Safeguard UK Reviews 

6,643
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the entire phone process is remarkably smooth, well-organized, and very easy to understand. Consumers also appreciate the user-friendly website and consistently find that the insurance quotes offer reliable coverage at very competitive and affordable prices. However, some people mentioned that renewal quotes could be significantly higher compared to previous years and sometimes include unexpected additional service charges. A few reviewers also noted difficulties interacting with automated online systems or experienced technical website issues when trying to successfully complete their insurance transactions.

What people talk about most

Price

Clients share positive opinions on price, noting that policies offer great value and competitive quotes for... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the online process is smooth, well... See more

Service

People report positive experiences with service, highlighting great prices, straightforward policies, and... See more

Website

Customers consistently note positive experiences with website, describing the online process as smooth, well... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Good value compared to other companies. Also recommended by consort motor homes, said they are really good if you need to make a claim. Very easy to understand when arranging over the... See more

Company replied

Rated 5 out of 5 stars

Before I purchased this I tried another company and found it to complicated to complete I abandoned this and went to this firm and it was easy so the other firm lost a sale . Although I am a pensione... See more

Company replied

Rated 5 out of 5 stars

The lady that I spoke to was so pleasant, friendly and helpful. She ensured all details were taken and sorted whilst applying for the quote, and helped to answer every question I had throughout the pr... See more

Company replied

Rated 5 out of 5 stars

Very helpful and very easy. In times where you just want something done, to speak to a real person and get things sorted was very so refreshing. Not experienced thankfully how a claim is handled but i... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.

Safeguard UK

Written by the company

We understand caravan, motorhome & home insurance

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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Asks customers to review

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4.6

All reviews

(6,643)

2,191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and professional advisors

Helpful and professional advisors, the cheapest and most comprehensive quote including breakdown/recovery

8 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you so much for leaving us a review.

It is fantastic to know our advisors were so supportive and that we managed to provide our best price alongside complete cover, including roadside assistance.

Should you require any additional support, please feel free to reach out to our team.

Kind regards,
Vicky @ Safeguard

Rated 5 out of 5 stars

It was very simple to set up insurance…

It was very simple to set up insurance policy.

8 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review.

It is brilliant to hear how straightforward you found getting your cover sorted.

If you ever need any further support, we are always here to help.

Kind regards,
Vicky @ Safeguard.

Rated 5 out of 5 stars

Very polite ,very knowledgeable helped…

Very polite ,very knowledgeable helped us all the way through was a great experience

9 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review about your experience.

It is brilliant to hear that our adviser took such good care of you and guided you through every step with such skill and courtesy.

If you require any further assistance, please feel free to contact us.

Kind regards,
Vicky @ Safeguard

Rated 4 out of 5 stars

The cost was competitive and has…

The cost was competitive and has covered everything that I required.

9 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

It is wonderful to hear that you found the pricing reasonable and that the protection put in place satisfies all your needs.

If there is anything else we can assist with, please reach out to us at your convenience.

Kind regards, Leanne @ Safeguard

Rated 4 out of 5 stars

Worth a Try

Your company was passed on to me at the site where we have our static.
They’are very happy with your company so I thought I would give you a try,certainly good prices I hope everything works out ok thanks

8 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for getting in touch to leave a review.

We are delighted to hear you decided to give us a try following a personal recommendation at your caravan site, and it is great that you found our pricing so competitive.

Our team remains available whenever you require any additional help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Thanks for your service

Thanks for your service

9 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving a review about your experience with us.

It is lovely to hear that you found the website straightforward to use and that you managed to secure a suitable policy for a budget-friendly amount.

Please do let us know if you need any assistance from us in the future.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Good service

Easy on line service very clear and simple to use

8 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us your feedback.

It is fantastic to know that finding cover on our website was direct, transparent, and hassle-free for you.

If you ever need any further support from us, please feel free to get in touch.

Kind regards,
Vicky @ Safeguard.

Rated 5 out of 5 stars

A first class service.

8 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review about your experience.

It is wonderful to know that you received top-tier care and were so happy with the support provided.

Please feel free to reach out if you ever require any extra assistance from us.

Kind regards,
Vicky @ Safeguard.

Rated 5 out of 5 stars

Good insurers for motorhomes.

Really good correspondence from the team when answering my questions on the phone.

7 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us your feedback.

It is brilliant to hear that our team provided such helpful and clear answers during your call.

Please reach out to us if you ever require any additional support.

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Nice and easy

Nice and easy. Thank you.

1 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that you had such a smooth experience and managed to secure a deal that suited your budget.

If there is anything else we can do to support you, please reach out to our team.

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Good service, good price

I received a good price and it was easy to switch, thank you

1 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

It is fantastic to know that you secured a great value deal and found changing your provider to be a seamless process.

If you ever need any further help, please head over to our online contact page where our advisors will be delighted to assist you.

Kind regards,
Rachael @ Safeguard

Rated 5 out of 5 stars

Affordable

Affordable, simple, pricing with additional insurance features

2 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving us a review.

It is brilliant to hear that you found the costs so manageable, the process straightforward, and that you were able to include extra options to customize your cover.

If you ever need a hand with anything else, our team is always ready to assist.

Kind regards,
Rachael @ Safeguard

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving us a review.

It is great to hear that you found our team top-rated and felt you received great value for money.

If you ever need anything else, please feel free to contact us.

Kind regards,
Rachael @ Safeguard

Rated 5 out of 5 stars

Very competitive price explained…

Very competitive price explained everything Very well

8 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you were pleased with our affordable policy rates and found our explanations clear and straightforward.

If there is anything else we can do for you moving forward, please feel free to reach out to our team.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Easy to use to have right insurance for…

Easy to use to have right insurance for us

7 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review.

It is brilliant to hear that navigating our setup was so straightforward and that you secured the right motor policy for your needs.

If there is anything else we can do to assist you, please reach out to our team at any time.

Kind regards, Tahara @ Safeguard

Rated 4 out of 5 stars

Very easy easier than other sites

Very easy easier than other sites

28 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving a review about your experience.

We are delighted that you found our site so straightforward to navigate compared to other options.

Please get in touch if our team can be of help with anything else.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Very good service

4 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is lovely to read that you had such a smooth experience with our team.

If you ever need a hand with anything else, please don't hesitate to reach out.

Kind regards,
Rachel @ Safeguard

Rated 1 out of 5 stars

**PLEASE READ** Don’t buy!!

**YOU MUST READ** They’ve started a new review site because of their reviews on their original one!! PLEASE PLEASE Read their reviews on Safeguard UK insurance. They’ve merely taken ‘insurance’ off to start again and be rid of their reviews!! Shocking!

12 August 2026
Unprompted review
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review. We're sorry to hear that you've been left feeling disappointed.

We understand the importance of trust when choosing an insurance provider, and we value all customer feedback. Our aim is always to provide a positive experience for our customers, and we're sorry that we've not met your expectations on this occasion.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.safeguarduk.co.uk/contact-us

Thank you again for sharing your thoughts.

Kind regards,

Chelsea @ Safeguard

Rated 1 out of 5 stars

Renewal Rip Off

Hi,
I have turned off automatic renewal with this company as, your renewal quote was astronomical compared to last year’s price. Talk about taking the elderly for a ride, no claims made and yet an increase of nearly £700 !!!!!
Take care people, check your renewal is turned off and check out Compare the Market, by doing this it has saved me a hefty sum.
I have now insured my home elsewhere for a sum of £138.41 instead of your quote of over £700 for exactly the same cover.

Regards

Mary Griffiths

4 September 2026
Unprompted review
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

We're sorry to hear of your disappointment regarding your renewal premium and appreciate how concerning a significant price increase can be, especially when you haven't needed to make a claim.

Renewal prices are calculated using a range of factors and can change from year to year due to market conditions, claims trends, and individual policy circumstances. We understand that this can sometimes result in premiums that are higher than expected.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.safeguarduk.co.uk/contact-us

Thank you for considering us, and we're sorry we weren't able to offer a more competitive renewal quote on this occasion.

Kind regards

Chelsea @ Safeguard

Rated 5 out of 5 stars

A new customer

It was easy to navigate through the questions, I had to edit some answers, and found it easy to do. Very pleased with the process.

6 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is brilliant to hear that you found going through the setup so simple and that modifying your details along the way was completely straightforward.

If you ever require further support from us in the future, please feel free to reach out.

Kind regards,
Rachel @ Safeguard

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