Scenicinsurance Reviews 

1,294
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely polite and knowledgeable staff for providing helpful advice, answering questions patiently, and securing very competitive motorhome insurance prices across the board. People also appreciate the wonderfully smooth online booking process, clear paperwork, and efficient service overall from start to finish. However, some customers also noted that policy prices or administrative fees occasionally increased unexpectedly after a relatively short period of time. A few reviewers additionally mentioned minor communication hiccups, such as occasional difficulties getting through on the phone lines quickly or feeling slightly rushed during telephone conversations.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting competitive rates and significant savings... See more

Staff

Clients share positive opinions on staff, frequently describing representatives as courteous, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, efficient, and... See more

Service

Reviewers highlight positive aspects of service, describing staff as pleasant, patient, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and patient staff members.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very polite and helpful staff who are also UK based. When you phone there’s not much of a delay before a real person answers. Reinsured my motorhome with them after trying CAMC for two years. Unfortun... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(1,294)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like to use fairly local companies

I like to use fairly local companies

20 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your 5 star review! We really appreciate your support for local businesses. It means a great deal to us that you chose to work with us, and we're grateful for your trust.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards, Kirsty @ Scenic

Rated 5 out of 5 stars

Competitive price

Competitive price

12 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your review!

We're pleased to hear you found our price competitive.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,
Rachel @ Scenic

Rated 5 out of 5 stars

Excellent straight forward process

Excellent straight forward process

18 July 2026
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Reply from Scenicinsurance

Thank you for sharing your feedback with us. We're delighted to hear that you found the process simple and straightforward and that your experience with us was a positive one. If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars

Great at communicating everything

Great at communicating everything , friendly, professional, helpful and understanding.

16 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

We appreciate you sharing your feedback with us. We're delighted to hear that you received friendly and professional support from our team and that the service provided met your expectations. If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars

Good friendly service excellent price

Efficent service

14 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your feedback.

We are absolutely delighted to hear that you experienced efficient service with us!

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 4 out of 5 stars

Still not received my document documents

Still not received my documents

16 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thanks for taking the time to leave your review and feedback! We're sorry to hear you haven't received your documents yet.

Please reach out to the team, who will be happy to help.

Kind regards, Kirsty @ Scenic

Rated 5 out of 5 stars

Good service

Good service . Friendly staff . Competitive rates . I will check out your car insurance in the near future .

16 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your feedback.

We are absolutely delighted to hear that you experienced good service, friendly staff, and competitive rates with us.

It is also wonderful to hear that you are planning to check out our car insurance in the near future! We would love the opportunity to protect your vehicle as well, and we will do our very best to ensure you receive the same great value and friendly service when the time comes.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 4 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to leave a review.
We're delighted to hear that our team made the process straightforward and provided helpful support over the phone. It's great to know you had a positive experience with us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your review!

We're pleased to hear that you found the process easy and that you were happy with the price. We aim to make arranging insurance as simple as possible while offering competitive value for our customers.

We appreciate your feedback and thank you for choosing us.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Scenic Insurance.

Rated 5 out of 5 stars

All dealt with over the phone

All dealt with over the phone, very good communication

9 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thanks for your 5 star review! It's fantastic to hear you found our communication was very good!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Kirsty @ Scenic

Rated 3 out of 5 stars

Large price increase

You were helpful, as problems in our new motorhome forced us to re-insure our old, unsold motorhome for a long trip, and you changed the policy to help.
Less good was that after our trip, I asked to change the policy back to our new motorhome, and also to insure the old one to help with the process of selling it. Your price for the year increased by 10% in only 6 months.

1 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind words regarding the assistance provided during your motorhome insurance transition. I'm glad we could support you during the unexpected changes with your new motorhome.

Regarding the increase in your premium after switching the policy back and insuring the old motorhome, I understand your concern about the 10% increase within six months. Insurance premiums can fluctuate due to a variety of factors including changes in risk assessment, market conditions, and policy adjustments. However, I appreciate how important it is for you to get the best possible value.

If you have any questions, please feel free to contact us.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Easy to use good cover offered and…

Easy to use good cover offered and driving abroad included . Thank you .

5 July 2026
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Reply from Scenicinsurance

Thank you so much for leaving your review. We're really happy to hear you found our website easy to use. It's great that you're pleased with the cover offered, especially with driving abroad included.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars

Straight forward online quote

Straight forward online quote. When accepted everything went smoothly and quickly.best quotes i got by gar.

6 July 2026
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Reply from Scenicinsurance

Thank you for your kind review! We're pleased to hear you found the online quote process straightforward and that everything went smoothly and quickly after acceptance. It's great to know we were the best quote you received by far. We really appreciate your feedback and look forward to helping you again in the future.

If you have any questions or need any support, please reach out to the team, who will be happy to help.


Kind regards, Vicky @ Scenic Insurance.

Rated 4 out of 5 stars

Lack of real people to talk to otherwise excellent

Lack of real people to talk to

3 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thanks for sharing your feedback with us. I am sorry to hear you felt there was a lack of real people to talk to when you needed us.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars

Competitive low annual price increase.

Competitive low annual price increase.

30 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thanks for taking the time to share your feedback. It is great to hear that you are happy with your competitive price and that your annual increase was low.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 4 out of 5 stars

You will eventually get to talk to someone ! The date thing is backwards !!!

Price. But telephone system is so longwinded

19 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding the price and the telephone system. We appreciate your honesty and understand that lengthy phone processes can be frustrating.

If you have any specific questions or need assistance with your policy or reference, please feel free to reach out. We're here to help.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Good price and easy to deal with

Good price and easy to deal with . Scenic answered the phone promptly and put me through to an agent without delay . Some insurance providers keep you hanging on the phone forever ....but not scenic2026

10 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words!

We're delighted to hear that you found the price good and that the Scenic team provided prompt and efficient service. We always strive to make the process as smooth as possible for our customers, and it's great to know we succeeded for you.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, answered almost immediately when I went to check a couple of things on the renewal.We have been with them for one year, maximum no claims. On renewal, Our insurance has gone downthis year. No point in wasting time on shopping around, as I did last year, I have read the negative reviews, but reality is if the cancel shortly after taking out a policy you loose a high percentage of the premium, same with all insurance companies, been like that for my 45 years of having motor and home insurance.

12 June 2026
Unprompted review
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that the renewal process was smooth and that your insurance premium has gone down this year. We always aim to provide quick and helpful support, so it's great to know that you found our team easy to deal with.

Should you have any questions or need assistance in the future, please don't hesitate to reach out.

Thanks again for choosing us and for your valuable feedback!

Kind regards,

Michelle @ Scenic Insurance

Rated 5 out of 5 stars

Easy way to good cover and price

Easy way to get quality cover

3 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're delighted to hear that you found it easy to get quality cover. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding your experience. We’re delighted to hear that you found the process easy to follow and complete.

If you have any further questions or need assistance with your policy, please do not hesitate to contact us.

Kind regards,

Darren @ Scenic Insurance

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