Roamler Reviews 1,754

TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

I am giving this Review having joined but never participated. I have received an email saying My account has been deactivated. I will reactivate and do another review once I have completed a Task and... See more

Rated 5 out of 5 stars

Roamler is an easy-to-use, fun, and quick way to earn money as a side gig. I jave been using it for a year now.The app is very responsive, and the staff are supportive whenever you need help. I especi... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Roamler for 3 years now, and it’s easily the best mystery shopping and task app out there. It’s not just about the extra income (which is consistent and reliable); it’s about the skil... See more

Company replied

Rated 5 out of 5 stars

Its a great way if getting extra cash doing tasks which you enjoy. It works around your current job and pays fairly

Company replied

Company details

Written by the company

Through its assets, technologies and resources Roamler manages crowds, who execute widespread and repeatable tasks for a payment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Completed assignments just don't check out.....

So, uh. I want to leave my review of this company. I honestly tried to solve this problem, but they ignore it.
I completed four assignments on January 19 that had been hanging unchecked for a week. I wrote to technical support and was told that "sorry, we have a lot of work to do and we are just starting to check your country". Okay, I understand.
Additionally, I wrote to the main office that I am ready to submit a resume and work on checking assignments in my country if there are so few people and a lot of work. No one replied to me. It's been two weeks. And continue to post new jobs and do not check already made..... I don't know what else to write here. The indifference of the company to its business is just amazing. I give it a one.
Two weeks later I sent another letter complaining about this attitude. If I don't get a reply, I won't be surprised. I don't want to do any more tasks with this company.

1 February 2024
Unprompted review
Roamler logo

Reply from Roamler

Good morning,

We are sorry to hear this, could you please e-mail us with your personal details so that we can look you up in the system?
support@roamlertech.nl
Thank you in advance.

Team Roamler

Rated 5 out of 5 stars

The best

The best! I am fascinated how fast Faycal was and how perfect he installed everything. I couldn’t have done it without him. I’m deeply grateful and can’t recommend enough!! 10/10

2 December 2023
Unprompted review
Rated 1 out of 5 stars

Time wasters

Getting tasks rejected despite doing exactly what is asked and receiving contradicting advice on what the “perfect” picture is- honestly don’t waste your time

17 October 2023
Unprompted review
Rated 5 out of 5 stars

ikea pax slicing door

I give them five stars because they came on time, they worked with order and efficiently in less than 2 hrs we have our new wardrobe ready to use. A very good service.

17 August 2023
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Overall good experience. They called me in much beforehand to inform their original technician was unwell and hence re-schedule appoitment. Their technician was good, but was not given advance knowledge of what he was supposed to install and where. Since he had to drill the tile in bathroom, he needed different drill. Somehow he did finish the work same day, but it took much longer.

19 August 2023
Unprompted review
Rated 5 out of 5 stars

efficient service.

Technician arrived on time, had all his tools ready, perform his job in efficiently and leaving the room clean and all the cardboard organized.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY. SCAM.

DO NOT TRUST THEM. They will leave very very unclear instructions and when you don't do something they will refuse the money. I spent 1-2 hours yesterday on a task and got rejected for something that was not clear. They owe me probably £20-30 for the time I have spent doing their tasks. The customer support are rude and unhelpful.

15 August 2023
Unprompted review
Rated 1 out of 5 stars

Good app but poor customer service

I have been using it for 2 years and happy with tasks and average pay.

However two things I would highlight.
One don’t reject a submission with 1-2 missing pictures. I know it’s not that they earn from such submissions and you work for free as some users reported. It’s a loss to both. Instead of rejecting allow to take that picture again.

Two respond to users. It seems they would only reply when they wish. No respect for users time. My account is deactivated and I provided reasons but no response from them. It takes 24-72 hours to respond. Very pathetic. And now they have not replied for more than 72 hours. If my reason was not enough at least still reply with a no so I know I should stop using this app. This single experience has made me give 1 star instead of 3-4.

29 July 2023
Unprompted review
Rated 5 out of 5 stars

Great app

Great app. Tasks straight forward and fun. Always something in my area. Pay is quick to PayPal

5 July 2023
Unprompted review

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