Poltronesofa - BromboroughReviews 

1,762
TrustScore 4.5 out of 5

4.6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


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Rated 5 out of 5 stars

Visited whilst we were in the area, not deliberately to buy anything, just to browse. Greeted by a perfumed showroom and friendly apron clad gent called Michael. Not pushy or intrusive, just court... See more

Rated 5 out of 5 stars

Very knowledgeable staff. Took the time to explain all options and didn't hurry me into making a decision. Pleasant change not to get the usual sales patter. An excellent experience and thanks to your... See more

Rated 5 out of 5 stars

The process was great from start to finish. Emma introduced herself and explained the process of choosing a suite, fabric etc and then gave us space to browse. She kept giving useful tips whilst we we... See more

Rated 5 out of 5 stars

From first going into bromborough store lovely man so knowledgeable helped us to choose our new couches , excellent service from start to delivery, we absolutely love our purchases. Well done and than... See more


Company details

  1. #253 of 400 best companies in Home Furniture Shop

About Poltronesofa - Bromborough

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,762)

14,008 reviews in the last 12 months

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Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff. Took the time to explain all options and didn't hurry me into making a decision. Pleasant change not to get the usual sales patter. An excellent experience and thanks to your staff member Michael

20 June 2026
Rated 4 out of 5 stars

Very good

Very good, typical sales person a little ott

19 June 2026
Poltronesofa - Bromborough logo

Reply from Poltronesofa - Bromborough

Ciao Mr Peart,

I hope you are well and thank you for your review.

Its great to see that you had a positive experience overall on your recent visit to store.
We always strive to provide a 5* service and appreciate your comments.

Thank you for your order with us.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 3 out of 5 stars

Cannot understand why we have to wait…

Cannot understand why we have to wait so long must be a back log of Customers nevermind.

11 June 2026
Poltronesofa - Bromborough logo

Reply from Poltronesofa - Bromborough

Ciao Christopher,

I hope you are well and thank you for taking the time to leave us your review.

I am sorry if the lead time for you delivery is longer than you may have hoped for.

Our furniture is made to order so we provide an estimated lead time for delivery when an order is placed.
As this is estimated we do advise that the date can change and once the goods are ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us and we hope that you will be very happy with your choice.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Micheal was brilliant

Micheal was brilliant, so kind and patient with us and the kids

Well informed about the products and helped when needed but didn’t feel pressured into a decision

Overall a lovely member of staff

14 June 2026
Rated 5 out of 5 stars

Well done Michael and the scented showroom

Visited whilst we were in the area, not deliberately to buy anything, just to browse.
Greeted by a perfumed showroom and friendly apron clad gent called Michael.
Not pushy or intrusive, just courteous and polite, explained the tag colours on the sofas and left us to our browsing.
We returned the next day and asked Michael to sell us a new sofa suite, was that easy.
Well done Michael and the scented showroom.

7 June 2026
Rated 4 out of 5 stars

Very friendly staff everything was done…

Very friendly staff everything was done in a professional way . happy with the service.

3 June 2026
Poltronesofa - Bromborough logo

Reply from Poltronesofa - Bromborough

Ciao Miss Quick,

Thank you for your review.

We’re pleased to hear you had a positive experience with us.

I have tried to call you today, If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

The staff in the store were so helpful

The staff in the store were so helpful. Nothing was too much trouble They took the time to help us make the right choice. They were all friendly and it was a very positive experience. I was kept informed of what was happening. The delivery people were amazing too. Great system so as you know date and time of delivery. Colin and Shaun were amazing all assembled working tidied up. Chatty and kind. Can’t believe how easy the whole process was. Just the way things should be. Thank you

7 June 2026
Rated 5 out of 5 stars

Lovely

Lovely, welcoming staff team. It is such a nice experience to look around inside your shop. There were staff members on hand who were friendly and knowledgeable about the products, and it never felt as if they were trying to sell anything to me. They didn't need to as the furniture sell itself. Happy customer. Thank you.

6 June 2026
Rated 5 out of 5 stars

Arrived within the time slot

Arrived within the time slot, Szymon and Paul who delivered the sofas were very professional and informative, they built the sofas and made sure we were happy with them before they left. Thank you both

5 June 2026

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