Went into the process completely unaware of what to expect. Was guided through and received explanations of what was to come I am grateful for the outcome of the process. Everyone treated me with res... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more
Company replied
From the first telephone conversation to the final video call, Michelle Santos was not only professional but incredibly kind and patient with me. I was having technical issues and was feeling very str... See more
Company replied
If you're looking for expert financial restructuring, this is the firm to go to. They are organized, transparent, and take the stress out of the paperwork. Grateful for their help and highly recommend... See more
Company replied
Company details
Written by the company
Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.
Contact info
Local offices throughout BC, Canada
- 1-800-661-3030
- info@sands-trustee.com
- www.sands-trustee.com
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The kindest and most helpful people
The kindest and most helpful people, they truly take the time to listen and help, going above and beyond, I could t recommend them more! So thankful I got in contact with them :)
6 May 2026
Unprompted review
Reply from Sands & Associates
We are pleased to hear you found our staff compassionate and supportive. Thank you for your recommendation.
They’re the best!!
From the very beginning their patience, kindness and understanding made the whole consolidation process painless and easy. I would recommend them to anyone in a heartbeat.
6 May 2026
Reply from Sands & Associates
We understand that reaching out for assistance with outstanding debt can be distressing. We strive to provide assistance in a clear and manageable way to ensure clients are able to successfully resolve their debt.
Distressed senior
I am a senior and became in terrible debt due to family circumstances. I saw an ad on TV for Sands and Associates and decided to call. Cindy was so helpful and supportive and it was a much easier process than I thought. I am very happy with the service I received and would recommend Sands and Assosiates to anyone.
22 April 2026
Reply from Sands & Associates
Life circumstances can change at anytime. We are pleased to be able to provide assistance to our clients when financial debt becomes overwhelming. Thank you for choosing Sands & Associates.
Reply from Sands & Associates
We are glad you found the insolvency process straightforward.
Experience
Omer was so helpful with helping me make the right choice with me for my debt. He answered all my questions with great detail via phone, text and email. I am so happy I was able to connect with him and can finally put my debt issues in the past. Thank you!
29 April 2026
Reply from Sands & Associates
We are happy to hear our team answered all of your questions and assisted you with making the best choice for you to resolve your debt.
Stephanie Munsie is wonderful!
Did my consumer proposal through Sands. I needed some follow up help and met with Stephanie Munsie. She was wonderful. Helpful and pleasant. I would recommend her all day long, two big thumbs up to her and Sands.
6 May 2026
Unprompted review
Reply from Sands & Associates
Thank you for your kind review. Our team members are available to assist our clients with any questions that may arise throughout the insolvency process and after.
Reply from Sands & Associates
Our team guides our clients through each step of the insolvency process to ensure it is completed successfully.
Reply from Sands & Associates
We are glad you found our team to be respectful and proficient.
They were great from start to finish
They were great from start to finish! Helpful professional and seriously a life saver ! Huge weight lifted off our shoulders thanks so much !!
4 May 2026
Reply from Sands & Associates
We are happy to hear our team assisted you with professionalism and that you are feeling some relief from having outstanding debt.
Reply from Sands & Associates
We are glad you feel relieved.
The team was understanding with my…
The team was understanding with my needs and finainical struggle.
5 May 2026
Reply from Sands & Associates
We are glad to hear you felt understood and supported.
I had a very positive experience with…
I had a very positive experience with Sands & Associates, especially with my Licensed Insolvency Trustee, Joanne Fong. From the first meeting, Joanne made me feel comfortable and never judged my situation. She explained the proposal process clearly, answered all my questions, and kept me updated throughout. Thanks to her guidance, my proposal was accepted and I finally feel financially stable again.
28 April 2026
Reply from Sands & Associates
Thank you for sharing your experience with us. We are pleased to hear you felt comfortable and supported throughout the consumer proposal process.
Everything was handled well with…
Everything was handled well with patience kindness understanding and no judgment they were helpful; easy to understand and talk to offered me options and had me hope. Wish I did this 10 years ago cause if I did; I’d be ahead of the game but live and learn.
5 January 2026
Reply from Sands & Associates
We are so happy to hear your experience with us was so positive.
Jag at Sand's and Associates assisted…
Jag at Sand's and Associates assisted me in preparing my proposal. He was very, patient, caring, understanding, non judgemental, sympathetic to our needs and kept us informed along the process.
30 April 2026
Reply from Sands & Associates
We are pleased we were able to assist you with the consumer proposal process and happy to hear that your experience with our team was stress-free and informative.
Thanks Michelle
Michelle was very accommodating and she guided me all through out the process. Which I really admired.
Thank you so much.
24 April 2026
Reply from Sands & Associates
We are happy our team was able to guide you through the insolvency process step by step towards being debt free.
We just wanted to sincerely thank you…
We just wanted to sincerely thank you Mr Pouyan for his help and to his team with preparing our proposal application. We truly appreciate the time, effort, and support you gave us throughout the process, and we’re very grateful for your help. We highly recommend Sand and Associates
30 April 2026
Reply from Sands & Associates
Thank you for your kind recommendation and sharing your experience with us. We are pleased you felt supported throughout the consumer proposal process.
Reply from Sands & Associates
We are pleased you felt supported by our staff.
Reply from Sands & Associates
Thank you for your kind words. We are happy you found our staff pleasant to work with.
Reply from Sands & Associates
We are glad we were able to assist you with your situation.
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