Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
Company replied
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Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
Company replied
I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.
Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more
Company replied
We did plan to look around before making a decision to purchase our new sofa. It was our first time walking in Roche Bobois showroom in Basel. Orlinda warmly welcomed us and let us get comfortable... See more
Company replied
Written by the company
French Art de Vivre
Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.
Nos valeurs
Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.
Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.
Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.
16A rue de Lyon, 75012, PARIS, France
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Reply from Roche Bobois
The staff were very helpful and patient with our needs. Delivery times were explained as we have an urgent need for the goods. The manager also assisted me in signing up for the Harrods black card so we earned some valuable credit which was a bonus!

Reply from Roche Bobois
The wonderful Amsterdam team have been so helpful and gone above and beyond. They are a credit to Roche Bobois!

Reply from Roche Bobois
Great shop, knowledgeable and flexible people who are engaged and want to help you find the right solution for your home.

Reply from Roche Bobois
Excellent experience with a sales lady who listen to our needs patiently, followed-up, and guided us through the decision process
We appreciated highly her willingness to solve a minor problem with our current RB product. Therefore, we will buy RB furniture for End2End customer experience again
Pia was very competent and friendly. Excellent service and help with choosing the right furniture. Well done!!!!

Reply from Roche Bobois
The sellers off Roche-bobois antwerp are not kind. There was an issue about a vase of 650€. I contacted them in Brussels and we mailed.They give me a good solution.But suddenly they did not answer anymore. Sad and bad. If you want to buy something for the interieur. Think it over because it is all about money.

Reply from Roche Bobois
The staff were very helpful, especially given how busy the showroom was!

Reply from Roche Bobois
The level of customer service from Dimitris was impeccable and very rare in this day and age , very happy with our purchases.
La Roche Bobois is such a good brand and can’t wait for our new furniture

Reply from Roche Bobois
The service was professional and most helpful. The sofas and armchairs are not only aesthetically pleasing but also ergonomically minded. This is the third time I am getting the Edito armchairs because of its lovely shape and comfortable seat. Many pieces are modern and elegant. It is pricy but they have several sales a year. They also stand by their products which is so welcome.

Reply from Roche Bobois
I placed order on furniture and was delivered than I came back to showroom and ordered pair of sofas a coffee table and a dinning table sales lady told me by tomorrow will send you invoice and will set delivery and export prices I said should I pay they said no will send you invoice tomorrow next day did not receive email or call so I can following day and to my shocking that they sold the furniture I booked even store had a credit note from my side … very disappointing in store handling
Aref Alzarooni

Reply from Roche Bobois
very efficient and helpful team in store - very good follow up service and lovely sofas !!!

Reply from Roche Bobois
Really helpful staff and having been a customer for some 23 years the furniture is long lasting and excellent quality

Reply from Roche Bobois
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