ScanGuard Reviews 2,366

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in protecting their computers from malware and viruses, often noting its ability to clean up junk files and improve system performance. Many users find the software easy to use and appreciate its intuitive interface, making it accessible even for those with limited technical knowledge. The technology is frequently described as powerful and efficient, providing a sense of security and peace of mind. However, some customers also noted issues with the website and pricing. A few people experienced difficulties loading the software, particularly on Windows 11, and some were bothered by frequent pop-ups that redirected them or asked for re-downloads. There were also mentions of concerns regarding billing practices and the overall cost.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and... See more

Product

Reviewers express satisfaction with the product, highlighting its effectiveness in protecting computers and... See more

Technology

Customers consistently note positive experiences with technology. Many reviewers praise the software's... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its nice interface, ease of use, and... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the affordability and reasonable cost, noting... See more

Based on these reviews

Rated 4 out of 5 stars

Scanguard seems to be a very good anti-virus app. We just need from time to time some reactions and/or reports about their actions on my computer. I know that I pay a membership each month but just a... See more

Rated 4 out of 5 stars

I have recently downloaded this security app. I have been able to navigate successfully and my account has been set-up. In this time warp, ScanGuard, is a must have for all you computer freaks, for... See more

Rated 5 out of 5 stars

Has protected me on windows 10 for as long as I've been a subscriber. However I've had a lot of problems trying to load it to Windows 11 Don't know how many times we tried, but finally as an admini... See more

Rated 5 out of 5 stars

I never learn, a sneeky peek at a site whilst browsing and that annoying McAfee pop-up appears time and time again. For a small price that has now been eliminated so onto the next device that needs 'c... See more


Company details

  1. #79 of 129 best companies in Software company

About ScanGuard

Written by the company

Highlights of Scanguard include:

Protection: Our advanced antivirus protection will automatically scan your installed apps to ensure your device is protected against Malware, Trojans, Spyware and more.

Boost: Instantly enhance the performance of your device by terminating redundant applications and processes.

Cleaner: Reclaim valuable storage space and memory by deleting junk, cached file and duplicate photos.

App Manager: Short on time? Skip the long uninstall process and quickly delete unwanted apps remotely within the Scanguard application.

Real-Time Protection: Don’t worry about running regular scans, we will monitor all installed apps and local APK files to ensure harmful threats are blocked before they reach your phone.

Safe Browsing VPN: Browse the web with safety & anonymity. Encrypt your internet traffic and hide your IP address from hackers and spies.

Complete Antivirus & Security Software

Written by the company

One Product, Complete Protection
Scanguard is the latest all-in-one security and speed optimization application. Available on Windows, Mac, Android & iOS. Allowing you to completely safeguard your device from malware, viruses, adware and ransomware.
Device Optimisation
As well as keeping your device protected from malicious software, our scan will identify wasted memory and optimize your device with a single tap, by sifting through unnecessary photos and excessive processes, our app can speed up your device considerably.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

So easy to use

So easy to use, I am 68 years old and first program that makes it easy for senior citizens. Simplicity at it's finest. Thank you.

10 February 2025
Rated 1 out of 5 stars

Scan Guard should be avoided like the…

Scan Guard should be avoided like the plague. They say that one year ago, on Jan14,2024, I paid them $19.00 for a downloaded security program. Then on Jan 24, 2025, it renewed for $119.00 which was charged to my PayPal account. I contacted PayPal and they said they couldn't help me and wouldn't do anything. Today I was able to talk to a live person at Scan Guard, after a 12 minute long wait. They said they would refund my $119.00, which I'll believe once the credit actually shows up on my PayPal account. The Scan Guard web site advertises a "Free Download," and I think what happened last year was that I didn't spend enough time reading all the fine print in the Scan Guard free download and after a couple days the Freebie turned into a $19.00 charge along with an annual automatic renewal. Lesson here is to remember that Nothing is really FREE, and to spend the time reading ALL the fine print. Again, AVOID Scan Guard like the plague, and if you need security software for your computer, research and buy something from reputable companies with several years of good customer support.

14 January 2025
Unprompted review
ScanGuard logo

Reply from ScanGuard

Hello Roddy,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.scanguard.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
ScanGuard Customer Care Team

Rated 1 out of 5 stars

charged me without knowing

paid a one time purchase of £2.99 and then a month later they take £12.99 without me knowing. i don’t have a subscription or anything!

27 December 2024
Unprompted review
ScanGuard logo

Reply from ScanGuard

Hello Ella,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.scanguard.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
ScanGuard Customer Care Team

Rated 1 out of 5 stars

I cannot stop my subscription of…

I cannot stop my subscription of Scanguard on my dashboard. On their website none of the buttons help me to stop the subscription. Please help.

28 December 2024
Unprompted review
ScanGuard logo

Reply from ScanGuard

Hi Pieter,

Thank you for taking the time to leave a review. We greatly value your feedback and appreciate your input.

However, we've encountered a challenge in locating your account based on the information provided in your review. We understand that there might be an issue or concern you'd like to address, and we are dedicated to resolving it to your satisfaction.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.scanguard.com/en/trustpilot
Please ensure when completing the form that you copy and paste your review to help us with the investigation

Kind regards,
ScanGuard Customer Care Team

Rated 1 out of 5 stars

WARNING!

Warning! This is what happened to me. Eventually managed to cancel auto renewal. Rec'd confirmation via email. All's well, surely? Read some reviews warning that Scanguard would wait a while after expiry then take money out of my card. As you can't stop this I had to cancel my card. Sure enough, about 3 weeks after expiry got a notification from Scanguard that my card payment had failed. Ask yourself: if you've cancelled, got that confirmation, why would Scanguard attempt to take money for something that you've not had? Maybe it's FRAUD! You've been warned.

20 December 2024
Unprompted review
ScanGuard logo

Reply from ScanGuard

Hello Lee,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.scanguard.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
ScanGuard Customer Care Team

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