Robert Dyas Reviews 

Brilliant product. Very well packed.

The parasol base was heavy as wanted but the “black” version was light granite sprayed over with a paint, not black granite as expected. Secondly, it required assembly which was not mentioned in the advertisement and no tool was provided. Fortunately I had a socket spanner set that made assembly easy but without that it would have been very difficult to get it right.

The lady knew where everything was in a packed shop

Lovely little shop in bognor regis helpful staff and don't have to wait around at the till

Friendly helpful staff. Easy to obtain what I wanted.

Happy with the hose. Not happy we paid additional delivery to have the item delivered on a set day Tuesday as we were away until that day.
Came home to find the item sitting on our doorstep on Monday late at night.
Please can you refund our additional delivery costs.
Regards Mr G Monson

I think the staff make our local , Horsham branch, a pleasure to visit. They are so helpful. Go the extra mile to advice and help.

Bought a set of water filters and electric scrubbing brush. Water filter price was very competitive with 40% discount. Robert Dyas is one of the few shops which recycles the old water filters and one of the main reasons I shop there.

Easy to order and delivery was good

Easy ordering and fast delivery. Great product too!

Not all of the item has turned up yet and I am still waiting for a resolution

Delighted with the products supplied.
Good quality and speedy delivery.
We are looking to purchase more !

CLOSE FARM COTTAGES

I want to rate a minus. I’ve been informed by evri, my items has been damaged beyond repair. When queried i have been informed simply contact Robert Dyas. Shocking process in 2026! A seamless process would prevent poor reviews!

Straight forward ordering with on time delivery. All stages of order and delivery process were provided to keep buyer fully informed.

Excellent an easy website to use.

Put an order in for a vidaXL Parasol Sand White on the 15th July, received order confirmation the same day. On the 16th July 2026 received another email form Robert dyer’s saying it was dispatched and another from Evri saying they are waiting for the parcel. Been checking Evri throughout the week only for it to say “we’re awaiting the parcel”, it states online the order shall be with me within 2-4 days and will be with me by the 22st July. On the 21st July I phoned to see where it was to be told they would speak to the supplier and ring me back or email me, nothing! Then on the 22nd rang again only to be told it’s been dispatched and they will send me a email ( the email was the same email that was sent on the 16th, confirming it was dispatched on the 16th July ). Phoned back up straight after only for them to say they would speak to the supplier and will ring me back at 17.00pm ( and I what a surprise nothing! ). The tracking on the 22nd from EVRI still states it’s waiting for the order.

Took my money but no delivery, told me you’ll get back to me and nothing…. angry 😡

Item was ready to be collect next day as advertised.

Received my order a few days earlier than expected which was great.
Very pleased with what I ordered.
I have had other items from Robert Dyas and I’ve always been happy with there deliveries.
And with the items Ive ordered.