Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... See more
Company replied
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See what reviewers are saying
I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested... See more
Company replied
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... See more
Company replied
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... See more
Company replied
Company details
- #6 of 38 best companies in Hi-fi shop
- #12 of 192 best companies in Electronics store
- #5 of 49 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
- 0333 900 0065
4.9
Excellent
21k reviews
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Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Never let me down.
Super fast delivery price matched goodness.
Why buy from anywhere else?
15 July 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Competitive pricing
Competitive pricing, good warranty and fast delivery ,no issue in using these again.
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Excellent advice and service.
Good advice during a telephone call prior to ordering on line.
Easy to place my order, with excellent follow up emails regarding the progress of the order placed.
Delivery received in good condition within the time period advised.
14 July 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great product great price.
It was easy to order my product which I got at a great price by joining the vip club for free, The delivery went well so all was good 5 stars from me.
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Ordered a TCL TV from Richer Sounds
Ordered a TCL TV from Richer Sounds
Nice and easy ordering and only one slight hiccup with delivery sorted really quickly with customer services. Delivery date missed so given refund of delivery fees and prioritised for next day delivery.
Mistakes happen but this was corrected at no further inconvenience to me which i appreciated.
Tv is superb so happy all round
18 May 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Accidentally deleted all of my emails…
Accidentally deleted all of my emails with the purchase receipts from Richer Sounds and I rang customer service. All receipts have been emailed to me with no time. What a great service
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Always look to Richer Sounds for my…
Always look to Richer Sounds for my audio or TV equipment & I have never yet found any better supplier, always 1st rate products, service & best price available.
15 July 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Great company
Great company, really honourable, good price good delivery and great communication. Would def use again
16 July 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Great and simple purchasing process
Great and simple purchasing process. Always fantastic experiences with the RS team.
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Richer Sounds is the first place I look…
Richer Sounds is the first place I look for great deals. Keen prices, hassle free delivery and knowledgeable advice in store or by phone.
14 July 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
We received our TV the next day
We received our TV the next day, exactly when promised. The price was better than we could find elsewhere and the warranty a year longer :)
16 July 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Smooth order process
Smooth order process, fast delivery by two helpful guys and the best price on the market. Very responsive customer service, great communication.
14 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Quick service
Quick service. Arrived earlier than expected. Good value, good sound. Excellent.
15 July 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
CD player delivered promptly
CD player delivered promptly.
Sounds great. Very happy with product and service.
12 July 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
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