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RG Law Reviews 

3,085
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the helpful staff and efficient legal service, noting that queries are answered promptly and the entire process is handled smoothly from start to finish. Consumers often mention how reassuring, approachable, and professional the team is during property purchases and related legal matters. However, some customers also noted frustrating communication gaps, repeated staff changes, and unexpected delays during post-completion stages. A few people experienced sluggish response times and prolonged difficulties when trying to get updates on their ongoing cases. Others felt that the lack of proactive contact made the overall transaction significantly more stressful than expected.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, highlighting efficient conveyancing and dedicated support teams... See more

Customer service

Reviewers mention positive feedback about customer_service, noting a fantastic experience from start to... See more

Response time

Customers had positive experiences with response_time, consistently highlighting prompt and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that communication is consistently clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A pleasure to work with Jack and Amy at RG Law on our purchase. Both were professional, responsive, and communicative throughout the whole process, keeping us informed at every stage and always quick... See more

Company replied

Rated 5 out of 5 stars

Conveyancing excellent and aftercare team great. Always answer the phone - which particular wins for me. I don't call a lot but I do want an update. This team will always come back to you if yo... See more

Company replied

Rated 5 out of 5 stars

Our experience with Laura Wiseman and Will Turnball has been excellent. They have been very helpful in communicating information clearly and timely through email and over the phone. The stages through... See more

Company replied

Rated 5 out of 5 stars

Georgia L and Laura W were both incredibly easy to deal with and personable. Everything was dealt with in a timely manner and any questions/queries from us were explained clearly. We had a touch & go... See more

Company replied


Company details

  1. #24 of 65 best companies in Conveyancer
  2. #17 of 38 best companies in Estate Planning Lawyer
  3. #37 of 83 best companies in Law firm
  4. #27 of 58 best companies in Lawyer
  5. #61 of 159 best companies in Legal Services
  6. #21 of 43 best companies in Property lawyer

Written by the company

At RG Law, we are passionate advisors who build lasting connections with our clients long after their transaction has completed. We believe legal advice is about more than completing a matter. It is about building trusted relationships, understanding what matters most to our clients, and providing expert guidance and support throughout life's important milestones. Operating across England and Wales from our offices in Sidcup and York, we provide a fully online service, allowing clients to access expert legal advice without the need to visit our offices. Our specialist teams support clients with residential and commercial property transactions, new-build conveyancing, wills, probate, estate administration, trusts, and lasting powers of attorney. Over the last year, RG Law has received significant industry recognition for client care, commitment to training, business development, and professional excellence. Our achievements include award wins at the Modern Law Conveyancing Awards and a Highly Commended accolade for Conveyancer of the Year. We were also Highly Commended at The Negotiator Awards for our work and collaboration within the property sector. Our award-winning New Build Team specialises in helping clients and developers navigate the unique challenges and demanding timescales associated with newly constructed properties. With a strong focus on communication and efficiency, the team is geared towards meeting strict 28-day exchange deadlines while delivering an exceptional client experience. Our Wills, Probate and Estate Planning Team provides practical, straightforward advice to help clients protect their assets and plan for the future. From wills and lasting powers of attorney to inheritance tax planning, trusts, probate and estate administration, we help individuals and families make informed decisions to protect their most valuable assets with confidence. Everything we do is guided by our five core values: Openness, Excellence, Happiness, Opportunity and Togetherness. Our mission is simple: to be trusted advisors who build lasting connections, develop our people, support our communities, and help our clients move forward with peace of mind.

Your Trusted Legal Partner – RG Law

Written by the company

An Extraordinary Service Is Just a Click Away?
At RG Law, we’re more than just lawyers – we’re your trusted partners in every step of your legal journey. Our expert team of property and probate lawyers delivers exceptional client service with a personal touch. Whether you're buying or selling a home, we provide a proactive and consistent Conveyancing experience to keep things moving smoothly. Looking to plan? Our Wills and Probate specialists are here to help you protect what matters most. From drafting your Will to setting up a Lasting Power of Attorney, we’ll ensure your wishes are documented. Probate can feel overwhelming, but with RG Law by your side, you don’t have to navigate it alone. We offer straightforward advice, help manage inheritance tax issues, and assist in administering the estate, so you can focus on what matters.

Our Client Care Charter

A Service you can track

A Service you can track
While we always strive to get things right, we acknowledge that challenges sometimes arise. It’s in those moments that our steadfast commitment shines through: to listen, act fast, and resolve any issues with transparency and care. Our Client Charter outlines the promises we make to exceed your expectations—and give you the service you want in the way you want it.

Contact info

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Rated Excellent for Conveyancing by You

2600+ reviews for our award-winning property. Wills and Probate teams.

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(3,085)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Julie Butters handled our affairs with…

Julie Butters handled our affairs with professionalism and was very helpful

6 January 2026
Unprompted review
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Reply from RG Law

Dear Elaine,

It is amazing to hear that Julie Butters from our Private Client Team was professional and helpful throughout your transaction with us. Thank you for choosing RG Law!

Kind Regards,
Olivia

Rated 5 out of 5 stars

First Time Buyer

Strongly recommend RG Law and George/ Will who supported me on my house purchase. Helpful and informative throughout the process which was ideal for a first time buyer

9 January 2026
Unprompted review
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Reply from RG Law

Dear David,

Thank you for leaving us this 5-Star review! It is amazing to hear that George & Will supported you on your first house purchase and were helpful and informative throughout.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Throughout the process

Throughout the process, they were really great. There to answer any query you have. Made it so smooth and stress free for us.
Thank you RG Law

27 November 2025
Unprompted review
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Reply from RG Law

Dear Sy Danquah,

It is fantastic to hear that we made the process smooth and stress free for you. Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Perfect service again

We recently used RG Law for our house purchase, after having such an amazing experience we recommended them to my mother to use for her will rewrite and power of attorney. She also had the same experience as us, perfect communication and faultless service. Julie allowed me to be involved in the communication to my mother which helped her massively, Julie was also very patient and understanding with her with any questions she had. We wouldn't use anyone other than RG law to help with anything else we might need in the future.

20 October 2025
Unprompted review
RG Law logo

Reply from RG Law

Dear Alicia,

It is fantastic to hear that Julie provided a faultless service, with perfect communication throughout your Mothers Power of Attorney and Will writing. It is also great to know that Julie was patient and understanding throughout. Thank you for choosing RG Law, we look forward to working with you again in the future!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Personalised service

Personalised service, quick to respond and stress free. Highly recommend.

28 December 2025
Unprompted review
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Reply from RG Law

Dear Amanda,

It is amazing to hear that you recieved a personalised, stress-free process. It is also great to know that you experienced quick responses throughout.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

They are helpful and give reassurance…

They are helpful and give reassurance accordingly. They are patient with us.

19 December 2025
Unprompted review
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Reply from RG Law

Dear Mr Husaini Yakubu,

It is fantastic to hear that the legal team provided you with reassurance and were helpful along the way. Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Excellent communication

We had a very long drawn out process with buying our apartment. Loren and Haron continued to keep us updated. Excellent explanation when we didn't understand something. I would recommend for conveyancing any time.

19 December 2025
Unprompted review
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Reply from RG Law

Dear Helen,

It is amazing to hear that Loren & Haron kept you updated continuously throughout your apartment purchase. Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Rheanne & Aimen

Rheanne & Aimen

They both provided a great service in helping us get our dream home, answering any of our questions with care and detail. With them, the legal processes were easily dealt with and made the purchasing of the house smooth.

Well recommended.

18 December 2025
Unprompted review
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Reply from RG Law

Dear Prami,

It is fantastic to hear that Rheanne & Aimen provided a great service when buying your dream home! It is great to hear that they answered all of your questions with care and detail.

Thank you for choosing RG Law for your conveyancing matter, and for recommending us to others.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Amy Edwards was just brilliant

Amy Edwards was just brilliant! So calm, so patient and reassured us throughout what was a long and often painful sale. Antionette was also vey helpful over the last 5 months - thank you both.

19 December 2025
Unprompted review
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Reply from RG Law

Dear Emma,

It is amazing to hear that Amy & Antoinette were brilliant throughout your house sale as they were calm, patient and helpful throughout.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Ana and bethany did a great job on my…

Ana and bethany did a great job on my house sale thankyou very much

16 December 2025
Unprompted review
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Reply from RG Law

Dear Colin,

It is amazing to hear that Ana & Bethany did a great job on your house sale! Thank you for much for leaving us this 5 Star review, and for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Rated 4 out of 5 stars

Ben and Georgia made the experience of…

Ben and Georgia made the experience of moving a very comfortable one, I was not the easiest client due to my circumstances I felt i was being a pain and harassing them but they were always very kind and helped answer any questions and keep me updated.

16 October 2025
Unprompted review
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Reply from RG Law

Dear Luke,

It is fantastic to hear that Ben and Georgia made your house move a very comfortable one. I am glad to hear that we were able to answer all of your questions and keep you updated.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Amazing service

So quick, easy and simple. Bought my first home and it was all perfect. Absolutely fantastic service from RG, Laura and Swati in the York branch were supportive, helpful and really friendly. Brilliant.

Also, thank you to Holly in the Sidcup branch for support my purchase too!

19 December 2025
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Reply from RG Law

Dear Natasha,

It is amazing to hear that Laura, Swati and Holly were supportive, helpful and friendly throughout your first house purchase! Thank you for choosing RG Law for your conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

Loren and Haron always kept us updated…

Loren and Haron always kept us updated with the sale and they were very helpful with queries we had.

20 December 2025
Unprompted review
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Reply from RG Law

Dear Richard,

It is fantastic to hear that Loren & Haron always kept you up to date with your sale and were very helpful throughout the process.

Thank you for choosing RG Law for your conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Liam Hamlin and Kimberley Elliott were…

Liam Hamlin and Kimberley Elliott were fantastic! It was a stress free process from start to finish for the sale of our property . I highly recommend thank you RG Law

19 December 2025
Unprompted review
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Reply from RG Law

Dear Amanda,

It is amazing to hear that Kimberley and Liam were fantastic as they allowed the house sale process to be stress-free! Thank you for choosing RG Law for your Conveyancing matter, and for recommending us to others.

Kind Regards,
Olivia

Rated 5 out of 5 stars

5* service

Amy and Antoinette made buying selling stress free! They were both on hand to answer any questions we had and managed to complete our purchase in 8 weeks - thank you so much to you both

27 November 2025
Unprompted review
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Reply from RG Law

Dear Beth,

Thank you for leaving us this 5-Star review!

It is great to hear that Amy and Antoinette made the house sale and purchase process stress-free for you. It is also fantastic to hear that they were able to complete in 8 weeks! Thank you for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Rated 5 out of 5 stars

when answers were needed,we were…

when answers were needed,we were steered in the right direction without the need for hiidden extras

19 December 2025
Unprompted review
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Reply from RG Law

Dear M.ioannou,

It is fantastic to hear that you had all of your questions answered and did not incur any additional fees.

Thank you for choosing RG Law!

Kind Regards,
Olivia

Rated 5 out of 5 stars

I can wholeheartedly recommend Rheanne…


I can wholeheartedly recommend Rheanne Coughlan and her assistant Aimen Barlas. Throughout our home-buying process, they provided incredible support, always responding promptly and clearly to our questions, and guiding us at every step. They managed the entire process professionally and ensured our rights as clients were protected at every stage.

Their dedication, attention to detail, and clear communication made what could have been a stressful process much smoother and easier. Thanks to Rheanne and Aimen, we felt confident and well-informed throughout the process, and we are now proud homeowners.

If you are looking for professionalism, expertise, and genuine client care, Rheanne Coughlan and her team Aimen Barlas are absolutely the right choice.

19 December 2025
Unprompted review
RG Law logo

Reply from RG Law

Dear Sevim,

It is amazing to hear that Rheanne and Aimen provided you incredible support and responded promptly to your questions throughout the purchase of your home.

It is fantastic to know that they made the process stress-free due to their attention to detail, dedication and clear communication.

Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Good service always available

Good service always available

18 December 2025
Unprompted review
RG Law logo

Reply from RG Law

Dear Roger,

It is fantastic to hear that Uba provided a good service and was always available throughout your conveyancing matter. Communication is key!

Thank you for leaving us this 5 star review, and for choosing RG Law!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Great service

Calvin worked so hard to make sure our move went smoothly as it could. Having to exchange and complete on the same day could have been far more stressful than it was but because of his communication throughout we were always up to date and knew what was happening and when

17 December 2025
Unprompted review
RG Law logo

Reply from RG Law

Dear Lorraine,

It is amazing to hear that Calvin worked hard to ensure your house move went smoothy even when exchanging and completing on the same day, due to Calvin's clear communication throughout. Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Rated 5 out of 5 stars

Very professional service

Very professional service from Julie Butters at the York office with friendly, helpful advice and efficient fast communication. Met all my timescales and exceeded my expectations. Highly recommended.

17 November 2025
Unprompted review
RG Law logo

Reply from RG Law

Dear Mr Paul Frost,

It is fantastic to hear that Julie Butters was friendly, helpful, efficient and had fast communication throughout. Thank you for choosing RG Law and for recommending us to others!

Kind Regards,
Olivia

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