Totally disgusting service. Don't take a chance. Go with other banking network. From top to bottom all just taking salary because it's a part of indian government system, have permanent Job do... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Official SBI. Product|Service updates & tips. Disclaimer: SBI shall bear no responsibility for confidentiality of information shared with SBI through Twitter.
Contact info
Park Avenue 460, 10022, New York, United States
- www.sbi.co.in
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not bank with them
Do not bank with them , especially for NRI banking .Extremely poor and useless customer service. Half of their numbers doesn’t even work and whoever is supposed to respond, doesn’t . In order to renew or collect ATM card , being a NRI customer,they expect you to you come and collect it from home branch , or send a relative . Honestly, can’t understand which era are we living in . And the ,useless customer service agents , only have one answer , “ sorry ma’am we don’t have an option for that “ .
FDs should be in chronological order…
FDs should be in chronological order with their maturity date and when a fd is getting matured should be visible in the outside card. So irritating to check one by one to check which one is getting matured. Why they are not in order. So poor
The worst bank in India
The worst bank in India. Even worst word they don't even deserve this word either! 🤮
After providing password
After providing password, the page throws "Technical Error. Error Occurred. Please try later!".
Page Name : SSO page in cdnweb onlineyono page
The SBI internet banking user experience is very worst. I dont know how management allowed to migrate to this new web portal?
Look like, this portal is developed by school students.
Not only SBI but always SBI with server…
Not only SBI but always SBI with server error issues .
Shitiest netbanking site ever build
Shitiest netbanking site ever build , also in upi most often than less , it shows ur bank is down , i had to w8 nearly 3 hour to get it back up
Very bad experience from State Bank of…
Very bad experience from State Bank of India, Pathanamthitta, Kerala
Bahut hi ghatiya service hai is bank ki…
Bahut hi ghatiya service hai is bank ki youno app ka servers hamesha out of service rehata hai
Very poor net banking
Very poor net banking. Complaints procedure simply does not work so SBI staff are blissfully unaware of how bad it is.
I never recommend this bank
I have anaccount since 20 years,in this bank unfortunately i had inform them about my husband ' death after that they blocked my husband 's account.Since 3 months they are making me run up and down to the bank for to transfer the balance from my husband's account to mine .plz whoever can help me do needful.Its really painful and hrting for a widow.Its has become a nightmare for me a MSG or a call from bank.I understand they require the needful documents but there a limit for everything,to give back our money they are mentally torturing me since 3 months.
They act like they don't have time…
They act like they don't have time while They sit and talk with each other and make customers wait.It has one of the worst customer service.
Good Bank Bat employee No Response
Good Bank Bat employee No Response
One of the worst Net banking is update…
One of the worst Net banking is update recently as Yono net banking.
The service is extremely poor and…
The service is extremely poor and disappointing. None of the work is done on time, and there is no proper or structured response from the staff. The overall management feels careless and unprofessional. The facilities provided are very bad and outdated, making the entire experience frustrating. Due to such inefficient service and useless facilities, this place deserves the worst possible rating.
My mother’s pension has been stuck for…
My mother’s pension has been stuck for several years because my late father—an ex-retired auditor of SBI—has not been removed from the account, despite multiple submissions of required documents and repeated follow-ups.
My mother is over 80 years old and is extremely distressed by this prolonged delay. We are unsure whom to escalate this matter to for urgent closure.
Worst Customer Service Ever experienced
I’ve used banks worldwide, but SBI stands alone in its incompetence. The staff is unwilling to use common sense, preferring to parrot scripts rather than actually help. They seem to forget that customers pay their salaries. A complete waste of time driven by what appears to be a culture of political cronyism and management failure.
This systemic inefficiency is a direct reflection of poor leadership and a total disregard for the customers who sustain them.
Save yourself the frustration and take your business elsewhere.
A normal cash deposit take half an hour…
A normal cash deposit take half an hour n more sometimes that is now easily be done from machine in various other banks.
The staff working at the counter are relatively very slow.
The bank should effectively make use of the availability of the technology. By making it a compulsion for taking a token and waiting is uter waste of time.
Kindly take some serious action by also keeping a machine for deposit and other purpose under possible circumstances.
Th • How Not to Redesign a Banking App e new YONO SBI app is a textbook
The new YONO SBI app is a textbook example of how not to redesign a banking app. It is slow, confusing, and anything but user-friendly. Basic tasks that used to take seconds now require endless taps, failed loads, and guesswork.
The interface feels cluttered and poorly thought out, with important features buried under unnecessary menus. Frequent glitches, login issues, and crashes make it nearly impossible to rely on the app for everyday banking. For a bank as large as SBI, this level of digital incompetence is frankly embarrassing.
Instead of making customers’ lives easier, this update has made banking stressful and time-consuming. Clearly, this app was released without adequate testing or consideration for real users. SBI seriously needs to listen to customer feedback and fix this mess—because right now, the app is more of a problem than a solution.
The staff's behavior is very bad
Sbi trivandrum manacaud branch The staff's behavior is very bad. If you look at the staff's behavior, it's like they belong to their father.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








