Great service, good range of products. Great communication on order. 4 star as item shown as available online wasn’t available, however if ordering any rugby kit would visit Rugby Heaven again.
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Company details
- #11 of 13 best companies in Rugby Shop
- #85 of 120 best companies in Activewear shop
- #61 of 80 best companies in Children's clothes shop
- #170 of 232 best companies in Men's clothes shop
- #106 of 129 best companies in Sporting Goods Shop
- #152 of 248 best companies in Ladies' clothes shop
Written by the company
Rugby Heaven is your ultimate destination for all things rugby. From top-quality shirts and boots to gear from international teams and beyond, we cater to players, fans, and enthusiasts alike. With a passion for the game and a commitment to excellence, we bring you the best brands and unbeatable deals, including our popular clearance offers with extra discounts. Whether you're on the field or cheering from the sidelines, Rugby Heaven ensures you have the gear you need to play hard and support your team in style. Shop with confidence and experience why rugby fans trust us for all their needs. Play harder. Support stronger. Shop Rugby Heaven.
Contact info
Unit 12, Court Road Ind. Estate, NP44 1BZ, Cwmbran, United Kingdom
- 01633864054
- sales@rugby-heaven.co.uk
- www.rugby-heaven.co.uk
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Rude!
Went in to get my son body armour he was about to try it on and my daughter was holding a rugby boot for her dad and the man ripped them out of her hand and said they don’t fit you made her feel very uncomfortable I will never use this shop again
Also if you just want a look around you can’t with out that man walking up to you asking can I help every 5 minutes
Not coming back here again
Not coming back here again. Very Very stingy with the return policy!!!
Bought some boots and sportswear from…
Bought some boots and sportswear from the Cwmbran branch in south Wales with my son. Can’t remember the guys name but he was from Abertillery, he was outstandingly helpful and friendly through out our shopping. A credit to the company
Avoid. Buy from Adidas direct or other websites
I bought an expensive but poor quality pair of Adidas rugby boots from Rugby Heaven. Boots were poor quality but the customer service was a bigger let down. Issues purchasing and then little support when the boots fell apart. I was able to sort it out directly with Adidas in the end but would have been much easier if I’d bought direct from Adidas. I’d never buy again from here.
A joke
A joke. These people sent me a £35 shirt with a yellow stain on. Then offered me 10% discount when they accepted the stain as real. I’d rather eat the shirt than give them the pleasure of allowing me a whole £3.50:off a piece of tat. It went in the bin and they can stick their £3.50. I guess it’s fine when the goods are ok but if you have a problem forget these guys.
They helped me get it right!!
Went to the Queens branch before Christmas to update my running shoes. John was amazingly helpful attentive and knowledgeable and I walked away with a new pair of Hoka's. But following advice I wore them round the house and knew they just weren't for me. So they sourced the pair I have already, transferred them in and kept them until I could next get to store to exchange. Super helpful. I have my fave new runners and I will def be back next time I need to update!
Poor treatment on a Xmas return due to postal strike
I ordered an item for a Xmas gift. The item did not fit so I had to return them. Due to postal strikes my item never got back to the company in time (only 10 days after Xmas day!!!!) . The only offer was credit note or purchase something else. I wanted my money back!!
Shameful since everyone was suffering due to postal strike and it was out of our hands!??
Placed order for 48hr delivery
Placed order for 48hr delivery. Missed del, but customer service efficient when contacted and tracking of my package sorted out + re delivered.
Outstanding service
Outstanding service. Rugby Heaven went above and beyond to dispatch an order at short notice, which I didn't think would get out that day. Order arrived in good time. Several shirts ordered for my daughter to try, kept one, and again, a first class service for the refund on the returned items. I have ordered on numerous occasions and every time, I cannot fault this company.
Fantastic customer service and very…
Fantastic customer service and very helpful staff plus great product range.
Awesome service all round !
It never arrived.
Once again outstanding service!!
Once again outstanding service. Choice of stock is incredible! I was looking for an older top and Rugby Heaven had them in stock. Fantastic. Fast delivery as well.
Fast hands!
Ordered late Friday night and royal mail delivered first thing Monday morning... Can't go wrong!
Ordered a sale item which was a high…
Ordered a sale item which was a high end rugby shirt. Fantastic value and super quality. It arrived on time and the whole process was easy and efficient. Well done!
The shirts arrived promptly
The shirts arrived promptly. The size I ordered wasn't in stock so they got in touch to offer another size. Brilliant. Thank you so much. Will definitely order from you again.
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