Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... See more
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Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... See more
Company replied
Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... See more
Company replied
I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... See more
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Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, United Kingdom
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It was nice to be advised by real experts, they advised me and sorted it all out really easily. Fast delivery and brilliant service

Reply from Richer Sounds - Southampton
Popped into Southampton store to have a demo of a few speakers. Excellent knowledge and customer interaction. Will definitely come back for future purchases.

Reply from Richer Sounds - Southampton
Fantastic advice from the Southampton team on what sound system to play my music on. My records have never sounded so good.

Reply from Richer Sounds - Southampton
Great advice from James at Southampton, prompt delivery and expert installation from your partners, good value.
Overall an excellent experience, a very happy customer who will be back.

Reply from Richer Sounds - Southampton
The staff were very helpful first class service and very helpful witch left me with a brilliant experience 👏

Reply from Richer Sounds - Southampton
Thanks Marc, Paul and team Southampton Richer Sounds for great customer service to swap our projector. Really appreciated.

Reply from Richer Sounds - Southampton
The guys were really helpful and sorted out the remedy I want without argument. Compared to telesales I felt I was being listen to and guided.
The original problem related to a CD player where I believe the Ad was misleading and the instructions that came with it frankly useless. I tried to send you a review of the item but got to a page which said Submit Review without any indication of where you entered what you wanted to say.
Still waiting replacement by but I was told it would probably be April before new kit is available so not concerned in any way.

Reply from Richer Sounds - Southampton
Popped in for a look & advice on a turntable.....came out £500 lighter.
Sales guy was helpful knowledgeable & honest.

Reply from Richer Sounds - Southampton

Reply from Richer Sounds - Southampton
Really helpful advice over the phone, and quick delivery to the store, and kindly even carried it to the car for me

Reply from Richer Sounds - Southampton
Great service at great prices, I was debating on a few different TVs but after a great conversation I managed to pick the one I wanted and I love it!

Reply from Richer Sounds - Southampton
I bought a Fitueyes Eiffel Audio Rack V2 in walnut for my new Hi-Fi system online from Richer Sounds. It was delivered the following day in good condition. It took a bit longer to put together than I expected but everything fitted together very well. It provides a stable base for my Hi-Fi separates and is a well made and good looking piece of furniture.

Reply from Richer Sounds - Southampton
Had a great experience from the guys when finding my next rv,and they made it so easy especially tom who was a great help.

Reply from Richer Sounds - Southampton
Very quick service with good advice followed by a useful demonstration. much appreciated help with the goods to the car. The items I bought are perfect for my requirements.

Reply from Richer Sounds - Southampton
The gentleman who served me was knowledgeable and when I described what I needed, he knew exactly which product to offer me. He was courteous, friendly and helpful. The headphones had to be ordered from the warehouse and were delivered to my home the following day. I am delighted with them. Thank you.

Reply from Richer Sounds - Southampton
Another excellent visit to Richer Sounds.
Great products, great advice, great prices and a very experienced team!!

Reply from Richer Sounds - Southampton
Brilliant customer service! Southampton helped me out of a situation, gave me loads of advice for future purchases. The Cambridge CD player I came home with sounds amazing even through my 1976 Trio receiver!!

Reply from Richer Sounds - Southampton
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