Engineer was prompt and polite. In saying this I did mention of late when using shower the radiators directly under and in the lounge have come on despite hearing turned off. He asked me to keep an ey... See more
Company replied
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Review summary
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We wondered at first why you were changing a unit again when the Smart unit was fitted last year even though we did not want it. When he came to fit another new part we thought it was to Increase the... See more
Company replied
We was not at home& wasn’t expecting a visit from Scottish power,however,the gentleman phoned & introduced himself and stated his reason to visit. He didn’t need to enter the property as the meters... See more
Company replied
The agent explained my options clearly. The only issue issue was maybe a language barrier as the lady had a slight accent and I had to listen intently and wasn't sure of some things she said, and also... See more
Company replied
Company details
- #27 of 41 best companies in Energy supplier
- #20 of 29 best companies in Electric utility company
- #24 of 29 best companies in Gas company
- #26 of 37 best companies in Green energy supplier
Written by the company
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyone
ScottishPower
Written by the company
Contact info
320 St Vincent St, G2 5AD, Glasgow, United Kingdom
- www.scottishpower.co.uk
4.4
Excellent
195k reviews
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Very good service from the staff at…
Very good service from the staff at phone till the engineer.he was very professional and friendly. Thank you Scottish power
11 July 2026
The lady i spoke to was very helpful
The lady i spoke to was very helpful, she answered my question promptly
10 July 2026
Good service email sent called back…
Good service email sent called back within 48hrs update required on due funds completed all good as i expect after 18 years with them power saver options better than most of the others including the eight legged gimps
9 July 2026
Customer service are very good,but…
Customer service are very good,but could do with checking the energy amounts I pay more often as I feel I’m really paying far to much for my gas and electric per month compared to what I’m using.
11 July 2026
It's great that I can top up using the…
It's great that I can top up using the app
Would be helpful if I got notifications that my meter was running low
11 July 2026
Easy to access my account
Easy to access my account for specific details, and to select my half price hours.
11 July 2026
Very pleased with Scottish Power
Very pleased with Scottish Power, and the way they help me save money with half price Power slots you can chose, and random slots on top of that you can opt into. I especially enjoy the app, very informative and you're friendly.
11 July 2026
I’m very happy with Scottish power but…
I’m very happy with Scottish power but there a question I need to ask I was sent an email about a month ago saying they were putting £60 on to my account for joining you guys to which I have not received yet so could you please look into this matter thank you
11 July 2026
The phone was answered quickly and the…
The phone was answered quickly and the lady on the phone was polite, listened to what I had to say and reacted accordingly. She was helpful and answered my questions and obviously knew her job well.
11 July 2026
The person I spoke to was very helpful
The person I spoke to was very helpful, caring and understanding. Explained everything every step of the way which made things easy to deal with.
11 July 2026
The person I spoke to was very good and…
The person I spoke to was very good and explained to me in detail my bill and how it was worked out , so the query was sorted out.
11 July 2026
Conor really listened and for first…
Conor really listened and for first time in nearly a year got me a result!
11 July 2026
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