Richer Sounds - Weybridge Reviews 

1,020
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TrustScore 5 out of 5

4.9

64 Church Street, KT13 8DL Weybridge, GB

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Rated 5 out of 5 stars

Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... See more

Company replied

Rated 5 out of 5 stars

Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... See more

Company replied

Rated 5 out of 5 stars

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... See more

Company replied

Rated 5 out of 5 stars

Terry saves the day! I have ordered in my local RS Weybridge Technics turntable and two weeks later I wanted to upgrade the cartridge. There was few hiccups and lack of communication, I went to t... See more

Company replied


Company details

  1. Hi-fi shop
  2. also in
  3. Electronics store
  4. TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 64 Church Street, KT13 8DL, Weybridge, United Kingdom

  • 0333 900 0083

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,020)

24,562 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought a tv

I bought a tv. I was given lots of advice. Comparing various tvs no pressure by time or sales. .a lot of the data was too complicated for me to understand so Liam rephrased it for me. Even telling me that the tv I wanted was too big for my base unit. I am very happy with my tv.and am glad that I was told to go to you.

22 November 2025
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Reply from Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great price and availability

Great price and availability. I was really pleased with the customer service and staff . I will definitely look to buy from Richer Sounds again.

20 November 2025
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Reply from Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

First Class!

Very helpful could not order online for a Panasonic tv, or done over the phone through the weybridge store by pay pal ! Fast delively, first class ,would buy again!

19 November 2025
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Reply from Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Cambridge AXR100 Receiver

I needed a new amplifier after my thirty-seven year old Technics gave up. After talking with Myles about my first two choices (Marantz & Denon), he pointed me in the direction of the Cambridge AXR100. He said that he'd heard this amplifier and it would be much closer to my Technics. It arrived in twenty-four hours, and I have to say after a week of using it, the sound is better than the Technics, with an impressive bass and a beautifully detailed mid-range and highs. The unit is driving a pair of Mordaunt-Short M20 speakers. Whether it's vinyl, CD, cassette or FM radio, the Cambridge excels with them all. I would definitely recommend the Cambridge AXR100 and Richer Sounds.

24 November 2025
Rated 5 out of 5 stars

Always a great experience going in the…

Always a great experience going in the store. The sales assistance are always so helpful and knowledgeable

17 November 2025
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Reply from Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Rated 4 out of 5 stars

Mixed review

The advice given in the store was very helpful in deciding how to improve our home sound system. It was at a level that a non tech person could understand. We decided on a sonos upgrade to our tv with an arc bar and a sub4. However setting them up has been far from simple and has caused a lot of frustration. This is resulting in a Richer sounds engineer call out at additional cost which is a shame. The only complaint is with regard to delivery. I was told it would be Dpd but it was another firm who were very late after calling me, the driver was very unfriendly and rude in his manner. This left a very bad impression with us. Next time I will collect from store.

16 November 2025
Rated 5 out of 5 stars

Excellent advice from all staff

Excellent advice from all staff , understanding needs and explaining options clearly. Always available for help with set up queries and after installation our new purchases are exactly what we hoped for . Very Happy customers.

12 November 2025
Rated 5 out of 5 stars

Great service from RS Weybridge

I called the Telesales number and was put through to Terry at the Weybridge store. I explained what I was looking for and he was incredibly friendly and helpful and managed to organise exactly what I wanted and the items were delivered promptly to my local store for collection

9 November 2025
Rated 5 out of 5 stars

Hugh worked with us very patiently and…

Hugh worked with us very patiently and we ended up with a satisfying product

6 November 2025
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Reply from Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Good website & friendly staff

Good website, easy ordering and collection process with accurate updates received. Staff at Weybridge store friendly.

2 November 2025
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Reply from Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Helpful conversations with Terry and…

Helpful conversations with Terry and Jason over the phone before and after purchasing TV. I used Richer sounds 8 years ago for my previous TV. Price matched without a problem. Delivery to recylce old TV went smoothly. Will continue to use Richer sounds for audio visuals.

27 October 2025
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Reply from Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Great shop

It is so nice to be able to walk into a small shop that gives expert advice on the products they have available.

25 October 2025
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Reply from Richer Sounds - Weybridge

Thank you for your 5 star review!

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