My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... See more
Company replied
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My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... See more
Company replied
Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... See more
Company replied
always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... See more
Company replied
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom
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I bought in store a pair of Sennheiser accentumn headphones, not really knowing much between the many different brands. When I got home I checked and found out that there was a slightly better spec, the sennheiser plus. So bought these on line. I was able to click and collect this later purchase and get a refund on the first pair. Easy peasy and hassle free. The service I had from Joe in the Bristol White ladies Road was excellent. I'm very happy with the purchase and highly recommend Richer Sounds. Thanks!

Reply from Richer Sounds - Bristol
Richer Sounds of Whiteladies Road are a pleasure to visit. And they sell the best audio and visual equipment. We need more shops like this.

Reply from Richer Sounds - Bristol
We went into Bristol shop to see about buying tv and had a friendly greeting and excellent service from Linda . She was very patient with us and we were very impressed. Tv arrived next day and it is just what we wanted.

Reply from Richer Sounds - Bristol
Quick cheerful service and knew exactly what i was looking for and offered assistance once the order arrived in store

Reply from Richer Sounds - Bristol
Great service and delivered next day - happy customer!

Reply from Richer Sounds - Bristol
Good advice and help choosing and ordering the right turntable for my daughter’s birthday

Reply from Richer Sounds - Bristol
Fantastic service, demoed “real world” content to allow me to make the most informed choice. They also listened to my concerns around price and gave me the best possible deal they could whilst not cheapening the brand.

Reply from Richer Sounds - Bristol
We ordered on line a new tv the operator could not be more helpful answered all our questions and was very polite plus we do like the six year guarantee that is given by richer sounds.

Reply from Richer Sounds - Bristol
Very good service by Jonathan Whiteladies Road Store, Bristol
Good price
Clearly explained
Excellent service by the two guys from delivery company, on time, good communication
Would certainly recommend & use again

Reply from Richer Sounds - Bristol
From the start we did not know the area and we’re to park one of your colleagues came out helped us which was great.In the shop the staff were very helpful and found exactly what we were looking for the whole thing took less than half an hour very knowledgeable and polite thanks

Reply from Richer Sounds - Bristol
Called your telesales to purchase a Samsung TV. Good price, personalised service. Courteous, non-pushy rep. Delivery went well. TV is great.

Reply from Richer Sounds - Bristol
The level of and information is second to none. I've spent thousands over the years with Richer sounds and wouldn't go anywhere else for my tec. Every member of staff has been so knowledgeable and spends so much time explaining things. Keep up the good work.

Reply from Richer Sounds - Bristol
Was a wonderful experience Service staff delivery everything was on point how it should be. It’s a great pity for other companies. Don’t deal with people like this anymore. Well done Richard sounds you will get my money from now on.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Noah was amazing - again!!! - really professional, friendly and so helpful - first class !! - a real credit to Richersounds

Reply from Richer Sounds - Bristol
I rang the number, it was answered within a few seconds. The guy was very polite and well informed and sorted me out with the right TV in minutes and ensured I had it delivered on time. It is very rare these days to deal with businesses like this which just make it an easy pleasant experience

Reply from Richer Sounds - Bristol
The lady who served me (Linda?- not sure

Reply from Richer Sounds - Bristol
Five stars....
However I do not believe in giving reviews via third parties.
The transaction is between seller and purchaser.

Reply from Richer Sounds - Bristol
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