I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to hel... See more
Company replied
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See what reviewers are saying
Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntab... See more
Company replied
I ordered a Cambridge MXN10 on a Sunday, I had an email to say it was awaiting my collection on Monday! I perhaps expected Tuesday, but this was exceptional service. The MXN10 is a really great bar... See more
Quick and effective dispatch, from a great company with great values. Better price than anyone else, which is always a winner. Having been a RS customer for many years I am unable to fault them. Eas... See more
Company replied
Company details
- #7 of 38 best companies in Hi-fi shop
- #12 of 191 best companies in Electronics store
- #5 of 49 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
- 0333 900 0065
4.9
Excellent
21k reviews
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On Line Purchase
I ordered a CD player from the website on Friday morning and it was delivered the following day in the afternoon. Great service.
17 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great Service
Ordered Friday afternoon and received next day at a price unmatched on line. Great experience.
17 July 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
The superb section of audio equipment choices
The superb section and choice of audio related equipment along with great and realistic pricing makes Richer Sounds a great place to buy you equipment from.
On top of that there is swift and great delivery times too.
17 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great customer care 5*
17 July 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds is the best place to buy equipment
I buy from Richer Sounds often, and always receive the best buying experience. Whether it be in store, web store or customer service, i am always satisfied with service provided.
I highly recommend Richer Sounds!
16 July 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Never let me down.
Super fast delivery price matched goodness.
Why buy from anywhere else?
15 July 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Competitive pricing
Competitive pricing, good warranty and fast delivery ,no issue in using these again.
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Excellent advice and service.
Good advice during a telephone call prior to ordering on line.
Easy to place my order, with excellent follow up emails regarding the progress of the order placed.
Delivery received in good condition within the time period advised.
14 July 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great product great price.
It was easy to order my product which I got at a great price by joining the vip club for free, The delivery went well so all was good 5 stars from me.
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Ordered a TCL TV from Richer Sounds
Ordered a TCL TV from Richer Sounds
Nice and easy ordering and only one slight hiccup with delivery sorted really quickly with customer services. Delivery date missed so given refund of delivery fees and prioritised for next day delivery.
Mistakes happen but this was corrected at no further inconvenience to me which i appreciated.
Tv is superb so happy all round
18 May 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Accidentally deleted all of my emails…
Accidentally deleted all of my emails with the purchase receipts from Richer Sounds and I rang customer service. All receipts have been emailed to me with no time. What a great service
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Always look to Richer Sounds for my…
Always look to Richer Sounds for my audio or TV equipment & I have never yet found any better supplier, always 1st rate products, service & best price available.
15 July 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Great company
Great company, really honourable, good price good delivery and great communication. Would def use again
16 July 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Great and simple purchasing process
Great and simple purchasing process. Always fantastic experiences with the RS team.
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Richer Sounds is the first place I look…
Richer Sounds is the first place I look for great deals. Keen prices, hassle free delivery and knowledgeable advice in store or by phone.
14 July 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
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