after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... See more
Company replied
Bridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB
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after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... See more
Company replied
Andy was very knowledgeable and extremely helpful. It made our purchase seamless and easy. Just a pity that the delivery estimate is for three months.
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision. The delivery team were efficient got everything set up nicel... See more
I came in several before purchasing with my partner and mum, Wayne was just brilliant each time! Outstanding friendly helpful service and can tell the quality is great - look forward to my new arrival... See more
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Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, United Kingdom
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Welcoming and informative, no pressure, though when asked, fully knowledgeable and very helpful
really helpfull staff member, showed us around then left us alone to decide, gave us all the options including insurance, something i normally avoid but he made it make sense, offered all the colour and material options to satisfy even my wife so that was impressive.
Great company and furniture
Staff are amazing and helpful
From the store to delivery
The company followed through and kept to every timescale implicitly, updating by text exactly what time they would arrive. Also, I would like to praise the delivery men, they were absolutely amazing and did over and beyond what they should have, and were so helpful. Highly recommend the whole process.
Andy at the Bridgend store was professional, helpful and made the sale easy. Hopefully deliveray and fitting will be as smoothsailing!
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision.
The delivery team were efficient got everything set up nicely.
One minor grumble - delivery was scheduled for 11:20 to 11:50, but we had a call from the team at 9:50 to say they would be here within the hour. I can understand delivery being delayed, or even a few minutes early, but we had to change our plans for the morning at short notice.
Rhys and nicky where very professional. Worked well excellent service took care and sure we were happy with the sofas Thank the boys.

Reply from poltronesofà - Bridgend
From the minute we stepped into store the staff were very friendly and polite. There was no pressure to buy and they answered all the questions we asked them.Thanks
On arrival was made to feel very welcome nothing was to much he went through everything with us and was very impressed
Perfection, is the name, how can you improve on that l can’t see how you can, you’re company as l see it is already running at the number one spot, please keep up the good work,
THANK YOU, ROY.
Andy was very professional and full filled my experience at SCS. He provided the best customer service and made me feel very welcome and gave me a great understanding of the products that were available. Thank you Andy. It was a pleasure go to the store.
Very friendly let us look around to see what we liked and if we needed any advice on anything glad to help friendly 😊
Employee was very friendly, helpful and had a lot of knowledge
Staff were great no pressure to buy just friendly honest advice
Very helpful at the sales room with your salesman Wayne .Kept in touch with me about our expected delivery date and delivery was on time to the date we’d been told
The two men who delivered were pleasant and efficient in putting together the product. I am pleased and hope that pleasure continues with time
on time delivery knowledgeable staff. Set up sofa and explained different modes of use
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