Richer Sounds - Websales Reviews 20,446

I purchased a tuner several months ago, on line. It was delivered as promised and worked perfectly initially. When it developed a fault recently I was uncertain what I could do about it. I need not have worried. When I explained to Richer Sounds the details they quickly sent a replacement and collected the failed item. The service could not have been better.
My thanks to Richer Sounds. First class!

nice range and competitive prices with a nice long warranty. Delivery was quicker than expected .
customer service quickly solved an issue.

Very easy to buy the stylus and it was cheaper than elsewhere.

I had an excellent experience with Richer Sounds from start to finish. The TV arrived as expected, and the delivery team were fantastic. They were friendly, professional, and very helpful, carrying the TV up to my third-floor flat without any fuss, which was greatly appreciated.

The whole process was smooth and stress-free, and I’m really pleased with both the service and my new TV. It’s refreshing to receive such good customer service, and I wouldn’t hesitate to recommend Richer Sounds to others. Thank you to everyone involved!

I am extremely disappointed with how my replacement TV order is being handled. After negotiating a discounted price over email to replace a faulty unit, the customer service team has repeatedly tried to force me onto the telephone, completely ignoring my explicit requests to keep this transaction to email.
​To make matters worse, a representative named Jags randomly sent me a secure payment link on a Friday afternoon at 4:20 PM, demanding I pay it within a ridiculous 15-minute window before it expired. I was busy, the link expired, and the communication has been entirely unprofessional.
​I have my voucher receipt and a locked-in price in writing. I do not want to use the phone. I just want a working payment link that doesn't expire in minutes so I can buy my television in peace. Shocking service from a company that prides itself on customer care.

Great service as always from richer sounds

A very smooth process. I ordered my gear on a Friday and paid for a Saturday delivery. Item arrived nice and early. I honestly can't find a fault.

Got my goods on time and at a great price.

Delivered with care. Great guarantee. What’s not to like

Great price, excellent service from delivery company. Good communication.

First class service, quick despatch.

Not Richer as such, but your chosen delivery company DPD didn't show up and sent the TV back to you. We had confirmation from them and you for the delivery date, my wife stayed in all day, nothing showed up. When I called customer service they said DPD had been a disaster all day, - which didn't help us.
We cancelled and brought a TV elsewhere as we needed it. Zero communication from yourselves or DPD.

Super fast delivery
Initially easy to set up (thanks son)
Learning to use functions now

Excellent service arrived within 24hours top marks 😁

Quick, easy to order online and quick delivery.

easy to navigate website with clear and comprehensive information

Delivery of the Majority 2024 was done on the date and time specified.The setup of this product was very simple and easy. I would recommend this product and Richer Sounds both very highly.

Swift services, fast delivery

Best place to get speakers very helpful will always get from Richer sounds Cheltenham

Great experience buying a TV from Richer Sounds. They know there stuff, competitive on price and smooth delivery.