Well laid out shop (in Galleries shopping centre in Bristol centre), helpful staff (despite the heat!) and good sale prices on solar fairy lights and lanterns Great variety of useful items stocked
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Present on the high street since 1872, Robert Dyas is one of the oldest and most respected retailers in the UK. Offering everything from home appliances to garden furniture, DIY essentials to cleaning solutions, we pride ourselves on an innovative and diverse product range delivered with outstanding customer service.
Contact info
1 St George's Rd,, SW19 4DR, Wimbledon, United Kingdom
- www.robertdyas.co.uk
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Exactly what I was looking for!
Exactly what I was looking for, at a great price. Super quick delivery too. My first purchase from Robert Dyas - won't be my last.
Good service except very slow delivery
Everything was very good but the delivery was much longer than you are led to believe when ordering.
I love my local store all helpful and…
I love my local store all helpful and friendly staff
Cracking service & the best prices from…
Cracking service & the best prices from Robert Dyas. Bought a Brabantia Lift o Matic rotary clothes airer and it is a joy. So easy to use, no more struggling to get the airer up, it’s as easy as an umbrella !!
Well done for a great product at the best price 👍
Easy ordering process and efficient…
Easy ordering process and efficient store collection. Very pleased with our new solar garden lights.
Plants marked urgent took a week to arrive so dried out and dead
poor plants arrived dead parcel marked urgent. took over a week hardly urgent is it! Morgan Thompson blamed Robert Dyas. they blamed MT. I got a full refund but only because I won't give up.How many customers do give up? My advice. if you know you are in the right NEVER give up!!
And to the two companies involved shame on you!!

Reply from Robert Dyas
Absolutely love shopping in store and…
Absolutely love shopping in store and online such great prices for such good quality and such a varied variety of different items too
Easy to order and collect
Quick and easy to order some storage boxes, at a good price. Shop staff were attentive and polite when collecting. An overall great experience
Swift click & collect
I was able to order for click and collect. My order was available extremely quickly.
Fantastic 5 star experience!!
Everything in stock, staff were busy but very customer focused, great overall experience!! 😃
Everything was fine.
The staff at the Redhill branch
The staff at the Redhill branch, were very friendly, helpful and very importantly knew their stock and were able to help me very quickly and professionally.
Sun Lounger
The item arrived early than expected😃
The sun lounger is very stiff to make up but I'm hoping with use the hinges will loosen.
The box it arrived in had several large holes in it but thankfully no damage was done to the lounger - I am mentioning this as you might want to contact the courier who delivered my package.
Quick, efficient and friendly Click & Collect
I knew exactly what kettle I wanted, as I was replacing a lesser variant of my choice. I lloked it up on your website, found it and bought it by Click & Collect. I collected it the same day from my local store in Dorchester. The shop staff were very quick and helpful in getting me my purchase. What's not to love?!
Ice tray not fit for purpose
The ice tray I bought snapped on first use. I took the tray out of the freezer and when I pressed the sections to release the ice the tray shattered in a couple of places. Useless. Will be returning.

Reply from Robert Dyas
Always have what I need
Perfect for those things you need and don’t want to wait for or travel long distance.
Great personal service
Great personal service, help offered to locate required item among the shelves packed with all those useful things that make our lives easier.
Defective Online order
Online order. Hopeless courier service. Call Centre just not up to sorting out issue quickly and effectively.
Ordered a garden water feature. It was defective in manufacture. A courier was sent by RD to collect the package. I had no confirming email or text from the courier company as to date or time slot of collection, which I was told I would get. A man in an unmarked white van arrived. I was told that he would supply the returns label, as none had been sent to myself. When I asked him if that was what he was going to do he looked confused, but took the parcel anyway. No receipt given to myself for collection. The next morning the package was delivered back to me….
It is ongoing. Emails from the Call Centre contain errors. The last one said I wanted a Repair… I want a Refund.
My advice to anyone ordering on-line. Just don’t.

Reply from Robert Dyas
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