Richer Sounds - Websales Reviews 

22,155
•
TrustScore 5 out of 5

4.9

3 - 4 Hankey Place, SE1 4BB London, GB

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Rated 5 out of 5 stars

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... See more

Company replied

Rated 5 out of 5 stars

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... See more

Company replied

Rated 5 out of 5 stars

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... See more

Company replied

Rated 5 out of 5 stars

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... See more

Company replied


Company details

  1. Hi-fi shop
  2. also in
  3. Electronics store
  4. TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

22k reviews

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4.9

All reviews

(22,155)

24,562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had what I wanted in stock and at a…

Had what I wanted in stock and at a very competitive price plus warranty extended to six years. Ordering was really simple on there website which gave plenty of product information and although I only selected standard delivery, I ordered on Friday teatime and my turntable arrived Monday and was delivered in perfect condition. I highly recommend this company.

20 September 2026
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Reply from Richer Sounds - Websales

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Great service

Great service, prices and warranty.

29 September 2026
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Reply from Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Excellent service

Buying experience on website, price, communication and delivery were all great.

Package arrived spotless, not a single scrape or dent on the box. I’ve not seen that happen in years, especially for a big product.

Equipment is 10/10, and the 6 year guarantee has given me peace of mind so I can simply enjoy.

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Perfect!!

Easy website and ordering, best price online, arrived well packed and ahead of schedule

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Perfect ordering

Perfect ordering, perfect delivery and at great competitive prices - just keep on doing what you do best Richer Sounds - great all round service

24 September 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Punctual delivery

Punctual delivery, and the TV is in perfect condition.

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Got a great deal

Got a great deal. Little hiccup on ordering on my behalf but quick email to change and responded fast and even added free next delivery to solve faster. Definitely buy from again in future and 6yr guarantee helps

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great company

The guys that delivered the TV were very friendly and polite, as well as the guys that came to fit it today. They set it up for me and gave me good ideas to hide more wires.

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Excellent friendly company with well…

Excellent friendly company with well informed staff.
Fast delivery handled with care and on time

29 September 2026
Richer Sounds - Websales logo

Reply from Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Good price and was delivered quickly…

Good price and was delivered quickly stylus upgrade ortofon red cartridge for my denon DP-300f sounds much better

28 September 2026
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Reply from Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Great

I ordered headhones which are fantastic and arrived in undr 48 hours - can't get better than that. Thanks a million

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Can't fault this company

Can't fault this company. First time buyer here but won't be the last. Good selection of products and I found what I was looking for easily. Good price. Arrived quickly and well packaged. Great communications throughout. Excellent service all round. Thanks

28 September 2026
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Reply from Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

All as expected.

Good website, easy to search and navigate. Pleased with purchase of TV. Very efficient tracked delivery.

12 June 2026
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Reply from Richer Sounds - Websales

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Good website

Good website, good product, efficient distribution. Simples!

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Prompt service too and seamless delivery

29 September 2026
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Reply from Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Yamaha RN1000A a fantastic amplifier

I’m very pleased with this product. It works exactly as expected, feels well made, and is easy to use. The quality is excellent and the quality of sound is absolutely exceptional if you have a great speakers. Overall, I’m very happy with my purchase and would definitely recommend it to others. Very professional, and the delivery was very fast. I was impressed. Thank you very much Richer Sounds.
With respect Viktor

29 September 2026
Richer Sounds - Websales logo

Reply from Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Very competitive

Very competitive, quick and efficient order processing and delivery

28 September 2026
Richer Sounds - Websales logo

Reply from Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Easy simple and quick!

29 September 2026
Richer Sounds - Websales logo

Reply from Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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