Scenicinsurance Reviews 

1,296
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely polite and knowledgeable staff for providing helpful advice, answering questions patiently, and securing very competitive motorhome insurance prices across the board. People also appreciate the wonderfully smooth online booking process, clear paperwork, and efficient service overall from start to finish. However, some customers also noted that policy prices or administrative fees occasionally increased unexpectedly after a relatively short period of time. A few reviewers additionally mentioned minor communication hiccups, such as occasional difficulties getting through on the phone lines quickly or feeling slightly rushed during telephone conversations.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting competitive rates and significant savings... See more

Staff

Clients share positive opinions on staff, frequently describing representatives as courteous, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, efficient, and... See more

Service

Reviewers highlight positive aspects of service, describing staff as pleasant, patient, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and patient staff members.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very polite and helpful staff who are also UK based. When you phone there’s not much of a delay before a real person answers. Reinsured my motorhome with them after trying CAMC for two years. Unfortun... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(1,296)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy way to good cover and price

Easy way to get quality cover

3 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're delighted to hear that you found it easy to get quality cover. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding your experience. We’re delighted to hear that you found the process easy to follow and complete.

If you have any further questions or need assistance with your policy, please do not hesitate to contact us.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found us easy to deal with and that we offered the best price. Your satisfaction is our priority, and we look forward to assisting you again in the future.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Simple and easy to complete online…

Simple and easy to complete online can’t ask for more

10 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback! We're delighted to hear that you found the process simple and easy to complete online.

If you ever need any assistance, don't hesitate to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 3 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for contacting us through Trustpilot. We appreciate your feedback and are here to assist with any concerns or inquiries you may have regarding your insurance policy.

If you have any specific questions or require assistance, please let us know, and we will be happy to help you promptly.

Kind regards,

Darren @ Scenic Insurance

Rated 3 out of 5 stars

Staff member very good.but very…

Staff member very good.but very expensive

9 June 2026
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Reply from Scenicinsurance

Thank you for sharing your feedback with us. We're glad to hear that you found our staff member very helpful. We always strive to provide excellent service to our customers.

Regarding the cost, we appreciate your honesty, and we understand that price is an important factor and we aim to offer competitive rates while ensuring quality coverage.

Please feel free to reach out if you have any questions or would like assistance.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Very pleased wirh the service got the…

Very pleased wirh the service got the insurance we needed quickly and no fuss thank you we will recommend this insurance to friends and family

25 May 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! I'm really pleased to hear that you found the process quick and straightforward, and that you’re happy with the insurance you received. We truly appreciate your recommendation to friends and family – it means a lot to us.

If you ever need any assistance in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Really good price compared to the likes…

Really good price compared to the likes of compare the market and similar websites, been with them for many years, any one with a Motorhome should check them out,

9 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback and for being a loyal customer over the years. We're delighted to hear that you find our prices competitive, especially for Motorhome insurance. If you ever need any assistance or have questions about your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Never had a problem everything is easy…

Never had a problem everything is easy to set up

9 May 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear that everything has been easy to set up and that you haven't had any issues.

If you ever need any assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're thrilled to know you had a great experience with our service and pricing. If there's anything else we can assist you with regarding your policy, feel free to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

It was so easy to understand the…

It was so easy to understand the website and the price was amazing
Thank you
Martin

9 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found our website easy to use and the pricing amazing.

If you ever need any assistance or have questions about your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 1 out of 5 stars

Not so good for motorhome insurance

My insurance was for a motorhome and I wouldn't insure with them If you may have to cancel early, they have so many ways they can get out of refunding you hidden in the small print you don't stand a chance. Luckily I didn't need to make a claim because looking closer at the policy wording it would have cost me a fortune with all the hidden excesses, not "insurance" just money for nothing.

6 June 2026
Unprompted review
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your experience.

We're sorry to hear about your concerns with the policy wording and the refund process. We always aim to ensure our customers fully understand the terms and conditions, including any excesses and cancellation policies, to avoid any surprises.
Please accept my apologies for the frustration this has caused. We'd like to help resolve this matter for you as quickly as possible.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.scenicinsurance.co.uk/contact-us

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for providing the details of your needs. We’re pleased to assist you with your requirements and are here to support you every step of the way.

If you have any further questions or need additional assistance, please feel free to contact us.

Kind regards,

Darren @ Scenic

Rated 2 out of 5 stars

I answered all the questions correctly…

I answered all the questions correctly but when the policy was emailed to me to check, there were many mistakes. I selected 2999 miles not 2000, I passed my test in Dec 1992 not July 2001, I am a home owner. I'm not waiting until Monday to ring your office.

7 June 2026
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Reply from Scenicinsurance

Thank you for letting us know about the discrepancies in your policy details. I understand how important it is to have everything accurately recorded.

You can update the mileage, test date, and homeowner status directly through the portal at your convenience. This will ensure your policy reflects the correct information immediately.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Great experience arranging cover

Great experience arranging cover
Thank you very much

3 June 2026
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Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear you had a great experience arranging your cover with us.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

Very quick and easy very competitive…

Very quick and easy very competitive quote

5 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind words! We're delighted to hear that you found our quote quick, easy, and competitive. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Good price and cover

Process is made easy.

5 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding the process. We're delighted to hear that it was made easy for you. If there’s anything else you need or any further assistance you require with your insurance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Very easy to organise our insurance

Very easy to organise our insurance

29 May 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind feedback. We're delighted to hear that organising your insurance was very easy. If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

CHEAP VAN INSURANCE, TRUTHFULLY.

Other company`s advertise as being cheap van insurers, THEY ARE NOT, all the quotes i got from these insurers were almost double what Scenicinsurance charged me, a great service and i was also very happy with the staff i contacted too, ALL`S GOOD. THANKYOU.

27 May 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your positive feedback! We're delighted to hear that we provided you with competitive quotes and excellent service. It's great to know that you had a smooth experience with our team.

If you need any further assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

Very easy to deal with and helpful…

Very easy to deal with and helpful staff.

31 May 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found our staff easy to deal with and helpful. At Scenic, we always strive to provide the best service possible.

If you need any further assistance with your insurance or anything else, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

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