poltronesofà - Bromborough Reviews 

1,805
TrustScore 4.5 out of 5

4.6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


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Rated 5 out of 5 stars

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... See more

Rated 5 out of 5 stars

Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... See more

Rated 5 out of 5 stars

Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice wit... See more

Rated 4 out of 5 stars

The sofa was in our living room 6 days after ordering which was fabulous. However there was a few difficulties scheduling delivery which changed from what we were told in store and then we had to go b... See more

Company replied


Company details

  1. #257 of 394 best companies in Home Furniture Shop

About poltronesofà - Bromborough

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,805)

17,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great experience buying our new…

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable explained everything from picking the colour and material too helping set up the finance he made the whole experience easy and enjoyable fantastic service. Looking forward to our new sofas arriving thanks guys⭐⭐⭐⭐⭐

20 August 2026
Rated 5 out of 5 stars

The team

The team, able to shop with no hard sales- just helpful informative.
Aron on our first visit then Mike on our second ( I think).

11 August 2026
Rated 5 out of 5 stars

Very friendly delivery guys

Very friendly delivery guys apologised for running late. unpacked suite and set up in lounge and removed all packaging with them
So impressed how well suite was packaged and protected for transit. Nice suite especially the reclining function been impressed from day of ordering to delivery would recommend

15 August 2026
Rated 5 out of 5 stars

Impressive!!!!

Very impressed with service recueved from gentleman in shop to the deliverey drivers!! All friendly and professional. Suite also arrived early!!!! Would recommend!!

5 August 2026
Rated 5 out of 5 stars

Received a warm welcome and although…

Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice with plenty of useful advice. The purchase process was straightforward and clear! Thoroughly recommended - amazing staff!

31 July 2026
Rated 5 out of 5 stars

Purchase of new suite

We had an excellent experience with your Bromborough store the Staff go all out to make you feel welcome lots of knowledge choice of fabrics different ways we could make it work with our room size etc the service is exceptional Aaron was always at hand to help gave us all measurements prices for different combinations ie : corner suite, chair maybe a 2 seater , all with prices depending on what we chose Emma was also a great help , with options to pay interest free how many years etc and a delivery time going forward all in all we would 100% recommend the Bromborough store

30 July 2026
Rated 4 out of 5 stars

The sofa was in our living room 6 days…

The sofa was in our living room 6 days after ordering which was fabulous. However there was a few difficulties scheduling delivery which changed from what we were told in store and then we had to go backwards and forwards with the distribution centre and store. Emma at the Bromborough store did everything she could to keep the process moving and was excellent.

30 July 2026
poltronesofà - Bromborough logo

Reply from poltronesofà - Bromborough

Ciao Joanne,

Thank you for taking the time to share your feedback.

We're delighted to hear that your sofa arrived so quickly after ordering and that you were pleased with the speed of this. We understand, however, that the changes and communication around scheduling your delivery caused some frustration, and we're sorry for the inconvenience this created.

We're especially pleased to hear that Emma at our Bromborough store was able to support you throughout the process. We'll be sure to share your kind comments with her, as it's always wonderful to hear when a colleague has gone above and beyond to help a customer.

Thank you again for your feedback and for choosing us. We hope you enjoy your new sofa for many years to come.

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

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