Richer Sounds - Hanley Reviews 

Easy to order online, click and collect from my local store - excellent service.

A very well-located store, featuring high-quality equipment and professional service.

I will certainly be back.

Great staff and knowledge, very helpful

Fantastic enthusiastic member of staff. He helped my son pick out the correct sound system for him.

Excellent shop. Excellent staff. Would rather go smaller retailers such as Richer Sounds than somewhere like curry’s.

Every time I shop with Richer Sounds it’s the same. I call, and your team help more than I expect. You deliver a deal that I don’t expect and meet your promises to deliver goods on time.
I first started shopping with Richer sounds in the early 1980s, way before my record on your CRM will show. The team have always delivered excellent customer service ever since that first purchase. Well done
This time I called Sheffield they were great and they referred me to the Hanley store and they were great too. Thanks

Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us. Very knowledgeable staff & would never go anywhere else to buy electrical hifi or tv equipment.

Richer Sounds is my go to shop for HiFi, I have been a customer for years and will continue to be one. This was my first visit to the Stoke on Trent store, it was easy to find and had ample free parking outside. I used click and collect so everything was ready for me when I arrived.

ihad no problem ordering my product and recieving it super

Helpful, knowledgeable, pleasant staff.

Great service. Quick and easy. The staff were friendly helpful and willing to help

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my basket online so I called the telesales team. That basically put me through to will in the stoke branch of richer sounds. He was brilliant and helped me navigate the options. I was genuinely impressed and made me committed to buying from richer sounds again in future.

Great price (£300 reduction from the rack rate). Great staff (thank you Will in Stoke!). Next day delivery from DPD. Happy customer.

Once again great service from the Hanley team. Many thanks

Excellent service as usual from Richer Sounds.

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stock at prices that are very competitive. Even going so far as to have staff deliver some of my orders free of charge to my local home.
Terrific service.

Friendly service when you go into the store.
Nothing seems to be too much trouble when asking questions or any item big or small.

Friendly, knowledgeable staff

Very helpful and friendly member of staff. Thank you for your assistance.

Good service, good price, salesman knew his stuff