Richer Sounds - Telesales Reviews 

Best customer service, v patient, knowledgeable and efficient. Arrived the next day !

Tele sales chap was very friendly, informative and polite. Start to finish of my ordering was quick painless and very easy. Thankyou

Sales agent was knowledgeable and helpful. Product arrived when promised.

Great Company, efficient and helpful!

Very helpful sales team ,prompt delivery

super treatment as always.matched and beaten costco price by 120pounds on my new tv. and 6 year warranty. many thanks

John McCabe who dealt with my inquiry was very knowledgeable and extremely helpful, and a credit to Richer sounds.

Richard Sounds is my go-to company for HiFi and AV hardware.
Their prices and availability are always good.

I've been a richer sounds customer for many years,
I wanted to purchase several expensive items so obviously preferred the best deal I could get, after being underwhelmed with my experience in store (1 hours drive and being a cash buyer) I spoke to Vik at telesales who couldn't have been more helpful, he spent a lot of time going through my choices without being pushy and settled on a great deal,
I've yet to properly set up my system but happy with my experience.

When I contacted Richer Sounds about the price beat Jeff from telesales was excellent however when I called back a couple of weeks later and spoke to someone from the Bath branch he was very suspicious when I said that I had been offered a £100 discount because Amazon were selling US imports for far less. However the chap from Bath must have contacted Telesales and when Vic rang me back he honoured the quote which I had on email from Jeff. Normally Richer Sounds are brilliant so I was disappointed by the attitude from the chap at the Bath branch. The speakers are excellent of course.

This our 4th purchase from Richer Sounds.
We use them because they have a huge range/wide variety of options and choices.
Found exactly what we wanted on the website and phoned the telesales line.
Very helpful, very easy ended up buying the TV we wanted and also purchased a soundbar with full surround speakers.
Given a fantastic deal and the advantage of a 6 year warranty.
The home delivery they use is second to none!
Highly recommend and will continue to buy from Richer Sounds

Great staff, trustworthy and knowledgeable

All good! Waiting to put tv up after work to lounge.
Delivery spot on
Great comms

I haven’t needed to buy TV or HiFi equipment recently, but remained on Richer Sounds email list so when I wanted to purchase a Pure Classic CD-6i I naturally thought of Richer Sounds.
I talked to a helpful gentleman by the name of John and by joining the VIP club I not only got a bargain price but a welcome £10 also.
The order arrived promptly, but upon unpacking I noted that the CD was faulty. I called Richer Sounds to report the issue and received a working replacement the next day.
Great service from Richer Sounds and John, who assisted me thoughout.

Fyne speakers ordered with telesales team. Great service and very quick delivery. I dont think you can beat richer
Sounds when it comes to customer service.

Speaking to telesales was a refreshing experience ,guy was very courteous and professional and made my purchase a wonderful experience , delivery was very fast and professional too.
WTG Richer sounds !

Quick to process and and resolve any issues. Item arrived next day.

Bought a Hisense TV from Richer sounds they gave me a great deal and even free delivery with their own delivery people who where kind enough to get the TV into a very awkward upstairs room!
This is not the first time I have bought from Richer sounds and the service is always the same...nothing is too much trouble for them!
Thanks I will be back for more and I would not hesitate to recommend!
Richard

Customer service are always helpful, will look at discounts and quickest Delivery for your order. Price matching promise is good.