Script and Scribble Reviews 101

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

They attempted to make sure I got my order on time (I placed the order late) and kept me updated about the status which I thoroughly appreciated! Everyone loves their art pads I give as gifts to kid... See more

Rated 3 out of 5 stars

I was never able to get into my existing account even after contacting customer service. Eventually just made a new account or ordered as a guest - can't remember. Took a month for my order to arrive.... See more

Rated 5 out of 5 stars

I love the parent-teacher notepad and money envelope options! I am full time working mom, and I frequently have to send notes to school for transportation changes, etc. Having these notes saves me so... See more

Company replied

Rated 5 out of 5 stars

I could not be more happy with my customized school assignment charts, homework punch cards, and clipboards for my kids! As a homeschooling mama of four children, organization is essential and these i... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Discover our one-of-a-kind collection of personalized gifts and stationery for kids, moms, teachers, friends and family.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

101 reviews

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Rated 2 out of 5 stars

Disappointed

I ordered the three piece set for my granddaughter. When I was unpacking it the cup slipped out of my hand. It was still in the plastic packaging but it broke. I realize that I dropped the cup, but for the price, I expected the product to be better quality, especially considering that the sets are for children. The pieces were cute and as ordered, but I won’t be a repeat customer.

27 July 2019
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

I'm sorry to hear that happened. Under normal conditions the dinnerware will last a very long time. However, they are not indestructible, and the cup is acrylic which can indeed break if it hits a hard surface. We are disappointed you wouldn't contact us to see if we could remake this for you, instead of leaving a bad review. I hope your granddaughter gets lots of use out of the plate and bowl.

Rated 5 out of 5 stars

Great product @ a Great Price

Ordered the chunky notepads to give to a few teachers of my daughter's. The options are plentiful and pricing was very good. I waited a bit too long to order so getting the notepads was down to the wire before school let out for the summer. But arrive they did - and they were very well received!

12 June 2019
Unprompted review
Rated 1 out of 5 stars

Never received my order.

28 May 2019
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Cory,
According to the USPS tracking, it was shown as delivered on May 17th.
Although we have no control over the delivery once we ship it, we are in the process of reprinting your order.
Any time you have a problem, please feel free to send us an email or call us so we can resolve your issue quickly.
We appreciate your business.

Rated 5 out of 5 stars

Thrilled

Thrilled!

I ordered 2 notepads for gifts. Only regret is I didn't order one for myself. Very nice quality. The gift recipients were thrilled.

Thank you!

16 April 2019
Unprompted review
Rated 5 out of 5 stars

Easy Ordering & Super Cute

Easy ordering and loved our Valentine’s Day bag toppers! Super cute and personalized for easy gifting.

10 February 2019
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

We're happy to hear you loved the candy bag toppers, and thanks for the review.

Rated 1 out of 5 stars

No Customer Service

I ordered my product in early December. Tried to call several times and check for delivery date, and every time I called it said the person I was trying to reach was not available, no matter which number I pressed. I also sent an email about the order and never received a response.

7 January 2019
Unprompted review
Rated 1 out of 5 stars

I do not recommend ordering through…

I do not recommend ordering through this company, I placed an order on 12/5 and it did not receive until after it was needed, 12/20. I have called and emailed multiple times, I finally received a response. The individual who responded is not able to assist without additional approval, I have been waiting for 2 weeks for the additional approval and havent received a response yet.

3 January 2019
Unprompted review
Rated 2 out of 5 stars

Not bad, but not great...

It did take quite a while to receive the order, about 1 month. Order early if it is for a gift. I agree with the others who have said the website should show you a proof of your item so you can see the font before finalizing the order. I also ordered when there was a 50% discount. I think the pads are very pricey. I would not pay full price for them. They are not as thick as they appear on the website.

20 December 2018
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Ordered something December 1st, still waiting to receive it. Attempt to contact company and they do not answer the phone, chat or contact message. Poor customer service. Gift will not be received in time for the holiday present so will not use and will not recommend this place

18 December 2018
Unprompted review
Rated 5 out of 5 stars

This was a gift

This was a gift, but she sent me a note on it so I could see it. Beautiful medium-heavy stock paper. The only change I would have made would be to be able to see a preview of the item WITH the font/name I chose.

30 October 2018
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Carla,
We're happy you liked the quality of the notepad.
Thanks for your order and the great review.

Rated 3 out of 5 stars

Good product but extremely slow shipping

I love the product, but it took nearly a month to receive. For this reason I won’t be ordering from you for the holiday season.

21 October 2018
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Blair,

Although it's great you loved the notepad, I'm sorry you are disappointed with the time it took to produce your order.

Unfortunately, at the time you placed your order, there was a notification on the product page, the checkout page, and your order confirmation, that our presses would be down due to the relocation of our printing facilities, which would cause a delay.

Normally, we try our best to meet our stated production times, as we want everyone to be happy with not just the quality of our products, but the time it takes to produce them.

I am confident if you purchase again during the holiday season, you will not be disappointed again.

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