service. Looking after people quickly and properly, with real human support, is exactly what we care about most.
Thanks for choosing Rewild and for being part of the community.
Anne 🐾
Director
Thanks, Tom! 🙌
Tom was professional, supportive and resolved our issue promptly. Great service and we're now connected and ready to have a great holiday. Thanks, Tom
31 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Caroline,
Thank you so much for the wonderful review!
We're really pleased Tom was able to sort everything out promptly and get you connected and ready to go. Wishing you a fantastic holiday, and we're so glad Rewild can be along for the trip.
Thanks for choosing us and for being part of the community.
Anne 🐾
Director
Concise and helpful as well as prompt
30 July 2026
Unprompted review
Reply from Rewild Mobile
Thank you so much for the lovely review!
We're really pleased you found the help concise, prompt and useful. Looking after our customers quickly and properly, with real human support, is exactly what we care about most.
Thanks for choosing Rewild and for being part of the community.
Anne 🐾
Director
I asked Thomas on a chat a question…
I asked Thomas on a chat a question about monthly payments and received an answer pretty much straight away.
Many thanks to Thomas at Rewild 👍
25 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Ian,
Thank you so much for the kind words!
We're really pleased Thomas was able to answer your question about monthly payments so quickly. Getting a fast, friendly reply from a real person is exactly what we're here for.
Thanks for choosing Rewild and for being part of the community.
Anne 🐾
Director
Thomas was brilliant very helpful quick…
Thomas was brilliant very helpful quick response and followed up the next day to make sure everything was working properly 10/10
22 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Katie,
Thank you so much for taking the time to leave such a lovely review. Thomas will be thrilled to hear this!
We're so pleased he was able to help quickly and that he followed up the next day to make sure everything was running smoothly. Looking after our customers properly, with real human support, is exactly what we care about most.
Thank you for the 10/10 and for being part of the Rewild community.
Anne 🐾
Director
Thomas went above and beyond again had…
Thomas went above and beyond again had a problem setting up my SIM card as I was putting it in mobile router. He went and found out how to change the settings on my device and then checked back later to make sure everything worked. Absolutely nothing is to much trouble for him, 5 stars just isn’t enough
22 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Frank,
Thank you so much for your lovely review. It means such a lot to hear that Thomas was able to get everything working for you and even checked back afterwards to make sure all was well.
Thank you for your support, and we’re so delighted to have you with us.
Anne 🐾
Director
Amazing premise
Amazing premise, finally a mobile phone company that is giving back to nature in a small but impactful way.
Also, may I add, that the customer service is a human straight away. What a dream to actually message with a person and not a bot.
Ps. Cheapest deal I could get for unlimited everything on a rolling monthly contract. I left EE after 20 or so years (were they previously Orange?) Because they suddenly doubled my sim only bill with no understandable or fair explanation and the best deal their contract people could give me was £30/month unlimited everything for 24 months. Nuts!
20 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Camilla,
Thank you so much for your wonderful review. It really made us smile! We’re so pleased you’re enjoying the combination of great value, friendly human support, and helping nature at the same time.
Thank you for choosing us after so many years elsewhere. We’re absolutely delighted to have you with us.
Anne 🐾
Director
AMAZING customer service!
Tom responded to all my questions so quickly and helped resolve my issue right away. He was so lovely and guided me through the process of setting my sim up.
My current sim provider takes days to respond to questions - Tom replied to me in minutes. Absolutely amazing, I've never experienced this dedicated level of customer service before.
Great service; I'll be switching to Rewild as soon as my current contract ends and telling everyone about them - thank you Tom and Rewild!
21 July 2026
Unprompted review
Reply from Rewild Mobile
Hi AC,
Thank you so much for your wonderful review. We’re so pleased Tom was able to help get everything sorted quickly and make the setup nice and easy for you.
Thank you for your kind words and for recommending us to others. We can’t wait to welcome you to Rewild when your current contract comes to an end.
Anne 🐾
Director
Absolutely fantastic service and very…
Absolutely fantastic service and very helpful, Thomas was great! And on my experience so far I would definitely recommend them.
20 July 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thank you so much for your lovely review. We’re so pleased to hear you received such great service from Thomas and that you’ve had such a positive experience with us so far.
Thank you for your recommendation. We’re delighted to have you with us.
Anne 🐾
Director
Great customer journey
Great customer journey, very helpful staff. Lovely proposition.
19 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Rachael,
Thank you so much for your lovely review. We’re so pleased you enjoyed your journey with us and found the team helpful. It means a great deal to hear you love what we’re all about.
Thank you for your support, and we’re delighted to have you with us.
Anne 🐾
Director
Great response to my fault and inquiry…
Great response to my fault and inquiry and got the problem fixed very quickly. thanks rewild
19 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Ken,
Thank you so much for your lovely review. We’re so pleased we were able to get your issue resolved quickly and have everything back up and running for you.
Thank you for your support, and we’re delighted to have you with us.
Anne 🐾
Director
Great customer service
Thomas at rewild does it again! Brilliant customer service as always, completely pain free help!
18 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Alice,
Thank you so much for your lovely review. We’re so pleased Thomas was able to help once again and make everything nice and easy for you.
Thank you for your continued support. It really does mean the world to us, and we’re delighted to have you with us.
Anne 🐾
Director
Very easy to move my number over and…
Very easy to move my number over and every helpful of there any problems
16 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Michael,
Thank you so much for your lovely review. We’re so pleased to hear your number transfer was nice and easy and that the team was there to help whenever you needed us.
Thank you for your support, and we’re delighted to have you with us.
Anne 🐾
Director
Thomas was supportive and very helpful…
Thomas was supportive and very helpful sorting out my activation issues the started with my error. Could not ask for more.
16 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Armenag,
Thank you so much for your lovely review. We’re delighted to hear the team was able to get your activation issues sorted.
Thank you for your support, and we’re so pleased to have you with us.
Anne 🐾
Director
Reply from Rewild Mobile
Hi Arabella,
Thank you so much for your lovely review. We’re delighted to hear you received super-fast, clear assistance from the team.
Thank you for your support, and we’re so pleased to have you with us.
Anne 🐾
Director
The help that I received sorting my SIM…
The help that I received sorting my SIM CARD and transferring data was second to none😊
Thank you so much .
14 July 2026
Unprompted review
Reply from Rewild Mobile
Hi John,
Thank you so much for your lovely review. We’re delighted to hear that the team was able to help get your SIM card sorted and make the transfer as smooth as possible. Knowing you felt so well looked after really does mean a lot to us.
Thank you for your support, and we’re so pleased to have you with us.
Anne 🐾
Director
Number portered
Number portered!
When I joined Rewild prior to the weekend, I was given 14/07/2026 as the date for my number to transfer over to Rewild and it has smoothly happened. Incredible service. I definitely do recommend Rewild Mobile to others.
14 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Toby,
Thank you so much for your wonderful review. We’re so pleased to hear your number transferred exactly as planned and that the whole process went smoothly. We work hard to make switching as simple and stress-free as possible, so it’s lovely to know we got it right.
Thank you for your recommendation and for choosing Rewild Mobile. We’re delighted to have you with us.
Anne 🐾
Director
Hands down one of the nicest…
Hands down one of the nicest experiences I've had with a mobile network. Thomas from their customer support was lovely, answered my questions on Fair Usage policy when most other networks would get shy, was completely transparent and would recommend anyday.
Signed up with 1 eSIM, now moving 2 more SIMs across as they are a no brainer to join.
14 July 2026
Unprompted review
Reply from Rewild Mobile
Hi Mason,
Thank you so much for your wonderful review. We’re absolutely delighted to hear you’ve had such a positive experience with us. We believe in being open and transparent, so it’s lovely to know you found the information around our Fair Usage Policy clear and helpful.
Thank you as well for trusting us with not just one, but three of your mobile numbers. That really does mean the world to us, and we’re so pleased to have you with us.
Anne 🐾
Director
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