Delivery was fantastic, had multiple text messages with updates and a call 30mins before chair arrived, delivery drivers were very polite, chair assembled quickly, checked it over made sure everything... See more
Location
Switch locationCribbs Causeway Retail Park, Lysander Road, BS34 5UR Bristol,, GB
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See what reviewers are saying
From the moment we walked in, the service was superb. Had a previous visit and saw a very helpful lady Lowrie, Deputy, she was brilliant. We returned with the view to purchase a chair for my 9... See more
A lovely store to visit, beautifully laid out with room to look around, try for comfort and quality. The staff were knowledgeable, friendly and gave us time to decide. All the recliners were plugged i... See more
Leaps & bounds infront their rivals. Staff beautiful presented in their uniforms and very helpful and knowledgeable about there products. Kseniia is a credit to the company outstanding service. Only d... See more
Company replied
Company details
- #256 of 396 best companies in Home Furniture Shop
About poltronesofà - Cribbs
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Cribbs Causeway Retail Park, Lysander Road, BS34 5UR, Bristol,, United Kingdom
- 0191 731 3300
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Great sofas great price
Have to say the lady that helped me with the sofas was great very helpful. I choose different colours for my sofas and yeah had to wait a while but worth it. The guys that delivered the sofas were very good kept in touch when on the way to deliver. Unpacked the sofas and took the rubbish away. The sofas are very nice and fit my needs. Cheers SCS🤩
Assistant was very helpful and I did…
Assistant was very helpful and I did not feel pressured.
I don’t remember the ladies name but…
I don’t remember the ladies name but she had beautiful long curly red hair and she was so helpful and patient and made the overall experience feel easy!
May use AI-assist with repliesRead more
The Italian job
Leaps & bounds infront their rivals. Staff beautiful presented in their uniforms and very helpful and knowledgeable about there products. Kseniia is a credit to the company outstanding service. Only downside was leadtime, but if you want quality it's part an parcel of it.

Reply from poltronesofà - Cribbs
Martin in store was extremely helpful…
Martin in store was extremely helpful and made the whole process so easy.
Fantastic service
Both Simon and the assistant manager…
Both Simon and the assistant manager were lovely to deal, very friendly. It was great to do business with them.
The sales asaistant was very…
The sales asaistant was very professional, polite and knowledgeable.
She was ready to help without being pushy.
I think you are very lucky to have someone like that on your team.

Reply from poltronesofà - Cribbs
Lowri was incredible
Lowri was incredible. Very well informed, great to speak with and didn’t feel salesy at all. The exact person you would want to buy from and it helps that she’s Welsh.
The sofas are just what I thought they…
The sofas are just what I thought they would be. The men that brought them and put them together were courteous and quick. The only negative I would say is although I had the cleaning details, I was not shown how to use this on the sofas. I was told in the shop I would be shown Otherwise a good experience all round.
I've not much to say
I've not much to say, save that we'd like to compliment your men who delivered our 3-piece suite. They did a good job, reasonably quickly, and left us with instructions on the 2 chairs that have a lifting mechanism.
Fantastic service from staff at Bristol…
Fantastic service from staff at Bristol Cribbs Causeway. I'm disabled and needed something very comfortable. What we bought is soooo great to sit on as it molds around my head, back, bum and legs. Very very happy with the chap that helped us choose. Was also extremely happy being able to pick the colour we dreamed of.
Delivery was very smooth and the lads that brought it was very friendly and professional.
Many thanks Poltron sofa for your fantastic service.
Your saleswoman was excellent and the…
Your saleswoman was excellent and the ideal person to be an ambassador for you and the sale of your products. She was friendly, helpful and not pushy. All of the questions and requests were answered without the kind of forceful sales pattern of some places which sends me out of the door straightaway. More like her means more sales. Lovely coffee and a carton of water concluded a great experience. Thanks to her.
Not pressured and knowledgeable.
Showroom was nicely laid out, not cluttered. Was not jumped on by sales people as soon as I walked through the doors, which was refreshing. I was asked after about 10 minutes if there was anything in particular I was looking for, when I replied, Paul the very approachable and knowledgeable salesperson, recommended a couple of sofas. Everything was clearly explained and I purchased a sofa on the day.
Helpful staff
Girl who served us remembered us from last time and was extremely friendly and helpful
All staff from sales to delivery were…
All staff from sales to delivery were very helpful and highly efficient. I would not hesitate to recommend Poltronesofa to my friends and family. WELL DONE!!
Lovely shopping experience
Thank you for your help in choosing our new sofa. The shopping experience was excellent but we can’t comment on the delivery or sofa yet as it won’t arrive for a few more weeks. Thank you to Toni for your kindness and patience with us.
Good service from start to finish.
Good service from start to finish.
Kept me informed at all stages
Certainly a great selection of seating
Certainly a great selection of seating, the staff were very knowledgable and great to interact with, a pleasure.
Very helpful with our selection and subsequent purchase. Thank you.
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