Richer Sounds - Stockport Reviews 

I'm pretty happy with my experience. I wanted an AV Home Theatre setup and chose a Denon unit with a pair of Wharfdale floor standing speakers which were ex display but in perfect condition when they arrived the following day from order placement. The sales person was very helpful and it was nice to deal with a home grown business rather than an American conglomerate. I love my setup even if my wife finds it too loud.

Had purchased several times from Richer Sounds from their online shop and been very satisfied with the price and delivery. Was after a device that required calling their phone line to order. The agent said that he would check stock in nearby stores and sure enough he found one unit close by. Called them and they were happy to take my order and arrange delivery. Regretably DPD ended up missplacing the package which resulted in a 7 day delivery instead of 48hrs. The store staff were the absolute best and helped track the unit and assured me that they could find a replacement if needed. In the end all was good and the unit arrived, installed and working great. Amazing friendly service from the staff at Richer Sounds Stockport. Well done guys!

John the guy that served us in your Stockport store made the difference. He spoke knowledgably about the various, options available, gave pointers on sound quality of different cd players before allowing us to make our choice, not pushing us towards something we didnt want or need and then provided advice an additional discount that the VIP membership gave us. Nothing was too much trouble. Will be back when we finally move house for a full system. Cheers John.

The person who served us was quick to pinpoint my needs and happy to discuss alternative equipment. He was open about any downsides as well as the plus points of alternatives. Pricing was fair and competitive. A further small item not then in stock was posted to me within days. THANKYOU!

Excellent sales service at RS Stockport

Excellent delivery service. Two RS guys brought the heavy speakers in to the house.

The Manager was very knowledgeable and helpful.
I bought a CD / amp but had trouble setting up the WiFi for internet radio and streaming as there was no manual. It's now sorted and I am very happy. My last amp, which I bought from Richer Sounds approx 47 years ago, packed up. Not bad going.

Super easy order on line order and branch collect.
Thanks

I negociated a very good price for the equiptment that I purchased, then there was a problem with the new card. The Stockport staff were very supportive and eventually, the card behaved and the purchase went through. Great communications all round, and a well informed and efficient delivery experience.

Well done R.S. of Stockport (and the delivery team)

Expert and comprehensive in-store guidance from Nate to make best purchase decision (LG Oled TV).
Complimented by on-time next day delivery and excellent installation service from Paul who went the extra mile to ensure the TV was fully functional and provided guidance on best use of control features.

Great Service and knowledge of product bought went above and beyond. Excellent customer service

Customer service great with knowledgeable & friendly staff taking time to explain the product. However, let down by the delivery company (DPD) for delivery no show on several occasions & lack of communication.

Richer sounds was recommended, and we are glad it was. The staff are very knowledgeable and helpful, and helped my husband buy what he needed; he can now listen to all his old, and new vinyls and they sound great.

The Salesman was more than a help, he took time to explain things to me in a clear and concise manner
He was, in my opinion, a great advert for your store

From first phone call to advice and details where to pick up, flawless service.

Just the usual good service and affordable products. Been shopping at Richer Sounds for over 30 years, never been disappointed!! Brill, Great, Fab 👌

If you are looking for expert guidance on tv or audio then look no further , the staff at Richer Sounds are the best , very happy with there advise and now watching an Excellent LG G5 tv and listening to the tv through the LG Soundbar , can’t fault

Excellent initial survey

Just straight up honest advice! John took time for my wife and I to experience each piece of equipment allowing us to form our own opinion then pointing out the details we may have missed. Great experience and not pushy at all! Very highly recommended, thank you 👍

Patrick at the stockport branch was excellent....had good knowledge and ws really helpful with my choice and I Couldn't be happier with the purchase ....excellent

Without doubt, Richer Sounds must be your first point of call if you are looking for TV or audio equipment. We went to Stockport branch in our search for a new TV since 2012. A lot has changed in the technology since then and spending time in the shop with Adrian and Matthew was informative, very courteous too, and so helpful, despite the number of questions we asked. I don't think I've experienced better customer service for such a long time. And on top of that the price and aftersales services are so competitive.