Richer Sounds - Stockport Reviews 

2,434
TrustScore 5 out of 5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Rated 5 out of 5 stars

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... See more

Company replied

Rated 5 out of 5 stars

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... See more

Company replied

Rated 5 out of 5 stars

Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.

Company replied

Rated 5 out of 5 stars

Chris from the Stockport branch was friendly, very knowledgeable and knew all about what speakers would be best paired with my stereo amp. After discussing my requirements and budget he recommended... See more

Company replied


Company details

  1. #6 of 40 best companies in Hi-fi shop
  2. #12 of 188 best companies in Electronics store
  3. #5 of 48 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom

  • 0333 900 0022

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,434)

24,722 reviews in the last 12 months

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Rated 5 out of 5 stars

I popped in Richer Sounds with a set…

I popped in Richer Sounds with a set budget. Nate the salesman was very knowledgeable and worked with my budget and put together an excellent sound system.
I purchased the Wiim Vibelink Amp and the Wiim Ultra for streaming music 🎶.
Together with the Dali Sonik 3 Speakers the sound is amazing.
Everything came with an extended 6 year warranty, that is simply unbeatable.
Thank you Nate and Richer Sounds for an excellent service 👏

22 March 2026
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Reply from Richer Sounds - Stockport

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Exemplary service received from Richer Sounds Stockport

Exemplary service received from Richer Sounds Stockport store. They happily accepted my old (but still superb!) Arcam AVR 600 for service a few weeks ago, took care of everything including shipping it off to Arcam and contacting me promptly when it returned fully repaired. Service with a smile from start to finish from every member of staff I was in contact with and even conveying this heavy 32 kg lump of electronics to/from my vehicle!
What an amazing team - really appreciate your help, many thanks guys 👍

13 February 2026
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Reply from Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Friendly knowledgeable staff - Best deals in UK

Friendly knowledgeable staff, no pressure selling just the information I needed to make an informed purchase decision. Great prices on my Cambridge Audio music streamer and cables, delivered free from their warehouse within 2 days. Why shop anywhere else?

19 March 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Great service

Great advice and help from Adrian as usual. Great product Great deal

19 March 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff handled my request professionally the TV is being installed today Sunday the 22ndofmarch it will undoubtedly be the focal point of our newly furnished sitting room will definitely tell people about richer sounds Stockport

13 March 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Excellent service from Adrian at Richer Sounds Stockport

We were looking to buy a specific television and visited Richer Sounds in Stockport. Adrian was extremely helpful from the start, answering all of my questions clearly and efficiently.

There was a delay due to high demand for the television, but Adrian took the time to check the system for stock availability and potential delivery dates. He explained everything thoroughly, including my options to either wait until the television arrived or pay in advance to secure one.

Adrian explained that I would receive a £10 discount for providing my email address for the quotation, which was a nice added bonus.

Although paying in advance is not something I would usually do, Adrian’s professionalism and clear communication gave me confidence to go ahead. The television arrived today, and I am very pleased to say the whole experience — from initial enquiry to delivery — has been excellent.

I would highly recommend both Adrian and Richer Sounds for their outstanding customer service.

11 March 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Good service

8 March 2026
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Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Colleagues very knowledgeable

Colleagues very knowledgeable

8 March 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

First time I’ve used richer sounds …

First time I’ve used richer sounds Very good service very knowledgable about their products when deciding which tv to purchase. Will definitely use them again .

7 March 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

quick and efficient

I placed my order and left the shop just four minutes after entering, (I knew exactly what I wanted). The salesman told me my particular model was not in stock, but that a delivery was due the next day (Friday), and that delivery to me might not occur until Monday. As it happened, the item was delivered to me on Saturday Morning, undamaged and has already been pressed into service.

5 March 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review!

Rated 5 out of 5 stars

Helpful and efficient service.

Helpful and efficient advice from a person who knew what he was talking about. TV delivered promptly the
next day.

3 March 2026
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Reply from Richer Sounds - Stockport

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Very knowledgeable and freandly and no…

Very knowledgeable and freandly and no hard sell wes able to take my time

3 March 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great experience

Great experience. Very helpful. Gave me a discount as the listing was an old sale price .
Answered all
My questions and queries.
Would definitely recommend.

26 February 2026
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Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, gave me an excellent deal and even put my TV and soundbar in the car

27 February 2026
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Reply from Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

I'm pretty happy with my experience

I'm pretty happy with my experience. I wanted an AV Home Theatre setup and chose a Denon unit with a pair of Wharfdale floor standing speakers which were ex display but in perfect condition when they arrived the following day from order placement. The sales person was very helpful and it was nice to deal with a home grown business rather than an American conglomerate. I love my setup even if my wife finds it too loud.

24 February 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

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