Saree Palace Reviews 

213
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look even better in person than online. The tailoring and stitching are frequently highlighted as perfect, ensuring a great fit for custom orders. Reviewers also commend the excellent customer service, with staff being helpful, communicative, and responsive to inquiries and special requests. The delivery service is often described as fast and efficient, with many customers receiving their orders sooner than anticipated, even for international shipments. However, some people mentioned unexpected additional charges upon delivery, which made the products more expensive than initially perceived. A few other people also felt that the delivered saree was completely different from what was ordered online, or that the blouse size was incorrect.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and beautiful collection.... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, top-notch fabric,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to order... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and extremely fast... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two items from saree palace. I was skeptical at first ordering Indian outfits online because of bad experiences in the past but I was blown away by the attention to detail from saree palace.... See more

Company replied

Rated 5 out of 5 stars

First time online buyer. Armaan made everything so seamless for me and kept me fully informed on the processing stage which I personally found hard to wait for till my parcel of 7 sarees got picked... See more

Company replied

Rated 5 out of 5 stars

I purchased my Haldi lahanga from Saree Palace, it was stitched perfectly and the lahanga itself was high quality and glamorous! They are also very responsive via WhatsApp which made the process easy... See more

Company replied

Rated 5 out of 5 stars

I was searching for a simple cotton suit for the summer and came across Saares Palace in my search results. I have to say, the prices were very competitive, which immediately caught my attention.... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

Saree Palace is india’s foremost exporter, manufacturer and wholeseller of women ethnic wear since1985. We bring to you a wide range of Handwork Sarees, Embroidered Sarees and accessories. Being the leading manufacturer of traditional Indian attire, our aim is to delivered quality products on time with best offers and Reasonable Rates. As one of the successful online store for trend-setters, we have an exquisite collection of Handwork Sarees, Embroidered Sarees, Designer Sarees, Bridal Sarees, Wedding Sarees, Lehenga Sarees, Salwar Kameez, Anarkali Suits, Designer Salwar, Punjabi Suits, Wedding Suits, Pakistani Suits, Bollywood Saree and Bollywood Salwar, Bridal Lehenga Choli, Wedding Lehenga Choli, Our Hand Work Sarees and Embroidered Sarees are exclusively designed by more than a decade experienced workers so you will get real feel of Indian heritage and craftsmanship. we also invites our valuable customers to SAREE PALACE, our first retail showroom located at Kalbadevi Road, Mumbai, India. Visit us & experience the wide range of Women’s Clothing for every occasion. We give express deliveries to USA, UK, Canada, Australia, New Zealand, South Africa, France, Germany, Netherlands, Singapore, Switzerland, Norway, Sweden, Austria, Mauritius, Ireland, Belgium, Finland, Denmark, India and many other countries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(213)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

I purchased men’s Kurta vest and…

I purchased men’s Kurta vest and pajamas very nice fabric beautiful colors.Excellent customer service.everything came on time thank you

15 October 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words! 🌟 We’re thrilled to hear you loved the fabric, colors, and our service. It’s wonderful to know everything arrived on time and met your expectations. We truly appreciate your support and hope to serve you again soon!

Rated 1 out of 5 stars

The website advertises “free shipping”…

The website advertises “free shipping” and “fair prices”, but that’s very misleading. What they don’t tell you clearly is that customs duties and taxes are NOT included. You only find this information hidden somewhere in the terms and conditions after you’ve already placed your order.

I had to pay around €40 extra to DHL upon delivery, which makes their products significantly more expensive than competitors. Be careful – the total cost is far from what the website claims.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

First time online buyer

First time online buyer.
Armaan made everything so seamless for me and kept me fully informed on the processing stage which I personally found hard to wait for till my parcel of 7 sarees got picked up and in no time it reached my door step in Auckland New Zealand. The quality of the sarees were amazing, better then what I expected for the price I paid for. Nicely packed and no damages to the content. I would highly recommend this team, trustworthy and reliable. Easy to communicate and staff have product knowledge and always comes up with solutions to make shopping easier to suit customer needs.

16 September 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words and for taking the time to share your first online shopping experience with us!

Your feedback means a lot to our team from ensuring timely updates, to careful packaging, to delivering quality products that exceed expectations, we strive to provide exactly the experience you described. We're especially thrilled that your sarees reached you safely and that you loved the quality!

We truly appreciate your trust in us and your recommendation. It’s customers like you who keep us motivated to keep improving and delivering the best.

We look forward to serving you again soon!

Rated 5 out of 5 stars

I bought 6 saree

I bought 6 saree, 3 guys kurtha, 2 set kids cloths, and all was good quality and beautiful. Will surely order again. Didn’t disappoint me. Thank you.

9 September 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words and for your purchase!
We’re thrilled to hear that you loved the sarees, kurtas, and kids outfits. Your satisfaction means a lot to us, and it’s wonderful to know everything met your expectations.

We truly appreciate your support and look forward to serving you again soon.
Thank you once again! 🌸

Rated 5 out of 5 stars

Best quality ever!

Honestly, I am so impressed with the quality of the Lehenga I ordered. I will be coming back for future orders. Highly recommend!

11 August 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words! We're thrilled to hear that you loved the quality of your Lehenga. It means a lot to us, and we can’t wait to serve you again in the future. Your recommendation truly means the world! 💖

Rated 5 out of 5 stars

Best quality!!!

I ordered two items from saree palace. I was skeptical at first ordering Indian outfits online because of bad experiences in the past but I was blown away by the attention to detail from saree palace. All my questions were answered very promptly by Armaan via WhatsApp. The outfits I received were top notch quality and the fitting was amazing!! The shipping was super fast (took less then 5 days to reach New Zealand after dispatch). Overall amazing experience highly recommend this place for anyone, will be ordering from here again!!

3 September 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your wonderful feedback! 🌟

We completely understand the hesitation with online shopping, and we’re so glad we could change that experience for you. Armaan and our team are thrilled to hear your kind words! 😊

It’s amazing to know the outfits exceeded your expectations in both quality and fit, and that the delivery to New Zealand was lightning fast 🚀

We truly appreciate your trust and recommendation — can’t wait to serve you again soon! 💖

– Team Saree Palace

Rated 5 out of 5 stars

Excellent experience

Excellent support through WhatsApp
Extremely Fast Delivery
High quality product
Everything was perfect!
Thanks a lot Saree Palace Team

1 September 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words! 😊
We’re thrilled to hear you had a great experience with our support, delivery, and product quality. Your satisfaction means the world to us.
Looking forward to serving you again soon!
– Team Saree Palace 💖

Rated 5 out of 5 stars

I bought seven outfits for a last…

I bought seven outfits for a last minute wedding to another country. My outfits came in less than two weeks, all stitched to perfection! The team at Saree Palace was outstanding in their work from start to finish. I would definitely buy from here again and highly recommend this store to my family and friends. Good job everyone, keep it up!

18 August 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that you loved all seven outfits and that everything arrived on time and perfectly tailored. It means a lot to our team to know that we could be part of your special occasion. We truly appreciate your support and recommendation. Looking forward to serving you again in the future! 💫

Rated 5 out of 5 stars

Quality dresses that is not expensive

Really happy with the services and the quality of the dresses. A good site for those who want shop ethnic wear outside India.

8 August 2025
Unprompted review
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Reply from Saree Palace

Thank you for your lovely feedback! We're so glad to hear you're happy with our service and the quality of the dresses. It’s our goal to make shopping for ethnic wear easy and enjoyable, no matter where you are in the world. We truly appreciate your support! 🌸

Rated 5 out of 5 stars

Haldi lehanga

I purchased my Haldi lahanga from Saree Palace, it was stitched perfectly and the lahanga itself was high quality and glamorous! They are also very responsive via WhatsApp which made the process easy and reassuring that I’ll receive everything on time. Really excited to wear the lehanga on my big day. Thank you!!

14 August 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words! We're thrilled to hear that you loved your Haldi lehenga and had a smooth experience with us. It means the world to know that the fit, quality, and service met your expectations. Wishing you all the happiness on your big day – we’re honored to be a part of it! 💛✨

Rated 5 out of 5 stars

This is the first time I ordered from…

This is the first time I ordered from Saree Place and we are very happy with their service, communication and the product and timely delivery for our event. Thank you so much all of you at Saree Place. Our event went very well.

28 July 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words and for trusting Saree Place for your special event! We’re thrilled to hear that you were happy with our service, communication, and timely delivery. It means a lot to know that everything went well and that we could be a part of your celebration.
We look forward to serving you again in the future.

Rated 5 out of 5 stars

First time, but won't be my last!

Being my first time ordering Indian outfits online that was shipping from outside the US, I was a little hesitant and nervous. One of the three outfits was for a wedding, so a lot was riding on this order. 2 of the outfits were standard sizes. You might want to add an inch to your measurements, but otherwise, true to fit. The third outfit was a custom lehenga that fit my daughter very well. The zipper was strong, stitching clean, and no irregularities that I noticed. The fabric was good quality and comfortable. The top fabric, under lining, and even layers under the lehenga skirt looks and feels like quality materials. They didn’t have the fabric for one of my outfits but offered more than one alternate that looked identical to what I ordered. The value for was I paid was excellent. The customer service was 10/10 even with the time difference, and very much appreciated. They responded to my questions in a timely manner and their system allows you to check the status of your order. I was given tracking information when shipped, and it arrived before expected packaged individually and boxed VERY securely as it made its long way to CA. Each piece is beautiful and exactly how it looks online. From ordering to delivery, the entire process was very efficient, professional, and a very positive experience. I have no hesitation whatsoever perusing their site for my next order. Thank you!

18 July 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words! We're thrilled to hear that your experience from ordering to delivery was smooth and positive. It’s wonderful to know the outfits fit well and met your expectations in quality and service. Thank you so much for taking the time to share such a thoughtful and detailed review. We’re absolutely thrilled to hear that especially from overseas was such a positive one! We truly appreciate your trust and look forward to helping you with your next order! 💛

Rated 5 out of 5 stars

Saree pre-stiched

My pre-stiched Saree with petticoat and blouse arrived today (to Germany). It's beautiful and perfectly sewn to my size. The process and communication with the stuff were perfect, and I was always given friendly help with any questions I had. It only took 11 days from ordering to delivery to Germany. It couldn't be better! Thsnk you so much, Saree Palace.

13 June 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words and wonderful feedback! We're absolutely delighted to hear that. It means a lot to know that you had a smooth and satisfying experience with our team from ordering to delivery.Your appreciation truly motivates us to keep delivering the best in quality and service. We’re so glad you’re happy with your purchase and hope you enjoy wearing it!

Rated 5 out of 5 stars

Thank you, Saree Palace!

We have been buying from Saree Palace for a few years no. So far, they have delivered on their promise. Items were shipped in a timely manner, and shipping was fast considering the distance from India to the US. Thank you.

7 June 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your continued trust in Saree Palace over the years. We're truly grateful for your kind words and support. It’s always a pleasure serving you, and we’re glad to know that our timely delivery and service have met your expectations.

We look forward to continuing to provide you with quality products and a seamless shopping experience. Thank you once again for being a valued customer.

Rated 4 out of 5 stars

Gorgeous cotton clothes, amazing prices, not see-through!!!

It is difficult to get beautiful, vibrant, cotton clothes in the UK so I turned to Saree Palace and bought several kurtis. The prints are gorgeous, the cotton opaque, the shapes feminine، and I love the slit on the kurtis which allow me to put my hands in my trouser pockets! So far (one month) they have washed well and have not creased enough, even from an overnight bag, to convince me to iron.

Delivery is slow, understandably, because the clothes are made to order. However, the clothes were not dispatched as soon as they were made so that was frustrating. The wraps I ordered had single-sided print - and their selvedges - so I would say they just lengths of fabric rather than wraps.

Most important information: sizing.
My bust is 46" so I ordered 46".
The clothes that arrived measured 46" at the bust.
Fortunately, I had lost a (very) little weight so could manage with non-wired bras.
When I buy again, I will order 2-4" larger, depending on the style.

1 May 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for taking the time to share such a detailed and thoughtful review.We truly appreciate your patience with the delivery process. As you noted, many of our items are made to order, and while we strive to dispatch them as soon as they are ready, we understand how frustrating any delay can be. Your feedback helps us identify areas where we can improve our logistics and communication, and we’ll definitely take this into account moving forward.Thank you again for your trust in Saree Palace. We look forward to serving you again soon and providing an even better experience next time.

Rated 5 out of 5 stars

Was a little unsure about ordering from…

Was a little unsure about ordering from online because I've never done it but I thought I would give it a try and I was really impressed with my order. It arrived within 2 weeks and the fit was perfect. The collection of outfits they have is amazing!

23 May 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for taking a chance and giving us a try! We're thrilled to hear that your order arrived on time and that the fit was perfect. It means a lot to know you were impressed, especially as a first-time online shopper. We’re glad you loved the collection, and we can’t wait to have you shop with us again! 💖

Rated 4 out of 5 stars

I had order three Lengha and overall…

Saree Palace is a good place to shop! I find the duty is less than other places. I had order three Lengha and overall was happy with the experience. Arman assisted me throughout the process of ordering and ensured that all the extra details that I required were added. Arman was very patient and knowledgeable on the products and I could not have done it without his guidance and support. Thank you. I ordered two more items today and the same patience and guidance was provided. A good place to shop.

24 May 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind and thoughtful feedback! We are delighted to hear that you had a positive experience shopping at Saree Palace and that you were happy with your orders.

We’re especially pleased to know that Arman provided you with excellent service and support throughout the process. We take great pride in offering personalized and attentive assistance, and your recognition of Arman's patience and product knowledge means a great deal to us.

Your continued trust in us, including your recent order, is truly appreciated. We look forward to serving you again and ensuring that every visit to Saree Palace remains just as pleasant and satisfying.

Rated 5 out of 5 stars

I recommend Sarees Palace

I recommend Sarees Palace! I was skeptical buying online as I’m based in NZ but I communicated with them via WhatsApp and they were super helpful. I ordered last week on Tuesday and received the package in 10 days which was super unexpected and impressive! I have another order sitting with them now so I’m looking forward to it!

15 May 2025
Unprompted review
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Reply from Saree Palace

That's wonderful to hear! Thank you for sharing your experience — it's always reassuring to know that the team is responsive and that shipping is so prompt, even internationally. Hope your next order is just as smooth and exciting! Let us know how it turns out 😊

Rated 4 out of 5 stars

Friendly, professional and quick

The order was very easy to place, I was able to track the sari. At times I became doubtful it would arrive but got reassured on what’s app chat.

When the sari arrived it did not disappoint. Really pleased with the service and the sari. Thank you.

1 May 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your lovely feedback! We're glad to hear the ordering process was smooth and that our WhatsApp support could reassure you along the way. It's completely natural to feel a little uncertain with international orders, and we're so happy the sari met your expectations when it arrived. Your satisfaction means the world to us, and we look forward to serving you again in the future. Thank you once again! 🌺

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