Richer Sounds - Watford Reviews 

Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

Good product, well priced.
Sorted out a query with minimal fuss.

Prompt click and collect. Polite staff.

Heather was extremely helpful and efficient when I called to see when my Sonos Sub Mini was going to arrive for collection. She was not in the store when I collected the Sub Mini, and the other members of staff present were also really helpful and efficient.

Sales person Lloyd was very helpful and knowledgeable and answered all the questions and was courteous.
He provided unbiased information that helped me to decide which TV to buy. Also purchased another item a week before Christmas but then I changed my mind and returned it upon receipt of delivery with no questions asked.

On top of that there was a price drop on Boxing day and again provided price difference credit on phone without any quibble and without having to go to the shop again.

I am very please with the Top service of Richer Sounds staff. Brilliant !

i Highly recommend Richer Sounds.

Fantastic shop. Anca, the sales colleague helping provided really helpful and insightful advice when I was purchasing an amp and speakers. Explained to me why my original idea was ok, but in my price range there were better options. Very happy with my purchase. And helped me carry to my car in the pouring rain

I phoned the Watford branch to find out if the article we wanted was in stock. The phone was answered promptly and I was told it was. We then drove to the branch, parked in their parking space, there was plenty of helpful and knowledgeable staff, the speaker we wanted was demonstrated to us, all in all a pleasant buying experience.

As always a swift and easy whay to buy some great tech!

Valuable information and great service

Anca with her technical knowledge was able to provide me with exactly what I needed and the whole buying experience was faultless

Excellent service, staff and communication. Very competitive prices.

I ordered a turntable from Richer Sounds online for my son, and the whole experience was faultless. The website made it easy to compare models, the information was clear, and checkout was straightforward. I still felt confident I was getting the right product thanks to the detailed descriptions and customer reviews.
The turntable arrived quickly and was very well packaged. The build quality is excellent, setup was simple, and the sound is fantastic. My son absolutely loves it.
Richer Sounds delivered exactly what I hoped for: great value, fast delivery, and a product that genuinely impresses. Highly recommended.

Good advice on the phone, very flexible and straight forward - honest responses. Ended up purchase a 65in directly through a phone call.

Excellent service
Took the time to guide me through everything I needed including setting up a demonstration.
Very knowledgeable and friendly staff

Expert advice given impartially is rare these days, Richer Sounds make the entire experience pleasurable. Great brands at competitive prices but the difference is the service.

It's been a few years since I have bought something from my local store. New people but same honest 5 star customer service and advise that made me want to go back.

Haven't used the products yet as they are a Christmas gift.

Friendly, knowledgeable advice regarding a new OLED TV I was interested in. After placing my order, the TV arrived promptly (on the advised day) and is as good (brilliant) as I had hoped.

Heather who served me was very professional in her product knowledge.

1st class experience the staff more than helpful

At Watford I had great helpful knowledgeable friendly customer service, good stock and easy free parking behind the shop.