Richer Sounds - Stockport Reviews 

Excellent helpful information from the staff to a quick delivery service

The staff were so helpful, they understand what l needed, as this was a gift, the gentleman told me all about the item how it works, they even offered to keep it in the shop as it was a surprise, can't prays enough how helpful and professional your staff were. Thank you

Customer service was excellent. Only reason 5 stars not given was the TV didn't work and I had to send it back and get a new one delivered, but all was handled well by Richer Sounds

The staff were very friendly an knowlegable. They didn't try to rush me into anything ND EXPLAINED THINGS PROPERLY.

The gentleman was very knowledable & helpful

A five star review based on the excellent service received at Stockport branch. The delivery was a day early as well which was very good. I love the turntable and speakers. I didn’t realise there was a 14 day price match promise and Richer Sounds rang me to let me know and matched the lower price. I would definitely shop there again

Very happy with my purchase. Very friendly and knowledgeable staff. Thank you.

On Sunday 12th April at 15:30 I was physically assaulted by the store manager, simply for parking in one of the customer parking bays just of Higher Hillgate. I admit I was in the wrong as I wasn’t a customer (today) but have been many times in the recent past. A parking fine would have been completely understandable & I would have payed it without any issues. However, on returning to my car after leaving it for a couple of hours I was met by Patrick who started hurling verbal abuse at me instantly. I apologised several times & accepted that I was in the wrong but he carried on with his rant using extremely vulgar language. I went to take my phone out to record the exchange as he was becoming increasingly aggressive & was using serious slurs aimed at my wife. As I started recording he snatched my phone out of my hand, shoved me up against the wall by the neck & proceeded to choke me with his arm. I was in complete shock & didn’t know what to do. After struggling to push his arm off my neck I shouted at him to let me go but he continued to push his whole body weight onto me. After he could see I wasn’t retaliating & struggling to breath he let go & continued with his verbal assault. He then threw my phone onto the ground, I picked it up & started to record again as I was concerned for my safety at this point. I went into the store with my wife as I wanted the other staff members to hear what had just happened. He then called police & had the audacity to claim I was the one that attempted to assault him & that he was acting in defence. I waited for police to arrive & gave them my clear version of events as above. I’m going to hospital today to get a check up as my throat has been in pain since the incident & I will be reporting the crime myself once I’ve gathered as much evidence as possible. This is absolutely unacceptable & disgusting behaviour from a fully grown man / store manager. I will be taking this further & will be pressing charges if necessary as the whole ordeal was extremely traumatic & completely unprovoked. This man has serious anger problems & should not be in his position as manager.

Patrick & his team were absolutely superb, I’d had my eye on an audio technica turntable, but after another in depth chat about my needs, the team suggested an Argon TT turntable, they sent a quote & after some in-depth research including glowing reviews, I purchased the Argon TT, top advice & top service all round

Absolutely the best service went in to buy a new TV and Adrian spent a lot of time explaining things and sending up sound bars so i could hear the difference and then gave me a really good deal im over the moon with my new set up he even gave me next day delivery for free I will defo go back there again if i need anything

Visited Richer Sounds this time to buy a small tv for a bedroom. Discussed requirements with Nate and settled on a 24 " model which should be delivered in early May.Nate as before was very helpful and knowledgeable about specs. and performance etc.excellent service all round.

Very good experience from Richer Sounds, I knew what tv I wanted so visited the Stockport shop where I served by a very pleasant chap. Ordered Mt TV and soundbar and could have taken it away the same day but choose to have it delivered.
Delivery was to my chosen day and I received a time for delivery which was good and received a phone call when the delivery was 20 minutes away.
Delivery was very smooth and efficient.
So an all round good experience using Richer Sounds

Great Service and Help as ever. I always appreciate the help and advice from the team at Stockport.

Collecting our new Humax was so easy and even then they were so helpful about how to install the machine.

This company has been around for years and are without doubt the best to buy hifi and TV from. Their prices excellent and stores all over the place. They're staff really know what they are talking about. If you haven't dealt with them before then you dont know what you have been missing. Thumbs up to the Stockport branch.

Staff had a good understanding of the products and gave a simple explanation to help make an informed decision on the new TV.
Help on how to set up the sound on the TV would be advantageous and helpful.

Good experience as always in Stockport branch

Clearly knowledgeable and offered options and opinions, provoking a different thought process

I hadn’t bought hi fi equipment for many years and worried they might have changed into a more conventional shop. Was pleased to see they stay honest to their roots

Super easy to order - initially I rang up a local shop to see if they had it in stock - as was planning to go and buy if it was.
Better was that - instead of having to travel to shop and load and unload the 65" Tv, on my own in my car (even if it fit), the order was placed over the phone and the item was delivered the next day - nice.

The TV itself is decent quality (better visual and audio quality than my previous TV) and as a VIP customer it was about half the full price and came with a 6 -year guarantee.

Very easy to order on line. Products often reflect the cheapest price available. I always collect from store which is most convenient and the staff are helpful and friendly.

Very good service from Adrian.