I would leave zero stars if that was possible!! Possibly the worst dealership I’ve ever had the misfortune of being involved with! Got a car from them end of October last year on finance. By April the... See more
Company replied
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I would leave zero stars if that was possible!! Possibly the worst dealership I’ve ever had the misfortune of being involved with! Got a car from them end of October last year on finance. By April the... See more
Company replied
I honestly wouldn't even give this company one star. Please do not buy a car from this company. I've just had to pay £2,500 at Ford to repair faults that should never have been there. When Fo... See more
Company replied
I’ve been using this company for over 30 years , all the staff are AMAZING. Very helpful understanding. And will do anything to help. The cars are TOP CLASS. I’ve never had any problems. THANK YOU EVE... See more
Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea. He made my dream of owning a car so easy and simple ,am finding hard to believe I now own... See more
Company replied
Used cars for sale in Southend-on-Sea Essex: Reynolds Motor Group: Competitive finance deals, part exchanges welcome, call now!
Southend arterial road , SS14 3AU, Basildon, United Kingdom
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Replied to 57% of negative reviews
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Had a great experience buying our Ford Ecosport. The guys were polite and courteous and everything was dealt with efficiently. Would definitely recommend them.

Reply from Reynolds motor group
Amazing service! Great customer service, so easy and been very helpful with sorting everything out for me, would highly recommend

Reply from Reynolds motor group
Amazing pain free process, Grant made the whole process easy and was able to answer any questions I had. Would recommend

Reply from Reynolds motor group
I bought an evoque in June. By October it was making a loud noise. I notified Reynolds early November as we wasn’t aware it was still down to them to fix any issues. Had to chase Reynolds up until January and only after involving the finance company and speaking with trading standards did they decide to fix the issue. Once it finally went in I called the garage it was being repaired at (I wasn’t told where it was and calls were going unreturned when asked. Had to do a bit of sleuthing with the cars tracker and google maps) that it had been fixed and ready to be collected 10 days previous! It had been there 14 days in total. Why the hell didn’t anyone tell me! Shocking after sales service, calls barely ever answered and if they do answer it’s always ‘we will call back’. And no, I never get a call back.
So in short, I would never use them again. I don’t trust them as far as I could throw them and all they do is try to fob you off with excuse after excuse. It’s a real shame because the last car I got from there I believe Chris still run the show. Now he’s stepped back it’s just a s&!t show.

Reply from Reynolds motor group
These guys were great, can’t praise them enough. Was so straight forward with the whole process. Got the car I’ve always wanted and will deal with them again in the future.

Reply from Reynolds motor group
RMG have been amazing. The process of me getting my car smooth and straight forward. No issues at all. I’d definitely recommend them

Reply from Reynolds motor group
Great service would definitely purchase another car from this company, very satisfied with purchase Thank You ☺️

Reply from Reynolds motor group
Great customer service, very helpful and really quick from the initial enquiry to picking up the car. Grant was so helpful during the whole process and was always on hand with any issues or questions I had. Car was in a perfect condition and spotless inside and out. can't complain about nothing. Deffo recommend

Reply from Reynolds motor group
Brilliant customer service
Helpful in every single way
Quick and easy more than willing to help couldn’t ask for a better team to go through

Reply from Reynolds motor group
Highly recommend Reynolds Motor Group. Liam was fantastic! He responded to all of my questions quickly and nothing was too much trouble. Such a smooth process from start to finish. Many thanks

Reply from Reynolds motor group
Jesse is a great salesman. Would 100% recommend using him. Great work. Great team. Great company.
Excellent customer service good value for money
Massive thank you to Quaye for walking me through the process and getting me sorted with my new car! Highly recommend this dealership, the process was smooth and simple. 10/10!
Brilliant seller, smooth and easy experience and great cars!

Reply from Reynolds motor group
This company have good hands on experience very good customer service and also value for money staff are very friendly and welcoming highly recommend to each and every one of my friends

Reply from Reynolds motor group
⭐️⭐️⭐️⭐️⭐️ Grant was absolutely amazing and managed to gete a car sorted right before Christmas!! Lovely and polite, great service. Would definitely recommend!

Reply from Reynolds motor group
I purchased my new car through Reynolds Motor group with Adam.
He was very approachable and made buying a car really comfortable as a female purchasing solo. He provided great customer service and nothing was too much trouble! Thank you.

Reply from Reynolds motor group
I have just bought a lovely car from Reynolds motor group, from first contact through to handover they were very helpful, even handing over on Sunday so I could avoid weekday traffic when collecting.
Highly recommended
Bought a car today for my wife through Grant at the Basildon branch, I was totally amazed at how well everything went from start to finish. From initial contact, to test drive and look at the car and finally the purchase. I cannot recommend them enough and Grant personally thank you.

Reply from Reynolds motor group
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