Saree Palace Reviews 

213
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look even better in person than online. The tailoring and stitching are frequently highlighted as perfect, ensuring a great fit for custom orders. Reviewers also commend the excellent customer service, with staff being helpful, communicative, and responsive to inquiries and special requests. The delivery service is often described as fast and efficient, with many customers receiving their orders sooner than anticipated, even for international shipments. However, some people mentioned unexpected additional charges upon delivery, which made the products more expensive than initially perceived. A few other people also felt that the delivered saree was completely different from what was ordered online, or that the blouse size was incorrect.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and beautiful collection.... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, top-notch fabric,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to order... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and extremely fast... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two items from saree palace. I was skeptical at first ordering Indian outfits online because of bad experiences in the past but I was blown away by the attention to detail from saree palace.... See more

Company replied

Rated 5 out of 5 stars

First time online buyer. Armaan made everything so seamless for me and kept me fully informed on the processing stage which I personally found hard to wait for till my parcel of 7 sarees got picked... See more

Company replied

Rated 5 out of 5 stars

I purchased my Haldi lahanga from Saree Palace, it was stitched perfectly and the lahanga itself was high quality and glamorous! They are also very responsive via WhatsApp which made the process easy... See more

Company replied

Rated 5 out of 5 stars

I was searching for a simple cotton suit for the summer and came across Saares Palace in my search results. I have to say, the prices were very competitive, which immediately caught my attention.... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

Saree Palace is india’s foremost exporter, manufacturer and wholeseller of women ethnic wear since1985. We bring to you a wide range of Handwork Sarees, Embroidered Sarees and accessories. Being the leading manufacturer of traditional Indian attire, our aim is to delivered quality products on time with best offers and Reasonable Rates. As one of the successful online store for trend-setters, we have an exquisite collection of Handwork Sarees, Embroidered Sarees, Designer Sarees, Bridal Sarees, Wedding Sarees, Lehenga Sarees, Salwar Kameez, Anarkali Suits, Designer Salwar, Punjabi Suits, Wedding Suits, Pakistani Suits, Bollywood Saree and Bollywood Salwar, Bridal Lehenga Choli, Wedding Lehenga Choli, Our Hand Work Sarees and Embroidered Sarees are exclusively designed by more than a decade experienced workers so you will get real feel of Indian heritage and craftsmanship. we also invites our valuable customers to SAREE PALACE, our first retail showroom located at Kalbadevi Road, Mumbai, India. Visit us & experience the wide range of Women’s Clothing for every occasion. We give express deliveries to USA, UK, Canada, Australia, New Zealand, South Africa, France, Germany, Netherlands, Singapore, Switzerland, Norway, Sweden, Austria, Mauritius, Ireland, Belgium, Finland, Denmark, India and many other countries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(213)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Beyond perfect.

At first I was skeptical and afraid of buying abroad, but because the Lehenga choli looked so beautiful I thought I would give it a try. Shipped and arrived in the Netherlands within a week. I am amazed. It is more than perfect, more than above my expectations. Neatly packed, and above all they warned me about extra import duties. I paid the import duties because it was definitely worth it. I will order again soon. Thank you very much.

13 May 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words and trust! We're thrilled to hear that you loved the Lehenga choli and that it exceeded your expectations. It means a lot to us that you gave us a chance despite initial hesitations about ordering from abroad. We're also glad the shipping went smoothly . We truly appreciate your support and look forward to serving you again soon. Thank you once again! 🌸

Rated 5 out of 5 stars

Fantastic outfit quick delivery!

Ordered an outfit on Tuesday to be delivered to UK and I am very impressed with the quick delivery! It arrived 4 days from the date ordered. Dress was as described. Very satisfied and will definitely be purchasing from here again.

25 April 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind feedback! We're delighted to hear that your order reached you in the UK so quickly and that you’re happy with the outfit. It’s always our goal to provide both quality and efficient service, and we’re so glad we could deliver on both. We truly appreciate your support and look forward to your next visit! 💫

Rated 5 out of 5 stars

You Won't Regret Doing Business

I live in Canada and the prices for suits are extremely expensive. Theres not much variety especially if you fit into a large-XL size. I gave Saree Palace a shot, and I was completely blown away with the amazing quality and fitting they did for me. I have now been placing back to back orders with them since then, as I have many weddings to attend this year. They have helped my vision come true. Let me customize my own suit for about $200 which was so heavy and reasonable. Custom stitching is done so well and the zippers are strong AF! Their team's communication skills are very strong, detailed and they respond fast! Speaking to Arman has been a pleasure doing business with. I would love to shout out and support their business.

28 January 2025
Unprompted review
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Reply from Saree Palace

Wow! Reading your message truly made our day! 🙏💛

We’re so happy to hear that you had such a great experience with us—and even more excited that we could help bring your vision to life! It means the world to us that you trusted Saree Palace for your special occasions, and we’re thrilled that you loved the quality, fit, and attention to detail. thank you for recognizing Arman and our team's communication efforts. We’re so proud to be a part of your wedding season wardrobe!

Rated 5 out of 5 stars

SAREE PALACE EXCELLENT

Placed an order from UK. I was un contact with business through WhatsApp. Needed order ASAP. Very efficient. Good quality clothes arrived. Size perfect and arrived earlier than anticipated so I will recommend Saree Palace and I will order again 100%.

3 March 2025
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words and feedback! We're thrilled to hear that your order arrived early and that you're happy with the quality and fit of the clothes. It’s always a pleasure to provide excellent service, and we’re so grateful for your recommendation. We can’t wait to serve you again soon!

Rated 4 out of 5 stars

Refund

I bought a lehenga from here but they said they were out of stock. So then customer service suggested to give me another lehenga but that was also out of stock. So I just opted for a refund it took them about a week to give me my refund which I’m grateful for.

7 January 2025
Unprompted review
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Reply from Saree Palace

Thank you for sharing your feedback! We truly apologize for the inconvenience you experienced with the availability of the lehengas. We're glad to hear that you received your refund, though we understand the process took longer than expected. We appreciate your patience and hope to have the chance to serve you better in the future. If there's anything else we can assist with, please don't hesitate to reach out!

Rated 5 out of 5 stars

Found this online store for my Daughters Lengha…

Found this online store for my daughter's Lengha. Talked to Arman (Mumbai) through WhatsApp and felt comfortable discussing details around fitting and shipment process to USA and the timeline. Everything turned out pretty well including the Lengha, It was gorgeous. I plan to shop from here again in future.

4 September 2024
Unprompted review
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Reply from Saree Palace

thank you so much for valuable feedback....hope to receive more orders soon

Rated 5 out of 5 stars

I received so many compliments on how gorgeous my dresses were!!!

I came across saree palace online and honestly it was the best website I have discovered. Sanjay the owner and his team have been nothing but angelic and made my dream wedding outfits come to life. They created customised tassels for my wedding dresses. And also made gorgeous potli bags for the bridal party and the most beautiful for me too.
My both my reception and reception dress was absolutely breathtaking. The material was such good quality and the detailing was just so beautiful.
I also ordered a beautiful saree as well as a number of gifts for the family.
Sanjay it’s been an absolute honour to have worked with you and your team help bring my dream to life. And thank you from the bottom of my heart for helping me make sure my late father was a part of my outfit too.
You have not only gained a customer for life but a friend too.
Lots of love
Reema

20 August 2024
Unprompted review
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Reply from Saree Palace

Thank you so much ma'am for your lovely feedback...

Rated 5 out of 5 stars

Beautiful lehenga

Stitching/ shipping was slower than expected but the outfit was amazing! It was even more beautiful in person. Would recommend and will be purchasing in the future.

10 September 2024
Unprompted review
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Reply from Saree Palace

Thank you for your feedback.

Rated 5 out of 5 stars

Great Service

Great Service, quick replies and delivery. Products are shown on the website which give confidence to shop again

27 August 2024
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words, hope we will get next order soon.

Rated 5 out of 5 stars

I ordered a few lehenga sets through…

I ordered a few lehenga sets through their website and Arman made the process so trouble-free with his amazing and prompt service. We are delighted with the price and quality and would pass the word in my circle.
Best wishes to Team Saree Palace :)
Would like to put a word here, their collection is amazing!!

20 August 2024
Unprompted review
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Reply from Saree Palace

Thank you so much for your kind words..Hope we will get more orders soon.

Rated 1 out of 5 stars

AVOID! seems good until something goes wrong.

Ordered almost £1000 worth of clothes. Some clothes were ok whilst others were poorly stitched together. The male clothes were of poor quality and bits were put together to make ends meet.
When raised with the company they demanded I pay for the return postage even though the fault lied with the manufacturing process. International postage costs the same price as the clothes in some instances so I was forced to keep the clothes.
AVOID!!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Saree

I ordered on 06/07/24 and received it on 25/07/24. I asked to have my saree sewn with the falls and they did it. Saree is as per in the picture from the site and Instagram. Their email notification on shipping and delivery is very prompt.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing dresses 🥰

Amazing dresses and great service and care. This is my second order, high quality with reasonable prices and fast delivery. I’ll definitely order again. Thank you so much for everything 🙏

22 July 2024
Unprompted review
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Reply from Saree Palace

Thank you so much

Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service. The outfits are truly beautiful. I am in love with this store. Sanjay offers the best products, quality and price! Look nowhere else! Everything you need is all at this online store! Again, thank you for the most stunning outfits for my family. We are grateful! 🙏❤️

15 July 2024
Unprompted review
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Reply from Saree Palace

Thanks for your support and awesome words for my team.

Rated 5 out of 5 stars

Couldn't recommend enough!

Excellent quality, impressive range of options and detailed, polite and thoughtful customer service. I first ordered from them during covid and they were highly responsive and took great time and care to process my order, even amongst the difficulties they were going through. The clothes are high quality from an objective stand point so the relatively affordable price makes this the more impressive. All the items I wear from the brand are beautiful and the team are very considerate when taking into account any issues with an order (like processing refunds) or making alterations (long sleeves). Would highly recommend and I only wish I knew about them sooner ! :)

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous outfits fast shipping.

I recently purchased from Saree palace.
Order recieved today. Quality amazing
And outfit exactly as described and as per image. Customer service also respond in a timely manner.
Thank you Saree palace.

18 June 2024
Unprompted review
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Reply from Saree Palace

Thank you so much your feedback, hope to receive your next order soon.

Rated 4 out of 5 stars

Great pricing needs to be looked into

Arman was great answered all my questions only thing that let it down was the delivery date pricing if you are a bigger bust size then price is way higher so this needs to be looked into. For a few inches of extra material you charge £50 - £60 more and you shouldn't be penalized for it by that much. But enough of a rant the quality is superb the outfit looks better in person the picture doesn't do it justice. Will definitely shop again if they look at the price jump for a larger bust.

5 June 2024
Unprompted review
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Reply from Saree Palace

Thanks for your support

Rated 5 out of 5 stars

Saree Palace is amazing!

Saree Palace is amazing! I’ve ordered from it multiple times and they’ve never failed me. The material is beautiful and they take the time to answer your queries to give you the best service. The staff is amazing to deal with and you cannot go wrong choosing Saree Palace. I recommend it to everyone I know.

Thank you for the amazing service!

8 June 2024
Unprompted review
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Reply from Saree Palace

Thanks for your support 🙏

Rated 5 out of 5 stars

Excellent service… It was such a…

Excellent service… It was such a blessing to get their products. Fast delivery! Quality of material is good in which I have selected. Thank you Arman for your friendly approach and responsible attitude.

16 May 2024
Unprompted review
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Reply from Saree Palace

Thanks for your support, waiting for your another order to serve you 🙏

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