Staff were very friendly and helpful but they were pushed for time, having arrived 2 hours late,so delivery, unpacking and setting up was rather hurried. The armchair was damaged. It appeared the woo... See more
Location
Switch locationUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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Pleasant visit again to the store. Staff are polite and don't pester you, but are there if you have any questions. Purchased our 2nd sofa here this year and was served by Enrique on both occasions, ve... See more
The staff were excellent and very knowledgeable. My wife is disabled and we need to choose Sofas and Armchairs very carefully as she has pressure point issues on her legs. Waliur was very helpful a... See more
Good choice of furniture, good choice of colours and fabrics. Helpful store staff. Delivery time was quite long but we were made aware of that on order. Delivery date was confirmed, 6 days later... See more
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Company details
About poltronesofà - Northampton
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom
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Well pleased would recommend you to…
Well pleased would recommend you to friends the guys whom brought it in to our lodge were plesent and assembled the sofas for us and really nice furniture really made well
This was the first time in this store…
This was the first time in this store the staff are very friendly and polite also the store is very clean and well organised also the toilets were spotless every member of staff and managers were brilliant I have found my sofa and single chair i wanted i am glad I visited poltronesofa in riverside northampton I recommend every one to pop in there 😀 also you get a nice coffee
Only popped in by accident as was in a…
Only popped in by accident as was in a neighbouring store and had seen ur tv advert the night before.
And I’m so glad I did, the first sofa I sat in was so comfortable and the same on the next and next. Excellent service and advice from Enrique who dealt with me on my 3 visits to finally make my purchase, great looking sofas, quality appears high, comfort amazing and very happy with the price.
Ali was very helpful and patient when…
Ali was very helpful and patient when helping me choose the right snuggle chair and pouffe showing me all options of style size and fabric. Friendly and professional thank you 😊
SCS Riverside…
As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple process to order our new furniture.
Well done Walmiur and SCS.
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We wanted to buy a sofa
We wanted to buy a sofa, but the salesperson literally followed us around and we nearly walked out. We did buy because we found what we wanted, but it’s very annoying in a shop when people won’t leave you alone.

Reply from poltronesofà - Northampton
Every step of browsing
Every step of browsing, selecting and delivery was dealt with in friendly, professional and effective way
Lovely Italian sofa at a fantastic…
Lovely Italian sofa at a fantastic price! All the staff at the Northampton store were so helpful as well, which made the whole experience even better.
welcomed by Mia
welcomed by Mia, a bright smiling young lady.Vry professional and happy to place an order with her.
Excellent delivery team
Excellent delivery team, couldn't fault them in and out in 20 mins.
Amy made us very welcome as we came…
Amy made us very welcome as we came into your store at riverside made us a cup of tea and told us all about the product we were interested in
We recently purchased a sofa and…
We recently purchased a sofa and received outstanding service from Waliur. He was extremely helpful, knowledgeableand patient throughout the whole process. Over the course of two visits, he took the time to understand exactly what we were looking for and guided us towards the right choice without any pressure.
His expertise and attention to detail made the experience smooth and enjoyable and we’re absolutely delighted with our new sofa. Excellent customer service from start to finish. Highly recommended!
welcoming very helpful made the whole…
welcoming very helpful made the whole experience of my purchase easy thank you
Second to none customer service from Ally
It was an absolute pleasure to visit Poltronèsofà and have the assistance and advice of Ally, who was so intuitive it was unbelievable. I had no idea what I wanted so we started a process of elimination of what I didn’t want. Ally was so knowledgeable that I soon had my selection down to two suites, but struggled to choose which one. There was no pressure from Ally, only sound advice. A perfect example of brilliant customer service.
It was so refreshing not to have to deal with a pushy hard selling salesman as I had done in the previous store, that had put me off so much that I walked out vowing never to buy anything from that store.
I also had a lovely conversation with Sharron who was equally helpful. My final choice was easy to make thanks to these amazing ladies, whose understanding and people skills made my whole experience at Poltronèsofà an exceptional one.
I would honestly recommend visiting this store and if you get Ally or Sharron you have got a winner! They are an absolute credit to this company.
Just looking forward to receiving delivery of my new sofa and chairs.
Very courteous and polite young man
Very courteous and polite young man , firstly welcomed us to store
Then explained all the different aspects and offers and then we wandered around at our leisure!
Found my choice, and then he took my order!
Very nice shopping experience, thanks
Very friendly knowledgeable staff
Very friendly knowledgeable staff, didn’t pester us, let us wander & make our own choices but kept asking if we were ok, Enriquez only approached us when I caught his eye & we were ready to order. No hard sell, perfect,
The assistant was incredibly helpful
The assistant was incredibly helpful. Everything explained correctly no issues
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