poltronesofà - Leicester Reviews 

2,535
TrustScore 4.5 out of 5

4.6

Unit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB


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Rated 5 out of 5 stars

Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... See more

Rated 5 out of 5 stars

My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... See more

Rated 5 out of 5 stars

Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.

Rated 3 out of 5 stars

Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... See more

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Company details

  1. #256 of 396 best companies in Home Furniture Shop

About poltronesofà - Leicester

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.6

All reviews

(2,535)

17,380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such an easy and pleasant experience

Such an easy and pleasant experience. We were greeted on arrival but not overly pestered. We were able to browse but a salesperson was on hand when we needed him.
Found just what we wanted for an amazing price so left very happy

24 July 2026
Rated 5 out of 5 stars

Excellent Service

We were greeted at the door in a very friendly way, Abdul explained where things were and asked what we were looking for. He continued to give his expert advice in a way the wasn’t over powering or to feel pressured, excellent service from Abdul thank you very much.

13 July 2026
Rated 5 out of 5 stars

It was great from start to finish

It was great from start to finish. Lots of help and advice when we ordered the chair from Fosse Park shop. Easy to get through to pay the balance for the chair. Informed of delivery date, update night before, next morning, then phonecall from driver. Chair delivered and put in our lounge. Excellent service🤩

15 July 2026
Rated 5 out of 5 stars

Very welcoming when entered the store…

Very welcoming when entered the store ask what I was looking for told them explained about the tickets which you could get in leather or fabric then left me to look round decided on my sofa and Dorian was very helpful showing me different fabrics I could have measuring up to make sure can fit into home all in all it was nice to shop there big thank you to Dorian

14 July 2026
Rated 5 out of 5 stars

Our customer service man Raj

Our customer service man Raj, was an absolutely wonderful gentleman. He was the epitomy of great customer service!! He was friendly, helpful, funny, informative, not pushy at all. He was professional without being too formal. We were offered a drink by another customer service man. We found what we wanted and the transaction went through. It was an absolutely wonderful experience. And to think we thought we had found our ideal sofa in the shop next door, that was more expensive!!!
I would 100% recommend this store. Can't wait for our new sofa to arrive 😍

4 July 2026
Rated 5 out of 5 stars

I could not take delivery of the sofa…

I could not take delivery of the sofa and chair myself as my husband had been taken into hospital but my granddaughter did ... everything went well and we are delighted with the furniture ..... thank you

3 July 2026

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