R J BURGESS  Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Funeral home

Information provided by various external sources

At R J Burgess we understand that bereavements and funerals are intensely personal events, and that’s why we make the ‘personal touch’ absolutely central to the way we do things. Because no two people or families are the same, we believe that individual choices and preferences have a crucial role to play in the lasting comfort that the right funeral can bring to loved ones. Years of experience have taught us that it’s often the little things like meticulous attention to detail and special unique touches that make the biggest difference. Of course care, compassion and discreet and respectful conduct go without saying, and these are some of the other qualities we’ve always taken great pride in providing. Above all else, we offer a sympathetic, independent and highly professional funeral service where exactly what you want is the only thing that really matters.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Thank you R J Burgess!

I cannot thank R J Burgess enough, there are no words to express just how amazing they were when my husband passed away recently.
From beginning to end they kept me involved in a sympathetic, respectful, helpful way making a very difficult situation a little easier.
Everyone I spoke to along the way knew who I was and dealt with my queries quickly and efficiently.
Everything including catering / flowers /celebrant were all just charged to their account then added to my final invoice so that I wasn't having to pay different people
I can't recommend R J Burgess enough.

23 April 2026
Unprompted review
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Reply from R J BURGESS

Hi Linda, thank you for your kind feedback, I’ll pass on all your comments to the team. Thank you.

Rated 5 out of 5 stars

Professional, caring and sympathetic

On first meeting the staff at Burgess funeral directors i felt at ease. Christine guided me through every stage she was professional, caring and sympathetic, Sue read so beautifully it definitely brought a tear or two to our eyes. Everything went so smoothly, I will definitely use them again and would highly recommend as a preferred funeral service. Thank you

1 April 2026
Unprompted review
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Reply from R J BURGESS

Thank you for your kind words, it means a lot to us as a small team.

Rated 5 out of 5 stars

Excellent funeral directors

Excellent funeral directors, unfortunately had to use their services twice in the last 2 years for family bereavement's and each time they were highly professional, gave excellent service and were supportive and empathetic throughout. Can’t fault them.

27 March 2026
Unprompted review
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Reply from R J BURGESS

Hi Janis, thank you so much for your kind feedback. Our whole team always strives to go above and beyond to support families during such a difficult time and to make the process as smooth and easy as possible. Thank you again.

Rated 5 out of 5 stars

R J Burgess offers a compassionate and…

R J Burgess offers a compassionate and thoughtful service that enables a heartfelt farewell to loved ones in the most meaningful manner.

1 January 2026
Unprompted review
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Reply from R J BURGESS

Thank you for your fund feedback, from all the team.

Rated 5 out of 5 stars

Care and compassion

Very professional service from all employees throughout this very difficult and upsetting time.
I must however mention Ian Burgess….thank you so much for your gentleness in guiding me through all the procedures of my husband’s funeral. Your care and compassion was second to none and was much appreciated.
Pat Lambert

14 November 2025
Unprompted review
Rated 5 out of 5 stars

A wonderfully compassionate experienced…

A wonderfully compassionate experienced team.
They were so helpful, guiding me through the worst time of my life. Nothing was too much trouble. I had numerous curtesy calls making sure I was completely satisfied with all the arrangements. It was a very special day thanks to Bob and his wonderful team.

Valerie Reape

27 October 2025
Unprompted review
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Reply from R J BURGESS

Thank you Val for your kind words and comments, your memory of the day will be one that you will hold close to your heart.
You and your family were lovely to work with and all we wanted was to ensure that the day was exactly as the family wished, which we achieved.
I will pass on your comments to everyone involved in the funeral.
Bob Burgess

Rated 5 out of 5 stars

First class from start to finish

First class from start to finish. Every team member was kind, compassionate and understanding. They made a very difficult time a simple and seamless process. They did my husband proud.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

David Beever was our contact and he was…

David Beever was our contact and he was exceptional. From initial contact the whole service was caring, smooth and helped ease the stress of the situation. We are so pleased we chose RJ Burgess for our Mother's care and funeral.

30 June 2025
Unprompted review
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Reply from R J BURGESS

Thank you for your kind words. It was both an honour and a privilege to look after your mum and yourselves and to give your mum the funeral she wanted and deserved
Kindest regards
David

Rated 5 out of 5 stars

Professional and supportive....

At such a sad time the staff were so supportive and professional putting us at ease and feeling cared for. They went through the process we had to follow and kept us updated throughout. Costings were also clearly explained which is so important. Every person we dealt with had the perfect manner for their role. Many people at the funeral commented on it and on the service and are going to use them when required. Their service promotes itself well done and thank you all so much for getting us through a sad period in our lives.

15 October 2024
Unprompted review
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Reply from R J BURGESS

Thank you for your kind words and comments and I’ll pass on all your comments to all the team. Thank you Ian

Rated 5 out of 5 stars

Very Professional.Very caring.Thankyou Ian.

I have recently completed my funeral arrangements.With the help from Ian Burgess.Ian has been fantastic throughout the process.He has given me much of his time,to ensure everything is as it should be.I feel so much better now that its all been finalised.I'm so glad i chose RJ Burgess as my funeral directors.They are professional and they really care.Ian is a credit to himself and the company.Thanks Ian for all your hard work and care.kindest regards.David.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

A respectful and caring company

I recently lost my father and I had absolutely no idea how to go about arranging a funeral. Fortunately, my father was placed in the care of R J Burgess in Normanton. Jon Silver at R J Burgess was the person I spent most of the time speaking to and I cannot express enough how fantastic he was throughout the whole experience.

His advice, the respect he treated my father with and his good humour were such a boon during an awful and tumultuous time. While everyone at R J Burgess did an amazing job, I in particular can not express enough what a brilliant job Jon Silver did for myself and my family.

8 July 2023
Unprompted review

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