Richer Sounds - Sheffield Reviews 

1,926
TrustScore 5 out of 5

4.9

130 Whitham Road, S10 2SR Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience... See more

Company replied

Rated 5 out of 5 stars

I've bought two TVs in the last few months from this top quality shop (Sheffield Branch ) Both LG , one Oled C5 one Qned. Two different members of staff, both very knowledgeable which on TVs I am not... See more

Company replied

Rated 5 out of 5 stars

Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for t... See more

Company replied

Rated 5 out of 5 stars

I have just purchased a sound bar from Sheffield branch. The service was absolutely fantastic and they will beat any competitors prices. Would definitely buy from again.


Company details

  1. #7 of 38 best companies in Hi-fi shop
  2. #12 of 190 best companies in Electronics store
  3. #5 of 49 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 130 Whitham Road, S10 2SR, Sheffield, United Kingdom

  • 0333 900 0034

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,926)

24,963 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb Service

Olli and Dave got my selected tv to my door despite not having it in stock, in less than 24hrs. This is my 6th tv (amongst other products) from Richer Sounds. I have never had any issues the products are long lasting, and prices are competitive. They want you to be a customer for life, there is simply no reason for anyone not to be so. Once again, top job chaps, always appreciated

18 February 2026
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Reply from Richer Sounds - Sheffield

Thank you for your 5 star review!

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and very helpful.

17 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Excellent service

15 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Easy transaction. Always good to deal with.

13 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Improving sound of oled tv.

I rang Richer Sounds Sheffield, enquiring about Sonos Beam gen2. The manager informed me that he had one in stock and could reserve it for me. I went to the shop and spoke with the manager who reassured me that the product would do the job of improving the dialogue on my lg tv. I bought the item and have been absolutely thrilled by the result. Even my ever sceptical wife admits that the tv sound has improved. Thank you richer sounds for excellent product knowledge and great advice.

12 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Richer Sounds was recommended to me…

Richer Sounds was recommended to me found the staff very helpful speedy delivery great choice online to choose from 5 Stars

12 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Amazing customer care

Very easy ordering, found what I wanted and item was dispatched to carrier quickly, unfortunately their carrier let them down and tv didnt arrive the day it was due, BUT after contacting Richer sounds the customer service was incredible, they arranged delivery with a different carrier the following day and it arrived early than said, also a follow up phone call to confirm everything was ok, this is exactly why I didnt buy from an electrical supermarket type shop, the personal service from Richer sounds was amazing, I would have no hesitation recommending them and using them again myself

11 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

EXCELLENT

Fantastic advice. Sometimes a lot to take in but what an absolutely fantastic system I bought. I didnt spend a fortune, just above entry level but it is amazing. Much better than I expected. Its like I've discovered music again.

10 February 2026
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Reply from Richer Sounds - Sheffield

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Product came when you said it would you…

Product came when you said it would you let me know when it had arrived so l could collect the manager gave me helpful advice around potential repairs very happy have shopped with you before and will do so again

10 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Another great purchase from richer…

Another great purchase from richer sounds, unbeatable guarantee and top customer service from Olli in the Sheffield branch

23 January 2026
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Reply from Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Very helpful and efficient staff

Very helpful and efficient staff, product arrived exactly as advised.
Great service, thankyou!

7 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great place to shop but parking a nightmare

The staff were extremely knowledgeable and helpful. Everyone was so friendly. The parking was a bit of a pain though. We had to park in a pay and display bay, which was a little walk from the shop.

31 January 2026
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Reply from Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Good company to do business with and…

Good company to do business with and I’ve used them many times and will be my first port of call.

3 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Ordered by phone

Ordered by phone, very helpful, polite, and efficient, Sorted out any questions i had and took my order for next day delivery. Item delivered next day on time and efficient service. Item was the best value of its kind available at the lowest price i could find, i will definatelly be using for future purchases.

2 February 2026
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Reply from Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Unbiased advice

Unbiased advice. Prompt delivery. Good customer service. No pressure selling. Overall very good experience.
Thank you guys

31 January 2026
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Reply from Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Lg tv purchase

£200 cheaper than curry’s and a free sound bar worth £700 hope this is my last tv purchase but if it isn’t I will be back

31 January 2026
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Reply from Richer Sounds - Sheffield

Thank you for your 5 star review!

Rated 5 out of 5 stars

As always excellent service

As always excellent service, wonderful customer care and great product knowledge from the team in Sheffield. Thanks for making my purchase happen so easy.

30 January 2026
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Reply from Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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