Ripped Knees Reviews 

456
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and top-notch product quality, noting that items arrive securely packaged and ready for use. Many people also deeply appreciate the remarkably helpful staff who provide prompt, friendly support when managing custom orders and answering sizing questions. Some people were dissatisfied with occasional delivery delays, reporting that shipments took significantly longer than initially expected to arrive at their doors. A few consumers additionally mentioned frustrating experiences involving missing items within their packages or unhelpful communication from support agents regarding delays.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are brilliant, amazing, and fantastic.... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and items arriving within a... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy-to-use websites and... See more

Service

Reviewers mention positive feedback about service, highlighting fast shipping and helpful communication.... See more

Customer service

Users describe positive interactions with customer_service, highlighting quick responses and helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic customer service. We made an order online and by accident one item was missing. I can only imagine this was down to it being the Christmas period and so many orders going out. We emailed an... See more

Rated 5 out of 5 stars

Went in with my two boys to get some advice on anew scooter for stunts. Barry couldn’t have been more helpful, handling multiple questions from my very enthusiastic 7 year old. A really great shopping... See more

Rated 5 out of 5 stars

I honestly could not recommend this company enough, I've ordered items online and in store for my two sons. Very competitive prices and the customer services is second to none. I was chatting to... See more

Rated 5 out of 5 stars

What a brilliant company! Ordered a scooter in the wrong size and they were fantastic at helping me change my order. Brilliant, quick communication that really helped solve the problem before the init... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Custom pro stunt scooter shop – With our custom-made scooters you can stand out from the crowd, with parts manufactured by leading brands like MGP, District, Phoenix, Addict, Apex, Blunt, Lucky and many more. Customise your pro scooter today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

456 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(456)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dryrobe coat from Ripped Knees

Just received by Dryrobe coat from Ripped Knees, what more can I say other than a great service, very helpful with sizing etc including prompt replies. Received an e-mail advising it had been shipped and it was received the very next day! Great company and would highly recommend.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Great customer service. Guided me to help build the perfect custom scooters for my boys. 10/10 will definitely be returning

18 November 2025
Unprompted review
Rated 5 out of 5 stars

First class service

Quick and easy to find what I needed for my son's birthday present. Super fast delivery with excellent updates. Highly recommended for all scooter needs.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great, easy site to find what you want.
Ordered my son’s present and arrived very quickly! It is a Christmas present so hope it’s exactly what he wanted.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Great website, good offer for first scooter. Quick delivery! No issues. Very happy. Would recommend

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company! FAST SHIPPING

Great company!
Ordered the Blunt Prodigy X Stunt Scooter for my 10 year old and it’s absolutely amazing. Delivered within a few days and im really happy with the item. I’d definitely order from here again!

Thank you!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great offer on scooter!

Easy to navigate website. Was a great offer (and free delivery)on the blunt prodigy scooter my son wanted. Arrived really quickly and was very well packaged up. Would definitely use these guys again.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered a scooter for my son for Christmas. The item came really quickly and packaged with care. Also managed to get in a reduced price sale which was a bonus as it was by far the cheapest price we could find online!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - really helpful to chat through a couple of things on the phone (unheard of these days with chat boxes) and they were really quick to deliver. Highly recommend

19 November 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!

AVOID!! I ordered a dry robe that was the wrong size for me so I exchanged it for a XS you have to pay for returns which cost me £15 but it was what it was. I sent this back on 19th of November and didn’t hear a single thing till I chased this on the 25th of November where I was told it was next in the queue and would be shipped no later than the next day. Fast forward today 2/12 STILL NO COAT I chased again and was given a evri tracking number that had just been generated and the coat hadn’t even been received yet. Customer service was so unbelievably rude not a single apology for any delay or a sincere email. For a £175 coat i definitely wish I would have ordered from a different company!!! AVOID. I will probably be waiting another week for my coat at this rate, shocking!!!!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

You wont be disappointed

I honestly could not recommend this company enough, I've ordered items online and in store for my two sons. Very competitive prices and the customer services is second to none.

I was chatting to Barry the last time I went into the store, and being a typical father who knows nothing about scootering, Barry supplied me with all the information I needed to make a decision. Needless to say, my sons were over the moon with what they received.

10/10 in every department.

1 November 2025
Unprompted review

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