Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... See more
Company replied
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Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... See more
Company replied
People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... See more
Company replied
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... See more
Company replied
Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, United Kingdom
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Reply from Richer Sounds - Manchester
ARRIVED 3 DAYS EARLIER THAN EXPECTED. TELEPHONE REPRESENTATIVE DAVID ATTENDED TO MY REQUESTS. GREAT ITEM FOR THE MONEY ESPECIALLY IT HAVING A 6 YEAR WARANTEE.

Reply from Richer Sounds - Manchester
Always generous with time and expertise, Sam helped us pick a great little projector

Reply from Richer Sounds - Manchester
Have always purchased my TV's from richer sounds great prices and good guarantees after sales excellent

Reply from Richer Sounds - Manchester
Needed a TV for a new space. The time and energy along with knowledge i was afforded was exceptional. Perfect customer service.

Reply from Richer Sounds - Manchester
I rang up the Manchester store to check stock prior to ordering the item, and the person I spoke to was very helpful and efficient. The item was available to collect at the store the next day as promised. I am very happy with the product and the service I received.
I cannot fault the service received. Excellent from start to finish!

Reply from Richer Sounds - Manchester
The experience these guys have is second to none. Bought a turntable and Sonos port and had some earth noise issues. Quick visit to the shop again and problem solved. You simply cannot beat face to face service and these guys nailed it. Well done, I’ll be back for sure

Reply from Richer Sounds - Manchester

Reply from Richer Sounds - Manchester
Excellent service from Richer Sounds at the Manchester store. It is great to get expert advice from someone who really knows their stuff.

Reply from Richer Sounds - Manchester
Absolutely fantastic purchasing experience from start to finish. Sam (manager of Deansgate Manchester store) really gave us the guidance we needed in purchasing our first hi-fi system. He was clearly fanatical about audio systems himself and extremely knowledgeable on technical details of different equipment designs and their relative benefits and drawbacks. He arranged two demonstrations, one with a set of speakers he had brought in to the shop specially for us based on our requirements so we could hear them. He also helped us to get the best deals possible through Richer Sounds on the equipment we were interested in post demonstration. Can't recommend that store enough.
I had already done my homework on what I needed from my television - but once I had gone into the Manchester Deansgate store, the staff were absolutely on it in relation to the model I wanted, how quickly they could get it to me, the cost involved, guarantees and everything else. They are absolutely one of the “go to” specialist stores for advice on TV/audio. True to say not always the cheapest but pretty well bang on the money for that also but definitely informed staff! Well done.

Reply from Richer Sounds - Manchester
Great service zero hassle..,
Only slight issue dpd delivered my order to the wrong address. Managed to find the parcel
Full marks otherwise
Thank you

Reply from Richer Sounds - Manchester
Excellent service, rang for advice on a DVD player as an addition to my new LG tv. Chose my device for a standard delivery and I received it the following Monday. Very pleased.

Reply from Richer Sounds - Manchester
I have had a number of TVs over the years from Richer sounds. It has always been straight forward. Just how I like it.

Reply from Richer Sounds - Manchester

Reply from Richer Sounds - Manchester
Fabulous telephone support to get the right amplifier for me. Very helpful and supportive. The product arrived the very next day. Excellent quality and service - will definitely use again.

Reply from Richer Sounds - Manchester
Staff are very polite, very knowledgeable about there products, my shopping experience was an absolute pleasure i was sold the very product I needed, don't think about going to any other hi-fi shops richer sounds have all you need for your music.

Reply from Richer Sounds - Manchester
Richer sounds staff are always very knowledgeable and helpful and if help needed on specific things my wife and I would not go anywhere else 😀

Reply from Richer Sounds - Manchester
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