SANZA.co.uk Reviews 

Found this website as I wanted to see if I could purchase Aussie goods in the UK. Absolutely delighted with the promptness of service & delivery & they even offer reward vouchers every time you order something - bonus!! I have loved receiving food that I used to eat all the time in Aus. Well worth a visit.

Absolute rubbish. Paid for next day delivery its a week later and no parcel. Keep getting texts to say it will be delivered today. Must be bloody Stevie Wonder sending the parcels out. No help from Sanza customer service either. Don't order from them Hollywood Candy in London has the same products half the price.

Sanza are brilliant. If you love Cadburys they sell the chocolate bars that are not on sale mainstream in the UK.

There's some gorgeous flavours to pick from. They may be a bit more expensive than what you get here, but they are worth it in my opinion.

so a week ago i placed my order. i was made aware that because of covid my package wouldn’t be made up until thursday then i payed for the suggested overnight delivery to arrive friday. i spent half of friday tracking my parcel to be told by the depot it hadn’t arrived. i had to call sanza. i did so and was told they’d need to email the company. this was all resolved i thought when they located to parcel. i explained it was a gift for someone and i wasn’t prepared to wait until monday. they said they would do what they could to upgrade it. i heard NOTHINGback so rang the depot this morning to hear no effort had been made and i’d have to wait until monday. crap customer care. courier costs at least should be refunded!!

I love ordering from Sanza, and during Lockdown they have maintained a great service despite everything, so would not hesitate in recommending to anyone considering an order, either now or in the future. Is always such a treat receiving my favourite SA snacks whilst in the UK!! Thank you Sanza team :)

FirstOnline order for “life saving” Vegemite and TimTams from Sanza and 5* service all around
The communication from Sanza was fantastic and the delivery company they used were excellent. The items were double bubble wrapped and boxed.
Will use them as default company for all our overseas needs.Thanks 👍

Thank you SANZA Milo as God intended crunchy not the smooth stuff we have been forced to buy for a while.
First order efficient and prompt delivery as well will definitely be buying again in fact heading over to the site now

Never thought i could get all my childhood memories delevered to my house in the UK. Bought some aussie food and drinks. All arrived well packed and beer bottles seperatly in another box written fragile on the side.

Just perfect service and will be using them again very soon.

cracking service.

Delivered one day after dispatch. Delighted to get my hands on some VB for the weekend. Great for some nostalgic aussie treats

Amazing service. Ordered my Australian goodies on Saturday and they came the Tuesday after. Will definitely be ordering again - thank you!!

Happened on this website by chance when I was looking at a new chocolate bar on Ebay. This site sells at a competitive price. Quick delivery and product in perfect condition, well packaged and good communications from order to delivery. Highly recommend.

Great experience from Sanza
Everything turned up when they said it would

Exceptional customer service. Next day delivery with excellent communciation from the courier company. When one item was not included, it was delivered the next day. Products very carefully packed. Could not ask for better service, definitely my company of choice for all my SA food needs!

I bought two Cadbury’s roasted almond block when it arrived it was Cadbury old gold roasted almond I rang them up and asked Anna who always on the phone who’s always polite and helpful she said she will send me the right one out thank you
Anna and sanza top marks again

Wish all shops /on line are like sanza so polite it’s like being back at home

“come on Aussie

Darren

Great company, great communications, dealt with my multiple queries quickly and efficiently. Told me when the next lot of beer would be coming and they had it in the very next day. All this will make for a very happy brother-in-law, hoping he shares out his Tooheys! Keep up the good work !

Babbage.

Lived on the Gold Coast about 10 years ago and Pure Blonde low carb larger was my go to beer even though I wasn't on a low carb diet. 10 years later I'm firmly back living in the UK and I've been on a low carb diet for a year and Pure Blonde is still the daddy "far better than michelob ultra available in UK". It's expensive but cannot get anything close to it on these shores! I've had two orders. first arrived fine but second arrived a day later than advertised. Great service over all though

Excellent service and delivery, let down by extremely high prices for non-sale items. I understand the regulations, admin and logistics of shipments from the antipodes but items that retail in Australia should not cost 4 or more times the original price when sold in the UK.

I would highly recommend Sanza teaching agency. Kiesha lynch was very professional and took time to find out what I was looking for, so she could match me with the right schools. I found it very helpful knowing that she was at work from 7am until late so if there were any issues she was always available and happy to help.

Sanza have been selling heat damaged chocolate for at least 6 months. Sanza blamed the chocolate maker repeatedly for the problems with the taste. I told Whittakers the chocolate maker, they confirmed what I received is almost certainly heat damaged and set about investigating, they airmailed me several bars of chocolate which arrived in days and was perfect- to prove they hadn't changed anything in the recipe and they pulled quality control samples off the line and confirmed the original chocolate was good when it left their factory. Whittakers are a fantastic company. I told Sanza about it, they did nothing, never recognised this or addressed it and have in fact since- repeated their mantra that there must be something wrong with the chocolate itself. They didn't answer emails for weeks and replied to that saying they "didn't receive the email". Unless you already know the taste of the chocolate you order, you won't know what it's supposed to taste like and won't know if it's been heat damaged because they won't be honest with you. The Ghana Dark I bought is exceptional, but heat damaged- you might as well bin it and at £7 a bar- that's not acceptable. I'd spent £100s with Sanza but after this repeated dishonesty, lack of quality control and failure to address the problem- I do not recommend this company.
UPDATE 20/7/20: in response to the reply from Sanza which came 19 months after I wrote the original review- let me state quite clearly that I received heat damaged chocolate from Sanza several times and they did blame that on the manufacturer in our correspondence. I now order direct from New Zealand and that chocolate has so far not been heat damaged. It is relatively easy for heat damage to happen, chocolate starts to change around 27˚C. I eat this chocolate every day, several bars per week, I know what it tastes like, I know when it's heat damaged. If they can't taste when it's heat damaged, they shouldn't be selling it. I did not refuse to try a new batch- it was the same batch with the exact same date code, I've got photographs to prove that fact. It is true Sanza correspondence has been courteous. I have not been rude and aggressive, I have however been angry and frustrated when they take a very long time to reply to emails and sell heat damaged goods. If there had never been a problem with the chocolate I'd still be ordering from them now. I stand by what I said.

Amazing Service

Simple to Use website and my order came in less than 24 hours!

I will definitely use them again.