I would leave zero stars if that was possible!! Possibly the worst dealership I’ve ever had the misfortune of being involved with! Got a car from them end of October last year on finance. By April the... See more
Company replied
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I would leave zero stars if that was possible!! Possibly the worst dealership I’ve ever had the misfortune of being involved with! Got a car from them end of October last year on finance. By April the... See more
Company replied
I honestly wouldn't even give this company one star. Please do not buy a car from this company. I've just had to pay £2,500 at Ford to repair faults that should never have been there. When Fo... See more
Company replied
I’ve been using this company for over 30 years , all the staff are AMAZING. Very helpful understanding. And will do anything to help. The cars are TOP CLASS. I’ve never had any problems. THANK YOU EVE... See more
Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea. He made my dream of owning a car so easy and simple ,am finding hard to believe I now own... See more
Company replied
Used cars for sale in Southend-on-Sea Essex: Reynolds Motor Group: Competitive finance deals, part exchanges welcome, call now!
Southend arterial road , SS14 3AU, Basildon, United Kingdom
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Replied to 57% of negative reviews
Typically replies within 24 hours
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Really friendly, trust worthy and honest guys. Answered all of our questions and were there every step of the way throughout the buying process. Thank you
Quaye this is the chap to see could not do enough to help you communication was amazing and so pleased with the car and after care service also… would highly recommend them Jess was on hand also he is the Manager long service both of them
I look for a car and found it on the Web site and with in mins I got the car and the car was ready by the next day has all the paperwork and everything else what needed to be done to the car to be on the road to make sure it was road worth and very friendly people to deal with and never put pressure on me make me fell welcome would recommend to go here if you need a car very fast service
These guys deliver on their word and I would strongly advise anybody struggling to get finance go to Reynolds
Absolutely brilliant company. Helpful, understanding and nothing too much trouble. We reserved a car with Grant but were let down on the sale of our previous vehicle. The car was kept for us for a length of time that no other company would even consider to allow us ample time to try and sell it. We were so grateful to Grant. There was never any pressure. I can’t recommend Grant and this company enough.

Reply from Reynolds motor group
We had a really good experience at reynolds motor group, Adam was really helpful and found us the perfect car, would recommend this company.

Reply from Reynolds motor group
Adam at Reynolds group in southend on sea made buying a car so easy and simple. He was very informative, patient and not at all pushy.
I would highly recommend anyone to Reynolds groups motors Southend on sea without hesitation.
Thankyou for your help Adam.
Further to my last review i tried to contact RMG today to discus the review i left..but was put onto chat line...the operator was vety unhelful..i was going to ammend my review slightly as regards to being turned down although my credit score is not that good atm
My advice of the cars they have being well overpriced..most have bad history if you look on the Gov..mot history site
Please be careful..and if in the unlikely caser that you will be accepted..check out the car...check the interest rate and total payable..even with bad credit i'm not prepared to pay 6K for a car i can buy a better example private for half the price and only have to pay much lower interest from my bank..who passed me straight away !

Reply from Reynolds motor group
Avoid this company!! Nothing but unprofessional unless you want car finance!
Traded back my Q5 that had endless problems in for a S3 only to have endless problems. Housing thermostat, Water pump, gear box knocking noise from drive to reverse, Haldex issues (Rear Diff Clutch pump). Also sold with Excessive wear on break discs and pads god knows how this passed a MOT from their own garage. Not to mention I had my young kids in this car!
Managed to get the car returned by speaking with Citizens advise and raising a complaint with the finance company. Once car was returned it was back on the Basildon forecourt 2 days later and still is up for sale so please don’t be fooled into buying this car.
Still awaiting my £2000 deposit that hasn’t been returned after nothing but Arrogance from the Branch manager, lies from the salesman and lack of consideration for the car safety that was carrying my children.
Also the Mechanic down at their Shoebury workshop is far from competent working on cars dealing with MOT’s, repairs ect.
Please think twice before buying from this outfit!

Reply from Reynolds motor group
jesse was so helpful in helping me choose my first car, included a follow up and was overall just great!

Reply from Reynolds motor group
I’m so happy and in love with my new car!!!
Thank you Jesse for making this experience, so calm and easy!!! Thank you for your patience, your kindness and your professionalism
10/10 would definitely recommend!!!!

Reply from Reynolds motor group
Reynolds motor group have been great very helpful and special thanks to Jesse who helped me find my car very helpful team and made it easy the whole way through from start to finish keep up the good work recommended to anyone

Reply from Reynolds motor group
Great service everything was handled very efficiently still keeping that good customer service even checking in to check I’m still happy with the car etc would definitely use again.

Reply from Reynolds motor group
Bought a really nice car from this company. Quick turn around after securing the car I wanted. Very efficient and friendly service. Would definitely recommend 👌

Reply from Reynolds motor group
During the process of my purchase, Lee was very patient with me. He took time to explain the process and how it worked to me as it was my first finance car. He showed me how the car works and took me on a test drive. He also sent me a text messages to check and see whether the car was running ok. I will recommend RGM motors to everyone who wants to buy a car. They are supportive and will help you make the right choice of car and help you after your purchase.

Reply from Reynolds motor group
Very happy with the car I purchased with Reynolds Motors. Great price was offered for a good quality, low mileage vehicle. Great dealing with the Adam over the phone, very friendly and easy to deal with. Would definitely recommend.

Reply from Reynolds motor group
Grant was amazing from start to finish.
I explained to Grant my budget and needs and he worked through a few cars that met that criteria and within 72 hours I drove away with my new car. Grants customer service and attention to details was 10/10 and I will be recommending him to friends and family.

Reply from Reynolds motor group
Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea.
He made my dream of owning a car so easy and simple ,am finding hard to believe I now own such big car and it took just a few days and am home with such a beautiful beast (a Ford Kuga)luxury version
I would recommend anyone to Reynolds groups motors southend on sea without holding back anytime any day.
Thanks for such a good job, well done Adams

Reply from Reynolds motor group
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