This is the style of nightdress I have been looking for my 92 year old mother. The quality of the nightdress is good and feels lovely and soft. Mum hasn't received this yet so I can't comment any fu... See more
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Review summary
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Ordered two items the same size but received two items different sizes when informed seller of problem replacement and return package with pre-paid delivery on it sent out almost immediately. Great cu... See more
Bought the knit pyjamas, I already have three nightdresses, they are fab, the best ever, so warm and comfortable can’t do without them
What a stunning housecoat and nightie! The colour-gorgeous. The material -so soft and the addition of lace make the items look so pretty. I'm delighted with the items.
Company details
- #11 of 35 best companies in Lingerie shop
Information provided by various external sources
Specialist in underwear, nightwear, lingerie and hosiery in the UK Low prices and Great customer service
Contact info
United Kingdom
- help@sandras-online.co.uk
- www.sandras-online.co.uk
4.6
Excellent
952 reviews
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Amazing quality, beautiful dressing gown
I bought my mum a Slenderella dressing gown with buttons for Christmas and shortly after I realised she prefers her dressing gown to have a zip so I gave the button down to my sister and ordered my mum the Slenderella dressing gown with a zip.
They both unwrapped them for Christmas and were over the moon. The quality is exceptional. My mum wears her in the evenings when it gets cold and even said she hasn’t needed a hot water bottle where she has always used one before. My sister has to fight my niece for the dressing gown as they both want to wear it. Would definitely buy again and would definitely recommend.
25 December 2024
Perfect for my mother
The garments are well made and as my mother does not like clothing over her head, the button front nightdresses are perfect
25 November 2024
Fulfilling the order was prompt
Fulfilling the order was prompt.
The items were well packed..
25 November 2024
Very Dissapointed!
I STILL HAVE NOT RECEIVED MY ORDER??????
YOUR LAST COMMUNICATION SAID IT WAS LOST IN THE POST! I THINK I WOULD LIKE A REFUND!
MR BRAIN!
2 December 2024
Quality item, fast delivery
Easy website to navigate, colours true to pictures and great quality item. Would definitely recommend.
24 November 2024
Reply from Sandras Online
Thank you for taking the time to leave a review. Have a wonderful Christmas.
The company refunded the item returned…
The company refunded the item returned because of
dislike of design,promptly
28 October 2024
Reply from Sandras Online
Sorry you didn't like the item, but glad you're happy with the service. Hopefully the next one suits you better :)
Speedy service
Speedy service. Items purchased exactly as advertised. kept informed about delivery. Very efficient and easy website to use.
29 October 2024
Reply from Sandras Online
Thank you for taking the time to leave a review. Have a wonderful Christmas.
sadly surprised by customer services- I…
sadly surprised by customer services- I ordered to allow for upcoming surgery and omitted to send all of the orginal packing- cost me 25% which seems very steep given the minor error
28 October 2024
Reply from Sandras Online
I'm sorry that you feel that way. As I'm sure you can imagine as a buyer you might not feel happy receiving an item that is not packaged, this is why we require returns to include all of the original packaging. If this is not present we need to repackage it. There are costs associated with that including the packaging and the time required to repackage. We do make this clear in our returns policy.
I wish you the best for your upcoming surgery.
Great quality nighties for my mum
Great quality nighties for my mum, always reliable and good value for money
28 October 2024
Reply from Sandras Online
Thank you for your kind remarks. Hope your mum likes them!
Disappointed for the first time with…
Disappointed for the first time with your products. Usually great. Sizing is HUGE. 18/20 classed as large by you. I am 16 and ordered large which is large elsewhere. It is lovely but massive and hangs off me. Can’t return it as I have worn it. Please advise as I have wasted a lot of money. Thank you.
26 October 2024
Reply from Sandras Online
If you have tried it on, you are very welcome to return it. It cannot be returned if it is washed, soiled or worn (for more than a few minutes).
Please be sure to include labels and packaging with any return.
We do include a guide to our sizes where they are not explicit on each product page.
https://www.sandras-online.co.uk/products/long-thin-strap-satin-chemise-with-lace-trim
Straightforward
Ordered for the 2nd time from Sandra's Online. Again an easy straightforward experience. It all works smoothly and delivery arrives on time.
25 October 2024
Reply from Sandras Online
Thank you for your review.
Very efficient order line & speedy…
Very efficient order line & speedy delivery. Product exactly as seen & described.
25 October 2024
Good quality material
Good quality material. Thick soft and fluffy. All you want in a dressing gown.
25 October 2024
Reply from Sandras Online
Sorry we couldn't quite make it to that fifth star! Hope you enjoy your items.
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