poltronesofà - Bromborough Reviews 

1,807
TrustScore 4.5 out of 5

4.6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


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See what reviewers are saying

Rated 3 out of 5 stars

The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time wit... See more

Company replied

Rated 5 out of 5 stars

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... See more

Rated 5 out of 5 stars

Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... See more

Rated 5 out of 5 stars

Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice wit... See more


Company details

  1. #258 of 397 best companies in Home Furniture Shop

About poltronesofà - Bromborough

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,807)

17,870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very friendly staff everything was done…

Very friendly staff everything was done in a professional way . happy with the service.

3 June 2026
poltronesofà - Bromborough logo

Reply from poltronesofà - Bromborough

Ciao Miss Quick,

Thank you for your review.

We’re pleased to hear you had a positive experience with us.

I have tried to call you today, If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

The staff in the store were so helpful

The staff in the store were so helpful. Nothing was too much trouble They took the time to help us make the right choice. They were all friendly and it was a very positive experience. I was kept informed of what was happening. The delivery people were amazing too. Great system so as you know date and time of delivery. Colin and Shaun were amazing all assembled working tidied up. Chatty and kind. Can’t believe how easy the whole process was. Just the way things should be. Thank you

7 June 2026
Rated 5 out of 5 stars

Lovely

Lovely, welcoming staff team. It is such a nice experience to look around inside your shop. There were staff members on hand who were friendly and knowledgeable about the products, and it never felt as if they were trying to sell anything to me. They didn't need to as the furniture sell itself. Happy customer. Thank you.

6 June 2026
Rated 5 out of 5 stars

Arrived within the time slot

Arrived within the time slot, Szymon and Paul who delivered the sofas were very professional and informative, they built the sofas and made sure we were happy with them before they left. Thank you both

5 June 2026
Rated 5 out of 5 stars

Excellent product and service

Pleasant and helpful member of staff Dylan at Bromborough Branch. He took time to listen to our needs and advise us accordingly. He was very knowledgeable about all of the products and his manner was very professional. The timescale of delivery was exact and we were given realistic information of when our suite would arrive. Staff kept is updated on delivery day and the delivery staff were professional and helpful.

27 May 2026
Rated 5 out of 5 stars

Warm welcome upon arrival

Warm welcome upon arrival, store looking clean, spacious, cool, furniture not crammed together which was good. The staff were helpful and knowledgeable about all of the sofas, they also left you alone to browse which was great because it’s very off putting when a staff member follows you around when all you want is to browse.

28 May 2026
Rated 5 out of 5 stars

Purchase of large 2seater suite

The process was great from start to finish. Emma introduced herself and explained the process of choosing a suite, fabric etc and then gave us space to browse. She kept giving useful tips whilst we were looking. Once we had chosen the suite she helped with fabric selection and accessories. Very pleased with the experience. Bromborough Store, Wrral

23 May 2026
Rated 5 out of 5 stars

Very Pleased

Great service in shop , very patient and knowledgeable staff good updates on progress of order , the sofas are really good quality, they look like they cost a lot more , the delivery was very smooth and apportionment was very accurate in regards to time, overall very pleased .

13 January 2026
Unprompted review
Rated 5 out of 5 stars

The drivers were both proffessional and…

The drivers were both proffessional and friendly and handled the sofas with great care .Excellent service from the delivery team, very efficient and helpul getting the sofas into place.
Unfortunately the delivery time kept on being postponded which is not anyones fault because one can not control trraffic,im just happy my sofas arrived safely.

23 May 2026

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