Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
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I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.
Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more
Company replied
What was meant to be a trip to the tip to get rid of old furniture turned into visiting the showroom and purchasing two of the most amazing arm chairs…. Laid looked after us amazingly ensuring we got... See more
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Company details
- Home Furniture Shop
- Bedroom furniture shop
- Furniture Manufacturer
- Homewares Shop
- Living room shop
- Outdoor furniture shop
About Roche Bobois
Written by the company
French Art de Vivre
Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.
Nos valeurs
Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.
Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.
Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.
Contact info
16A rue de Lyon, 75012, PARIS, France
- serviceclients@roche-bobois.com
- www.roche-bobois.com
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The ladies were lovely to deal with-…
The ladies were lovely to deal with- not overbearing and allowed plenty of time to browse but great help when requested

Reply from Roche Bobois
The team were very helpful
The team were very helpful. Good product knowledge and friendly guidance.
Always a pleasure to discuss design and…
Always a pleasure to discuss design and options with the team at Roche Bobois Basel. On this occasion with Luc, who was super helpful and efficient.

Reply from Roche Bobois
Excellent customer service
Excellent customer service, innovative design approach, friendliness. I would go again.

Reply from Roche Bobois
A very positive experience … We were very fortunate in meeting with…
We were very fortunate in meeting with Alara Buyuran who has a great passion for the brand and its offering. She has a great customer service approach we quickly grasped what we were trying to achieve and added a great deal of value with her advice and support. She is a real asset to your business being both intelligent and thoughtful in meeting customer needs.

Reply from Roche Bobois
It is a dream come true 🙏!! Sooo excited
I have been watching this shop for YEARS!! and always said that 1 day I will have my sofas from that place!!
And here came the day 😁!!
Arrived... after booking the wrong day.. sorry And was welcomed anyway.
So the furniture in this place... is AMAZING!!!!!
And just for bonus...
The Staff... they are all amazing in this place!!! So welcoming and helpful.
Finally I have my dream sofas in the making...
Photos to follow once they arrive 😉

Reply from Roche Bobois
Very helpful and friendly staff
Very helpful and friendly staff. Nothing was too much trouble and they have great judgement.

Reply from Roche Bobois
The finest and most beautiful furniture…
The finest and most beautiful furniture ever. Revisited several times, and it is nice that the staff remember me (and my name).
The customer service was excellent
The customer service was excellent, very helpful and knowledgeable

Reply from Roche Bobois
Parts for a table
We didn't visit the showroom in Manchester but were in contact via phone and email. Gino and Linda were extremley helpful in sourcing the items we needed to repair the Ricochet table that hd been damaged in an accident.

Reply from Roche Bobois
Wonderful experience
Wonderful experience. Both Diana and Sonya handled the purchase with high professionalism and personal touch. Thank you!!!!

Reply from Roche Bobois
Watch out with such a great show room. You will be spending your money.
The show room is styled really well showing all the items in a stylish home setting.
We were helped by the knowledgable staff Gino & Linda to make our choices on colour . They were very attentive knowledgable and just really really nice.

Reply from Roche Bobois
The team were great
The team were great - we made an appointment ahead of our visit and someone was available to help us on arrival. We ended up leaving with an offer for a sofa, and on sharing our room details overnight the next day they sent us a visualization. This sealed the deal!
Professional service, quality products
A fabulous showroom that's airy and welcoming and very well laid out, together with a wide selection of product designs, fabrics, and colours. makes the whole experience more like visiting friends.
Extremely knowledgeable staff; Dana and Maxine could not have been more helpful and afforded us as much time as we wanted to discuss and review options.

Reply from Roche Bobois
Beautiful furniture, Excellent customer care
I had seen the Bubble sofa on a general internet search for sofas in Geneva so I had a fair idea of what I wanted when I visited the shop. Tiffen was warm and welcoming on the phone and in person, and showed excellent customer care and product knowledge. He explained the products and we spent a lot of time discussing fabric and colour options, product options and timing of delivery. The shop itself has a superb selection of beautiful furniture. I am absolutely thrilled with my final choices. I highly recommend Tiffen and Roche Bobois Rue du Rhône.

Reply from Roche Bobois
The sale team is extremely…
The sale team is extremely professional, responsive and patient. Excellent furniture quality.

Reply from Roche Bobois
Fabulous furniture and workmanship
Fabulous furniture and workmanship. Very polite and helpful store personnel in Zurich. The only one detail to improve: the felt tips on the chair kegs were not to our satisfaction: they fell off and while the maintenance personnel put new tips on they still leave marks on our wood flooring. We had to find felt ones but not an ideal solution as they tend to fall off with use.

Reply from Roche Bobois
Amazing experience
Amazing experience, Patrice was knowledgeable and helped us select with confidence.

Reply from Roche Bobois
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