The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time wit... See more
Company replied
Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB
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The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time wit... See more
Company replied
Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... See more
Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... See more
Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice wit... See more
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Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, United Kingdom
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Perfect service when choosing sofa at Brombough,
Finances dealt with clearly,
Delivery on time and with ease
Thanks to all involved.
Sofa & chair delivered. Sofa fine but chair has several problems with the upholstery finish.
Reported problem waiting for a response.

Reply from poltronesofà - Bromborough
Michael at Bromborough was outstanding. Really helpful, knowledgeable, patient and witty . He was especially kind to my elderly mum. The store was modern and smelt fabulous!! Excellent service , fab experience! What’s not to like !
After explaining where stock was in the store, they left us alone to look round which was great rather than being hassled. A refreshing change!
The delivery drivers Steve and Martin were excellent, they brought the sofa and chair in through our quite narrow doorway. Set up both gave a demonstration of how they worked and took away all the packaging. We are extremely pleased with how comfortable the suite is.
Very knowledgeable staff. Took the time to explain all options and didn't hurry me into making a decision. Pleasant change not to get the usual sales patter. An excellent experience and thanks to your staff member Michael

Reply from poltronesofà - Bromborough
From first going into bromborough store lovely man so knowledgeable helped us to choose our new couches , excellent service from start to delivery, we absolutely love our purchases. Well done and thankyou 👏
I have had no trouble whats so ever , staff were very friendly keeping me updated, delivery was fine, love my furniture, would highly recommend
Kaitlin was really helpful and made my experience really good
Cannot understand why we have to wait so long must be a back log of Customers nevermind.

Reply from poltronesofà - Bromborough
Micheal was brilliant, so kind and patient with us and the kids
Well informed about the products and helped when needed but didn’t feel pressured into a decision
Overall a lovely member of staff
Such a friendly greeting and very knowledge staff very helpful
Products : Great options / High quality
Staff : 100% customer focused, great product knowledge
Pricing : Great range of offers
Communication : Regular contact, relevant information100% recommend
Visited whilst we were in the area, not deliberately to buy anything, just to browse.
Greeted by a perfumed showroom and friendly apron clad gent called Michael.
Not pushy or intrusive, just courteous and polite, explained the tag colours on the sofas and left us to our browsing.
We returned the next day and asked Michael to sell us a new sofa suite, was that easy.
Well done Michael and the scented showroom.
Excellent customer service it was a pleasure dealing with Mike who helped us pick out our brand new sofa.
I cannot wait till it arrives it will look amazing in my newly decorated living room.
Very friendly staff everything was done in a professional way . happy with the service.

Reply from poltronesofà - Bromborough
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