Saree Palace Reviews 

213
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look even better in person than online. The tailoring and stitching are frequently highlighted as perfect, ensuring a great fit for custom orders. Reviewers also commend the excellent customer service, with staff being helpful, communicative, and responsive to inquiries and special requests. The delivery service is often described as fast and efficient, with many customers receiving their orders sooner than anticipated, even for international shipments. However, some people mentioned unexpected additional charges upon delivery, which made the products more expensive than initially perceived. A few other people also felt that the delivered saree was completely different from what was ordered online, or that the blouse size was incorrect.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and beautiful collection.... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, top-notch fabric,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to order... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and extremely fast... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two items from saree palace. I was skeptical at first ordering Indian outfits online because of bad experiences in the past but I was blown away by the attention to detail from saree palace.... See more

Company replied

Rated 5 out of 5 stars

First time online buyer. Armaan made everything so seamless for me and kept me fully informed on the processing stage which I personally found hard to wait for till my parcel of 7 sarees got picked... See more

Company replied

Rated 5 out of 5 stars

I purchased my Haldi lahanga from Saree Palace, it was stitched perfectly and the lahanga itself was high quality and glamorous! They are also very responsive via WhatsApp which made the process easy... See more

Company replied

Rated 5 out of 5 stars

I was searching for a simple cotton suit for the summer and came across Saares Palace in my search results. I have to say, the prices were very competitive, which immediately caught my attention.... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

Saree Palace is india’s foremost exporter, manufacturer and wholeseller of women ethnic wear since1985. We bring to you a wide range of Handwork Sarees, Embroidered Sarees and accessories. Being the leading manufacturer of traditional Indian attire, our aim is to delivered quality products on time with best offers and Reasonable Rates. As one of the successful online store for trend-setters, we have an exquisite collection of Handwork Sarees, Embroidered Sarees, Designer Sarees, Bridal Sarees, Wedding Sarees, Lehenga Sarees, Salwar Kameez, Anarkali Suits, Designer Salwar, Punjabi Suits, Wedding Suits, Pakistani Suits, Bollywood Saree and Bollywood Salwar, Bridal Lehenga Choli, Wedding Lehenga Choli, Our Hand Work Sarees and Embroidered Sarees are exclusively designed by more than a decade experienced workers so you will get real feel of Indian heritage and craftsmanship. we also invites our valuable customers to SAREE PALACE, our first retail showroom located at Kalbadevi Road, Mumbai, India. Visit us & experience the wide range of Women’s Clothing for every occasion. We give express deliveries to USA, UK, Canada, Australia, New Zealand, South Africa, France, Germany, Netherlands, Singapore, Switzerland, Norway, Sweden, Austria, Mauritius, Ireland, Belgium, Finland, Denmark, India and many other countries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(213)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have an amazing experience

I received my couple weeks ago. I am deeply impressed with the quality of the clothes and customer service. I’ll continue shopping with you in the future.
Thank you!🙏🙏🙏

24 May 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Many thanks for your lovely words and support 🙏

Rated 5 out of 5 stars

Best Indian wear website

One of the best sites I have come across for Indian clothing. Best customer service. Response time great. Received my outfit with 10days of postage. Words cannot describe how gorgeous the outfits are. Quality way beyond my expectation. I cannot stop admiring the outfit and recommending to my family and friends. Best experience ever. Highly recommend. 😍😍😍

28 May 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Really appreciate your support and understanding 🙏

Rated 5 out of 5 stars

Rockstars

Ok these guys the whole team and staff and just absolutely amazing. Not only did they answer my questions and made me feel so at ease. They went above and beyond for me. I would 1 million % recommend these guys. You guys absolutely rock. My dress came a week before schedule. Will definitely use these guts again. Thank you to everyone at Saree’s Palace you guys are wonderful xx

14 May 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Dear Sarah , I really appreciate your lovely words for us. Thanks for your support 🙏

Rated 5 out of 5 stars

Cannot fault the service!

Cannot fault the service!

Have ordered from this website multiple times and each time my clothes have arrived beautiful and good fit. The service is really good and the team are always happy to help.

Have already recommended to multiple people who have had the same experience!

Thank you! :)

13 May 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your kind words and awaiting your another order to serve you.

Rated 5 out of 5 stars

Review

The shipping and delivery was quick and everything was packaged extremely well. I had customized the stitching and everything fit me so perfectly well. I would definitely recommend buying from Sarees Palace!!

10 May 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your support

Rated 5 out of 5 stars

This dress is amazing!

Sareespalace completely exceeded my expectations! This lahenga set is my first order from them, and I was worried about fit and if it would arrive on time for my brother's wedding having ordered online. My worries were alleviated because they have excellent customer service, answering questions quickly. My dress arrived in Montana USA from India very quickly, I ordered on April 19 and it got here on May 1st. When I opened my package I was overcome with joy! The dress is well made from quality material. The top fits perfectly, I sent measurements, and even has extra material to let out a seam to make it bigger if needed. The embroidery work is exquisite. The skirt is perfectly long enough, and came with the underskirt flare and several layers. It is heavier than I thought it would be, but that is a pleasant surprise. I recommend ordering made to fit, and taking measurements because this beautiful peice fits perfectly. I am beyond happy with my purchase. Thank you!!!

1 May 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your lovely words for us. please do shop again with us 🙏

Rated 5 out of 5 stars

Amazing quality and value!

I was ordering from the UK for a Mehndi and needed it for a certain date. Sanjay was super helpful and made sure it arrived in good time.

I ordered a made to measure lehenga choli, it fit perfectly. The quality was amazing, the embroidery was so detailed and looked exactly like the pictures.

I received so many compliments and would definitely recommend to anyone to buy from here!

27 April 2024
Unprompted review
Rated 5 out of 5 stars

I ordered dress very nice beautiful

I ordered dress very nice beautiful. Customer service good. Came on time. Same as pictures showed. Will recommend my family and friends.

1 April 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thank you so much for your feedback.

Rated 5 out of 5 stars

Honestly the best customer service…

Honestly the best customer service ever. This is my second time ordering from saree palace, and it’s been the best. My saree is the most beautiful saree ever, made true to size and really fast delivery. Thankyou so much ❤️

27 March 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thank you for your feedback, really means a lot to us.

Rated 5 out of 5 stars

Amazing !!

Amazing !!! Thaaaaank you I haven’t arrived the clothes yet but I will always appreciate this service !! They helped me a lot !! Really grateful I hope it was not the last time 🫶🏽thank you I would say every shop should have a customer service like this !

21 March 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thank you so much for your feedback.......Keep shopping with sareepalace.com

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service provided by Arman, kept me up to date with the delivery and tracking. Extremely helpful and very quick replies. The lehengas look exactly like the pictures and great quality. I will definitely be ordering more in the near future.

5 February 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your kind words. awaiting for your next order to again serve you.

Rated 4 out of 5 stars

Amazing experience

The entire process to find a product and to communicate was fast and easy. The price for the product was very very attractive and the quality delivered is exactly what it shows in the picture even better. Everything including finishing and stitching is nice and clean. Very impressed with product , delivery and service.

17 March 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your kind words and support,

Rated 5 out of 5 stars

Great experience

Sellers are available and reachable quickly. Items are shipped within a reasonable time. I am very satisfied with the quality of the service. I recommend.

7 March 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks your kind words, awaiting your another order to serve you again.

Rated 5 out of 5 stars

Great Experience

Great, quick and reliable service. I ordered from the UK. My order from start to finish went smoothly. Arman was great on live chat with updating me on my order. Thanks again Saree Palace will be purchasing again.

27 February 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your support. Looking forward for another order to serve you again 🙏

Rated 5 out of 5 stars

Quality of clothes is very good

Quality of clothes is very good
Clothes is exactly as image
Customer service is very nice
Very good price
I’ve been a customer for years and I am very happy

6 February 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your support 🙏

Rated 4 out of 5 stars

Great service and support throughout…

Great service and support throughout the order.All my requests were met and the products all good.thw range of clothes is superb.

1 February 2024
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thanks for your support 🙏

Rated 5 out of 5 stars

Excellent

Products are of very high quality, and as shown in the picture. Excellent customer service and fast delivery. Staff are very supportive and I am very happy and satisfied with the stitching services. I highly recommend this store.

14 December 2023
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thank you so much for your trust and feedback.

Rated 5 out of 5 stars

Mercy’s Wedding Order - Canada

As a bride, I decided to order my bridal wedding lehenga from Saree palace. The quality of customer service and attention to care and detail from the sales team was exceptional. I was so well pleased with the order, the quality of the material and prompt reply and delivery from the team that I decided to order my fiance’s sherwani and families wedding attire from Saree palace. I would like to make a special request to thank Arman, the customer service representative who was with me through every step of the ordering process. His exceptional service and pricing truly helped me value the item and continue to complete shopping at Saree palace. This company truly lives up to its standard and I would certainly continue to shop and recommend friends and family to buy their ethnic garment directly from Saree palace. With competitive pricing and wide selection of clothing, saree palace is the way to go!

Cheers to the Customer service team and thank you for all your help and hard work.
Mercy!

18 December 2023
Unprompted review
Saree Palace logo

Reply from Saree Palace

Thank you so much for your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look