After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... See more
Company replied
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After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... See more
Company replied
After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Deliv... See more
Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... See more
Company replied
Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
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Beautiful radio with exceptional sound. Swift ordering and delivery from yourselves, well packaged

Reply from Richer Sounds - Websales
I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested in and then buy there or order on line. My latest purchase is a Ruark RS3 which wasn't my first choice but after doing some research and listening to one in store I decided that was the one to get.

Reply from Richer Sounds - Websales
Have ordered from RS before & no issues.
However, I ordered the item and paid extra postage for next day delivery on Tuesday for a birthday present on Thursday 30th July.
Apparently a delivery was attempted, people were in the house, but even so it would have fitted through the letter box.
No notifications that a delivery had been attempted, I had to follow it up.
It was delivered the next day. Wrapped in some bubble wrap inside a plastic bag.
The box was not in good condition, dog eared. Not ideal for a birthday gift from a daughter.
Price is good.
The sound bar was delivered on time the item was well packed with no damage, The item took a little bit of time setting up but used copilot and is now working great

Reply from Richer Sounds - Websales
Delivery cancelled without notice waited till 7,30 pm tried to call but delivery company office was closed later that evening I had message to say that it was cancelled and why it’s was cancelled I know people are more important than a tv but a message would of been helpful
Good price with free delivery and ease of ordering online. Speedy delivery and communications all the way. Top service!

Reply from Richer Sounds - Websales
As always, a good online shopping experience. Great range of products, stock of what I wanted and prompt delivery. Only improvement would be a shop nearer where I live!

Reply from Richer Sounds - Websales
richer sounds always deliver the goods i love my eversolo gen 2 keep up the good work

Reply from Richer Sounds - Websales
Found the online experience very efficient let me know items were not available for a couple of weeks and offered alternatives if I so required

Reply from Richer Sounds - Websales
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I don’t leave reviews often but for service and value for money Richer Sounds deserves one.

Reply from Richer Sounds - Websales
Richer sounds have been genuinely amazing with their customer service and helping us through a repair/replacement for our tv, I really recommend them! They have been great!

Reply from Richer Sounds - Websales
Super price matched by excellent service. 6 year guarantee and seamless delivery. What more do you need?

Reply from Richer Sounds - Websales
Great product, great price, super speedy delivery.
A 5 star service all round.

Reply from Richer Sounds - Websales
Instore + online combo.
Popped in a store when passing by. Got good advice, discount for signung up and quote.
Bought it online ages later, but happy to honour expired quote.
Bought a wiim pro which is excellent

Reply from Richer Sounds - Websales
Excellent service from Richer Sounds.
The process of buying my new device was seamless.

Reply from Richer Sounds - Websales
The original TV had a small fault with the screen, I contacted Richer sounds and they swapped the TV out with out issue. It was unfortunate the original TV was faulty but the post sales care and return and replacemnet was second to none. Superb

Reply from Richer Sounds - Websales
The service was great as always. And RS did honour their price guarantee when I found the same tv cheaper at John Lewis.
My only suggestion for improvement is making the web site run smoother and quicker, it seems to struggle at times, maybe volume of users? (Im not an IT guy).

Reply from Richer Sounds - Websales
Amazing service from start to delivery and amazing product

Reply from Richer Sounds - Websales
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