Roadie Reviews 

You guys need a phone line for people to call.The chat takes too long and they are slow to respond and we have to wait until someone is found and that can take any where from 1-30 minutes. I had to cancel a order to get out of it and that effected my stats, because there was no one available to assist me.

It’s hard to get the high paying gigs it’s like

I’m happy doing Rodie XD Routes
But there is something that I think it’s will help the drivers identify when doing deliveries could be a RoadieXD vest

Great app.....only compliant is the lack of a timely response from support

I enjoy seeing all the customers that I've been taking care of before Roadie took over. I worked for another company that did this. I enjoy helping and this service is needed
I wish the pay was better...gas prices are high !!!

The deliveries are great. Would like to see better pay due to gas cost. Would like to experience more back to back delivery

My account has been deactivated with no explanation whatsoever. I am clueless and when I emailed support they responded but I have yet to receive an answer regarding why my account was deactivated in the first place. This is disappointing and disturbing because you made the same mistake a few months ago and I suffered financially and I received $70 as a conciliation with an apology. I am nearing 4000 deliveries. for this company and was just on a Driver panel YESTERDAY giving feedback to you to make the company better

This very disheartening to say the least and the fact that I have recommended this company to many people and this is the thanks I get. This is the second time this inconvenience has happened hence the reason for the two stars. I actually like and enjoy the platform but this is getting ridiculous.

Don’t pay enough 20 min rides be8$ gas to high for them type of offers sorry

Better details on what is being delivered

Rates are too low and the on-time stat is irrelevant if the products get delivered and the customers are happy. You want priority but you pay like you don’t care when it arrives. Expedited service requires premium pay not $0.50 per mile. Also your algorithm is botching Walmart orders and blocking vehicles that can fit the offer from even making an offer. This is probably the 10th time I’ve informed you of that issue with product dimensions being miscalculated by the algorithm and exaggerated effectively blocking many drivers from being able to take those orders.

The app is easy to maneuver, pay is pretty fair usually. My only suggestion would be to ensure that roadie support is more accessible time wise, sometimes I reach out and don’t get a response until after I’ve already found a way to complete the gig on Sundays. Otherwise it’s a great platform.

So far it’s great, definitely had some hiccups on the accuracy of the addresses with the app side of things but other then that easy to use and work!

payment for deliveries is too low

Improve by not putting everything on the driver and realizing that the app causes issues itself at times and a better and faster way to connect to support

I've noticed when working cross docks that when you are delivering to an apartment/condo it's hard to get access to the mailroom and or the customer's door to deliver. Is there a way to be given the customer's access or delivery codes to enter these buildings without wasting valuable time to contact several different people to gain access? I appreciate the opportunities to work these jobs I'm just looking for a speedy and efficient way to deliver.

The app works most of the time. Sometimes there are lags. I would like to see more Lowes added in the Phoenix area.

Don’t understand why roadie xd started paying high wages then stop paying out.

I love driving for roadie, supplements my income and makes fair offer for your time and labor.

Why did base rates decrease it's already enough that gas prices are high and large gigs require large vehicles which spend more gas than a regular vehicle.

Wish Roadie would pay more to accept their deliveries…Other apps are paying $1 or more per mile. The offers from Roadie are only sufficient for the gas use for each delivery. I also DO NOT recommend using Tolls…still have not received my reimbursement that was previously submitted.